Rated 4.5 out of 5 by 265
Rated 5.0 out of 5.0 by guymm always stay at HI Express
never a bad surprise, polite professional staff, clean, great locations, excellent breakfast, lit parking lots...
June 19, 2015
Rated 3.0 out of 5.0 by JR103 Sad front desk
The staff did NOT know the area we were visiting for the first time. Asked for a place nearby to eat that was NOT a bar scene. They sent us to a bar & the food was not very good. We were celebrating a birthday of a person traveling with us. We also wanted to visit that night the original Moomer's ice cream as we heard it was a great ice cream. The front desk had said we could get it at the grocery store. When we asked about the actual building they had NO IDEA!!! We located it just outside of Traverse City with a crowd of people there!!! The person in charge of breakfast was wonderful!!! Knew her job & very pleasant!!! This was the Holiday Inn Express that cost the most!! The front desk seemed bothered with us as we tried to find out about this area. They did not want to be bothered!!!
June 18, 2015
Rated 5.0 out of 5.0 by KiK III ALWAYS A HOLIDAY INN
We continue to stay at Holiday Inn Express during our leisure travel. One thing I would recommend is fresher fruit and sausage that has not been previously frozen. Thank you.
June 18, 2015
Rated 5.0 out of 5.0 by Mjamo001 A Wonderful port in the storm
I was two weeks into a three week self contained bicycle tour ... carrying all my gear and having the bike be my sole means of transportation. Weather forecasts said the following day would be all rain, all day. I booked myself in the HI Express for two nights and was completely satisfied, especially with the attentiveness of the staff. Being on bike I had more, and probably more odd, requests than is usual from their typical customer. Needing to bring my bike and gear into the room for example, and the fact that my appearance was pretty grizzled from 2 weeks on the road. The staff were great and treated me like a king despite my grubby appearance. Kudos to this place for providing me with all I needed.
June 17, 2015
Rated 4.0 out of 5.0 by James@2015 Bed too soft
Good experience, great location with easy access to attractions.. Park close by to sit and enjoy water
June 15, 2015
Rated 3.0 out of 5.0 by mebpkb Good location but poor sleep
The location is good but the mattresses need to be higher quality or replaced more often.
June 10, 2015
Rated 5.0 out of 5.0 by ssmjd Excellent staff
Lisa at the front desk went above and beyond her job duties to take care of a special situation we encountered at the hotel.
June 10, 2015
Rated 4.0 out of 5.0 by johng090866 Nice place but.....
The major issue we had was that the bathroom fan never functioned during our stay. At times, I like to leave the bath fan on so as to prevent us from hearing noises from the hallways or other rooms. Unfortunately, we could hear everything from any other room, and I'm sure other rooms could hear ours. But without a fan, the smells would just remain. It was bothersome. I don't understand how the housekeeping staff didn't realize that.
June 9, 2015