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Rated 4.4 out of 5 by 117 reviewers.
Rated 5.0 out of 5.0 by Great place to stay The room was great. The bed and pillows were very comfortable. Would definitely stay here again. August 25, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I was quite pleased to see how clean, inviting, and comfortable the room was. There was no outside noise or inside noise to disturb my sleep. I felt not only comfortable, but safe staying in this hotel. August 21, 2014
Rated 5.0 out of 5.0 by Best bed ever Arrived at the hotel and was greeted by a friendly staff. The bed was so good I would have tied it to the top of my car and taken it home. The food in the morning was as good as it gets. If you are in the area stop and stay there you won't go wrong. August 21, 2014
Rated 5.0 out of 5.0 by Great Hotel I enjoyed this hotel. The one thing I would have wished to be different is that some of the rooms did not have great thermostats (ie they use the one on the air conditioner that only has turn dials and limited comfort levels). The room my other family members stayed in had the adjustable thermostats on the wall and they worked great. Sad that my room didn't have these and I hope the hotel is working to updgrade. It makes getting your room to a comfortable temperature easier. Just a personal issue though, this was not a problem. Overall great place to stay! August 13, 2014
Rated 2.0 out of 5.0 by HIE can do better This property and staff needs improvement! Poor lighting in the parking lot, room floors felt wet and slick. Room had bad odor. August 6, 2014
Rated 5.0 out of 5.0 by Clean, nice room and great service. The reception staff was amazing, very helpful and funny which, after a long road trip was very welcoming. The room was in very good state and comfortable, very restful for the next day's trip continuation. August 4, 2014
Rated 5.0 out of 5.0 by Nice Stay I had a very nice stay. My bed was comfortable and my room was nice and big. It was also very clean. A light burned out when I turned it on but the maintence man was there and fixed it in less than 10 mins! The front desk staff was lovely. July 30, 2014
Rated 3.0 out of 5.0 by Good location, clean hotel Easy access to the highway, clean with big rooms. If wi-fi is a MUST then call ahead and make sure it works. I had issues with wi-fi everyday during my visit. Not fun having to work at Mcdonalds when the "free" Wi-fi does not work. All else was fine at this HI Exp. July 19, 2014
Rated 5.0 out of 5.0 by Bathroom floor I did find that the cleaning product used on the bathroom floor made it slippy when I walked in to use the toilet with my regular tennis shoes on. In bare feet it was ok. I had to be extra cautious, once I had shoes on. I am prone to falling. July 10, 2014
Rated 1.0 out of 5.0 by Overpriced for the area and in need of servicing Dirty sleeper sofa, deadbolt lock didnt work, shower leaked onto the carpet, refrigerator did not work. July 2, 2014
Rated 5.0 out of 5.0 by Nice stay A little off of the highway it was a pleasant surprise to find this nice location. The bed was comfy and the staff was really nice. June 30, 2014
Rated 4.0 out of 5.0 by Early signs of downhill slide While the hotel is a nice place to stay at the moment, signs of slide are showing like unswept front yard, mud on floor seen by employees not cleaned right away. It seems management is not too keen in keeping this property in top shape. June 26, 2014
Rated 3.0 out of 5.0 by GREAT SERVICE, ROOMS NOT SO GREAT SERVICE WAS GREAT, THE ROOMS FELT OLD AND OUTDATED. BEDS WERE VERY UNCOMFORTABLE June 11, 2014
Rated 5.0 out of 5.0 by Nice bed, Friendly Staff The staff at this hotel was beyond excellent. All of them were kind and friendly to my wife and I. The pool was refreshing. The breakfast was great and I loved the pancakes. Will definitely stay again. June 9, 2014
Rated 5.0 out of 5.0 by Romantic getaway The hotel was very well located just off HWY! Well appointed and we enjoyed our visit there. June 6, 2014
Rated 5.0 out of 5.0 by Secure feeling, able to rest. I attend Chattahoochee Tech for continuing ed to keep my certification current. I always stay here as it is convenient to school and dining. I feel safe and the staff is always very friendly. At breakfast time I found the attendants to be very accommodating. They make an effort to greet each person and make them feel at home away from their home. It might be even better than what they are used to at home (ha). I will continue to choose this location for future events. Thanks June 2, 2014
Rated 5.0 out of 5.0 by Great service and value! Fourth or fifth time we have stayed at this HI Express over the past two years. Tremendous staff, great service, clean and comfortable rooms, and easy to enter / exit the interstate. Highly recommended for an overnight stay. - - always clean and excellent attention to details Jeff P.S. manager recommended dining at "Henry's" in downtown Acworth - - - great Cajun food that rivals New Orleans (but better!). We always try to eat at Henrys's during each stay. April 28, 2014
