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Rated 4.4 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by clean room and couteous service had a great stay, my request of room floor and size were filled. February 21, 2014
Rated 3.0 out of 5.0 by Breakfast food The scrambled eggs are gross. Thank goodness a Waffle House was nearby. It takes 3 minutes to cook eggs so if your guests wanted them, you could cook them at their request. I saw a total of 10 people down in the breakfast area so it can't be too time consuming for your staff. February 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Place. Nice Beds. Great service. Good Breakfast. January 17, 2014
Rated 5.0 out of 5.0 by staff was more than outstanding We arrived at this hotel and checked in with out a reservation. We were given a room on the first floor. When we entered the room we could hear water running in the bathroom. I went to the front dest explained the situation and was immediately given a different room (upgraded) which was larger and 4 rooms down. The hotel is great for a good nites sleep. When we left the hotel after eating what I would call a great breakfast of scrambled eggs (that were not rubber) perfectly done along with pork patties that were perfectly done as well, we realized that 20 miles later we had left something behind. I call the front desk and was reassured that we did not have to worry that all I had to do was contact fed-ex and e-mail a mailing slip to them and they would send it on the way. I spoke with Renee and she wakled me through what I had to do and with her help, we should be receiving our lost item in 2 days. Thanks HIE for all your help and kindness that went way beyond the call of duty. January 11, 2014
Rated 5.0 out of 5.0 by friendly service Everyone that I had contact with was friendly, helpful, and made a positive impression! The Breakfast was very good. The hotel looked "new" and fresh. January 2, 2014
Rated 5.0 out of 5.0 by Great property with even better guest service!!! Just recently stayed at this property with my wife. The lobby looks great and the staff there is very friendly, and even though there are not a lot of restaurants right off the exit the staff is knowledgeable enough to recommend some really great spots!!!!!! I will stay again on our next trip down to Jacksonville. January 2, 2014
Rated 4.0 out of 5.0 by comfortable beds room was clean, beds were comfortable and all was good for us January 1, 2014
Rated 5.0 out of 5.0 by Outstanding service We wanted to get ab early start the next morning, before their complementary breakfast started, and so the hotel staff fixed us up a small bag of some snacks to take on the road with us. We will, forever, be loyal customers of this Holiday Inn Express. December 30, 2013
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