Rated 4.5 out of 5 by 124
Rated 5.0 out of 5.0 by c9c9 Newer hotel in great location
I like this hotel because it is a little further (just about 4 miles) out of the center of Traverse City and out of the way of all the traffic. It is a newer hotel and clean and comfortable. The staff are friendly, breakfast was great!The room had a beautiful view of the lake.
June 26, 2014
Rated 5.0 out of 5.0 by carh relaxing and enjoyable
We were very happy with our stay with this hotel and will definitely stay again when in the area. The staff was very friendly and the breakfast was quite sufficient.
June 24, 2014
Rated 5.0 out of 5.0 by JSDC Outstanding staff--but no refrigerator or microwave
The staff at this hotel were outstanding. Extremely friendly, helpful, and attentive to our needs. The hotel was clean, up to date and safe.
However, if you need a refrigerator or microwave in your room DO NOT STAY HERE. This is the first HIE I've ever stayed at that didn't have these things in the room. I usually travel for business, so I can do without these. However, this was a family trip with two young children and we really needed a refrigerator for milk, etc. and a microwave to warm water for a bottle. Luckily we'd brought a cooler and were able to use the ice machine in the hotel, and we managed to warm a bottle with hot tap water.
Overall, it was a great experience except for the lack of a refrigerator and microwave. I can't say enough about how friendly the staff were.
June 19, 2014
Rated 5.0 out of 5.0 by shortyc Very comfortable room
Our stay in Traverse City Michigan was short, but very
pleasant. Holiday Inn Express was clean, fairly new,
very comfortable. The bed was extremely relaxing.
the breakfast was very good and the help were accommodating.
June 18, 2014
Rated 5.0 out of 5.0 by Towersuite Comfortable bed and great service
BEST PLACE TO STAY IN THE AREA. Always go above and beyond. Why stay anywhere else?
June 17, 2014
Rated 5.0 out of 5.0 by Tom R. Another Great Experience
As a regular visitor to the area, I have found Holiday Inn Express Acme-Traverse City to be the best. My recent visit reaffirmed this assessment. Other properties in the area seem to care little about regular customers, but not this Holiday Inn Express. The staff here is the best - always welcoming, helpful, and accommodating. The rooms are well-maintained, clean, and very comfortable. Complimentary breakfast a great way to easily begin the day. But, it truly is the 5-star staff here that makes me award the 5-star rating. I'm sure I will visit them again soon.
June 16, 2014
Rated 5.0 out of 5.0 by Cheryl6000 Value for the money
This property is very much worth the money....a little distance from Downtown TC but the quiet is worth it. I stay here everytime I am in the area....staff very friendly and accomodating.
June 15, 2014
Rated 3.0 out of 5.0 by Michigan Brian One Night Stay
Too much money for the location. Hidden behind another hotel, no view, and 6-10 miles away from everything.
June 12, 2014
Rated 5.0 out of 5.0 by Deb123888888 Great stay
I already wrote a lengthy review earlier in the survey. I was pleased with the stay.
June 11, 2014
Rated 5.0 out of 5.0 by lilwhtwlf great place
worked out prefect, We were upgraded when I asked for a bay view, with No problem
June 11, 2014
Rated 5.0 out of 5.0 by Meam Lee Our Stay
The entire week spent at this location was perfect. There is nothing more we could have wanted in a very clean comfortal=ble room. The staff was beyond friendly and made you feel at home.
The breakfasts were great and had a great variaty of food. My favorite was the pancake machine. I used it seven mornings in a row. Very delicios pancakes.
June 11, 2014
Rated 4.0 out of 5.0 by KiKiKats Nice Place - Out of the Way but Convenient!
Nice Holiday Inn Express - The room was spacious as was that bath. The pool is open till midnight and has adults only from 11:00 - midnight and was sparkling clean. - We had a room on the bay side and had a nice view of the bay and could watch the sunsets each evening. - It is just off the thoroughfare, so great to hop on that and drive up Mission Pennisula, drive to the downtown for dining or buzz through to get to Sleeping Bear Dunes. - We were there for four nights and would stay there again.
June 9, 2014
Rated 4.0 out of 5.0 by TiredTravelerinATL Weekend in TC
Overall a very nice hotel, good breakfast, clean, nice setting very close to the bay -- what we expect from a HIE.
The king mattress in the suite room we stayed in was a bit worn out and not very comfortable - probably should be replaced.
