Rated 4.5 out of 5 by 363
Rated 5.0 out of 5.0 by brandon'smom Great place to stay
Conveniently located, nice rooms, lobby area is great for groups to gather, nice pool area and breakfast was good. Staff is very friendly and eager to help.
February 2, 2016
Rated 5.0 out of 5.0 Excellent Hotel Stay
We booked at this hotel last minute on our cell phone and the process was easy. We were able to get a discount using our AARP card, which was a plus. This hotel is either new or had just been remodeled. Everything was beautifully decorated and with high-end furnishings. The room was very clean and the beds were comfy. Everything in the room worked as it should and the hotel was quiet for sleeping, even though there were many people there, including a girl's basketball team. We never heard anything outside our room while trying to sleep. The staff person that checked us in was caring and kind, conversational. The breakfast in the morning offered eggs, sausage and bacon, along with the other usual offerings. Everything tasted great. I would definitely stay here again and have already recommended this hotel.
February 2, 2016
Rated 5.0 out of 5.0 by Other Brother Keurig Rocks!
The addition of the Keurig coffee makers in the rooms is one of the best ideas to come along in a long time. Now I can stop dragging my own up to my room:)
Now, what can we do to speed that elevator up, lol. Never mind, I need the exercise on the stairs.
I enjoyed my stay in the winter wonderland. Thanks
January 19, 2016
Rated 5.0 out of 5.0 by Gman22 Great place to stay
Great place to stay and minutes from everything. Clean hotel and friendly service. I would definitely stay there again.
January 13, 2016
Rated 5.0 out of 5.0 by Southfield Tom Great Place
Nice, comfortable rooms, good convenient breakfast, and a staff that is simply the best. The only hotel in the area that seems to appreciate its frequent guests. I keep coming back again and again!
January 9, 2016
Rated 5.0 out of 5.0 by cincy44 Excellent location
Great staff, excellent location, rooms are very good and clean
January 5, 2016
Rated 4.0 out of 5.0 by Ryan7488 Quiet and Friendly Staff
Overall our stay at the Holiday Inn Express in Acme Michigan was wonderful. The staff was very friendly, helpful, and very professional. The hotel was quiet and clean.
The only reason I rated the overall experience a 4 out of 5 was because of the access of the south entrance door into the hotel. The door is key card access but with an active key it still took numerous attempts (5 or 6) to get the door to open. In the summer time it wouldn't be a huge deal but in the winter time when its 20 degrees and blowing snow with kids it was a bit frustrating.
Overall experience was pleasant and I would defiantly recommend this hotel to any one who visits Traverse City!
January 4, 2016
Rated 1.0 out of 5.0 by salesman 77 Rude Manager
The manager was very rude. I had a problem and addressed it with her and she completely brushed it off. I would not recommend this location. I also asked to talk with someone higher or a HI rep and never heard anything. Very un-professional!
December 21, 2015