Rated 5.0 out of 5.0 by Work vs Fun I was in town for work but I had a chance to e my sister and mom. The room was fabulous along with the staff!!! The room was awesome, clean and ofc the breakfast was great!!! A bonus is that is motel is new. April 9, 2014
Rated 5.0 out of 5.0 by Great staff Reception service very friendly and efficient! Thank You! April 7, 2014
Rated 3.0 out of 5.0 by receiption not helpful Did not print receipt. Slow to post my receipt to my account. I had to delay my expense report due to Holiday inn. Unhelpful !! March 29, 2014
Rated 4.0 out of 5.0 by Great Except for Breakfast I arrived downstairs for breakfast at exactly 6:30 AM (the official opening time) to find the dining area almost full (few seats remaining) with about 10 people in line, one of whom was complaining about being "out of eggs". Obviously, people had been going through the line for some time before 6:30 AM It took until after 7:00 AM for the eggs to be refreshed. Unfortunately, they didn't taste very good (watery, without body). The sausage was not browned at all. Gravy was tasty to me, but I heard some complaints about it. Hot sweet rolls and biscuits were decent. There are many other options, including cold cereal, yogurt, fresh fruit, cold hard-boiled eggs, coffee, tea, milk, pancakes, bread, bagels (with toaster), etc. All of that to say, if you are truly hungry, you'll find something to eat, though you may have trouble getting good hot food. Management told me that the breakfast setup is the job of the night auditor and that the dining room/food attendant does not start their shift until 7:00 AM. This explains a lot. How can the night auditor supervise the opening of the dining area at a time when people are checking out and hitting the road? By having no one to replenish hot food until after 7 AM, an unsatisfactory result is virtually certain March 4, 2014
Rated 5.0 out of 5.0 by clean room and couteous service had a great stay, my request of room floor and size were filled. February 21, 2014
Rated 3.0 out of 5.0 by Breakfast food The scrambled eggs are gross. Thank goodness a Waffle House was nearby. It takes 3 minutes to cook eggs so if your guests wanted them, you could cook them at their request. I saw a total of 10 people down in the breakfast area so it can't be too time consuming for your staff. February 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Place. Nice Beds. Great service. Good Breakfast. January 17, 2014
Rated 5.0 out of 5.0 by staff was more than outstanding We arrived at this hotel and checked in with out a reservation. We were given a room on the first floor. When we entered the room we could hear water running in the bathroom. I went to the front dest explained the situation and was immediately given a different room (upgraded) which was larger and 4 rooms down. The hotel is great for a good nites sleep. When we left the hotel after eating what I would call a great breakfast of scrambled eggs (that were not rubber) perfectly done along with pork patties that were perfectly done as well, we realized that 20 miles later we had left something behind. I call the front desk and was reassured that we did not have to worry that all I had to do was contact fed-ex and e-mail a mailing slip to them and they would send it on the way. I spoke with Renee and she wakled me through what I had to do and with her help, we should be receiving our lost item in 2 days. Thanks HIE for all your help and kindness that went way beyond the call of duty. January 11, 2014
Rated 5.0 out of 5.0 by friendly service Everyone that I had contact with was friendly, helpful, and made a positive impression! The Breakfast was very good. The hotel looked "new" and fresh. January 2, 2014
Rated 5.0 out of 5.0 by Great property with even better guest service!!! Just recently stayed at this property with my wife. The lobby looks great and the staff there is very friendly, and even though there are not a lot of restaurants right off the exit the staff is knowledgeable enough to recommend some really great spots!!!!!! I will stay again on our next trip down to Jacksonville. January 2, 2014
Rated 4.0 out of 5.0 by comfortable beds room was clean, beds were comfortable and all was good for us January 1, 2014
Rated 5.0 out of 5.0 by Outstanding service We wanted to get ab early start the next morning, before their complementary breakfast started, and so the hotel staff fixed us up a small bag of some snacks to take on the road with us. We will, forever, be loyal customers of this Holiday Inn Express. December 30, 2013
Rated 3.0 out of 5.0 by Rewards Nights Since we were not paying but using rewards I think we got the worst room on the ground floor by the machines. PLUS, a bus of school kids were above us, very noisy. December 19, 2013
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