Unless I misread them,The signs in the elevator and on the wall in the eating area all say breakfast open every day 6:30 to 9:30 am -- plan accordingly because on Sunday it doesn't really open till 7 -- we were going to get an early start on Sunday and breakfast wasn't open yet
June 6, 2014
Rated 4.0 out of 5.0 by Grrperson Pretty typical
Even though the properties were overall relatively clean, when entering room 307 it appeared that someone in the past walked into the room with greasy shoes, leaving 3-4 tracks on the carpet. At first sight we were going to ask for another room, however it appeared that someone tried to clean the areas. First impressions are everything when walking into a room. I am really surprised that the carpeting had not been replaced. Otherwise the hotel staff was very friendly and helpful. Whoever the person is that took care of the breakfast area the day we stayed there should get a raise, she kept everything supplied and very clean.
June 3, 2014
Rated 4.0 out of 5.0 by AL291959 Courtious Staff
We slept in a couple of mornings and the housekeeping staff were very considerate when refreshing our room.
May 31, 2014
Rated 5.0 out of 5.0 by Simm5 return visit
We really enjoyed a previous stay at the Holiday Inn Express in ACME Michigan. We were happy to find that everything was as clean, efficient, and comfortable as the first time. The breakfast is fabulous and my two teen-age sons and I were able to stay in a double room very comfortably.
May 29, 2014
Rated 5.0 out of 5.0 by Spike62 More electrical outlets would be nice.
I stay in a lot of hotels and some are better then others when it comes to ease of finding an electrical outlet. This hotel did not have outlets easily available at the desk or the bed. I use my phone for an alarm and always plug it in overnight. I had to unplug the room clock so that I would have an outlet for my phone charger.
May 20, 2014
Rated 2.0 out of 5.0 one night out of two
Everything was going great Until the pepsi driver was allowed to fill the pop machine at 6:30 am waking me up!
May 18, 2014
Rated 5.0 out of 5.0 by HMCMF nice hotel no problems
due to wet weather booked in well early, no problems with this and staff very helpful. What we have come to expect from an HIE
May 13, 2014
Rated 4.0 out of 5.0 by Lucky36 Great check-in person & Breakfast
We had one minor problem with the TV and it was taken care of
May 6, 2014
Rated 3.0 out of 5.0 good price, comfortable bed
wish we would have asked for a bay view, ours was of parking lot :(
loved bed & pillows.
ants in our room, bathroom, ceiling, bed. should have been offered a discount or something on our next room, especially since we are reward members - just said they would spray room after we left.
we asked what a white circular apparatus was on the wall near the floor & staff had no idea.
April 22, 2014
Rated 4.0 out of 5.0 by yxy55 reliable service and availability
The room was good and service and employees were nice and helpful.
April 12, 2014
Rated 3.0 out of 5.0 by Steve W 14 Clean comfortable room
Very noisy in the room. Apparently there is a compressor of some sort that kicked on every hour or sho all night for 10-15 seconds or so.
April 8, 2014
Rated 4.0 out of 5.0 by Dick g R gray
Was a beautiful place to stay and nice view of the bay.
Only problem we had was checking in. Some one else was waiting when I got there and a sign was on the counter that would be back in a little while. The other person left and said they had been there for 20 minutes. I looked at my watch and it was over a half an hour before someone showed up. Said they were sorry but had to fix some ones TV and they were the only one there. I do not blame them but there should have been someone else their. I realize it might have been a slow time for them but come on what kind of service was that. I only gave the staff and services a 4 but it was not the staffs fault. Still nice place to stay and clean. Needs a sign closer to the road have to be looking for it to see it behind the other hotel.
April 4, 2014
Rated 5.0 out of 5.0 by Cathy jet ski Comfortable
Great friendly clean hotel easy access and a great view.
March 27, 2014
Rated 1.0 out of 5.0 by jgiss Great Stay
Excellent service and facility. We enjoyed our stay.
March 27, 2014
Rated 5.0 out of 5.0 by BlueH20 Great Stay in TC
Outstanding service, dedicated staff and wonderful property. Location is perfect!
March 20, 2014
Rated 5.0 out of 5.0 by Leeney 311 Nice and quiet
We always enjoy our staying at the Express in Acme
March 19, 2014
Rated 5.0 out of 5.0 by Rosie47 Fit For A King!!!
My husband had business in Traverse City and he ask me to join him. We checked into the HIE for one night and was disappointed to check out the next morning. We had a fabulous stay at this HIE. The staff was most helpful in telling us about the area and pointing us to excellent places to dine. We were upgraded to a suite which overlooked the lake. Our room was extremely clean. We were treated like important guests. We will definitely be back to visit.
February 27, 2014
Rated 4.0 out of 5.0 by Wied Great stay, Loud woman not so nice
Our stay was good with the exception of the last night...we had an intoxicated woman on our floor that made it known she was impaired. The staff did an excellent job getting her calmed down and I assume she was asked to leave. The location is nice because it's centrally located and convenient to get around.
February 27, 2014