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Rated 4.4 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Great staff Reception service very friendly and efficient! Thank You! April 7, 2014
Rated 3.0 out of 5.0 by receiption not helpful Did not print receipt. Slow to post my receipt to my account. I had to delay my expense report due to Holiday inn. Unhelpful !! March 29, 2014
Rated 4.0 out of 5.0 by Great Except for Breakfast I arrived downstairs for breakfast at exactly 6:30 AM (the official opening time) to find the dining area almost full (few seats remaining) with about 10 people in line, one of whom was complaining about being "out of eggs". Obviously, people had been going through the line for some time before 6:30 AM It took until after 7:00 AM for the eggs to be refreshed. Unfortunately, they didn't taste very good (watery, without body). The sausage was not browned at all. Gravy was tasty to me, but I heard some complaints about it. Hot sweet rolls and biscuits were decent. There are many other options, including cold cereal, yogurt, fresh fruit, cold hard-boiled eggs, coffee, tea, milk, pancakes, bread, bagels (with toaster), etc. All of that to say, if you are truly hungry, you'll find something to eat, though you may have trouble getting good hot food. Management told me that the breakfast setup is the job of the night auditor and that the dining room/food attendant does not start their shift until 7:00 AM. This explains a lot. How can the night auditor supervise the opening of the dining area at a time when people are checking out and hitting the road? By having no one to replenish hot food until after 7 AM, an unsatisfactory result is virtually certain March 4, 2014
Rated 5.0 out of 5.0 by clean room and couteous service had a great stay, my request of room floor and size were filled. February 21, 2014
Rated 3.0 out of 5.0 by Breakfast food The scrambled eggs are gross. Thank goodness a Waffle House was nearby. It takes 3 minutes to cook eggs so if your guests wanted them, you could cook them at their request. I saw a total of 10 people down in the breakfast area so it can't be too time consuming for your staff. February 15, 2014
Rated 5.0 out of 5.0 by Great Hotel Great Place. Nice Beds. Great service. Good Breakfast. January 17, 2014
Rated 5.0 out of 5.0 by staff was more than outstanding We arrived at this hotel and checked in with out a reservation. We were given a room on the first floor. When we entered the room we could hear water running in the bathroom. I went to the front dest explained the situation and was immediately given a different room (upgraded) which was larger and 4 rooms down. The hotel is great for a good nites sleep. When we left the hotel after eating what I would call a great breakfast of scrambled eggs (that were not rubber) perfectly done along with pork patties that were perfectly done as well, we realized that 20 miles later we had left something behind. I call the front desk and was reassured that we did not have to worry that all I had to do was contact fed-ex and e-mail a mailing slip to them and they would send it on the way. I spoke with Renee and she wakled me through what I had to do and with her help, we should be receiving our lost item in 2 days. Thanks HIE for all your help and kindness that went way beyond the call of duty. January 11, 2014
Rated 5.0 out of 5.0 by friendly service Everyone that I had contact with was friendly, helpful, and made a positive impression! The Breakfast was very good. The hotel looked "new" and fresh. January 2, 2014
Rated 5.0 out of 5.0 by Great property with even better guest service!!! Just recently stayed at this property with my wife. The lobby looks great and the staff there is very friendly, and even though there are not a lot of restaurants right off the exit the staff is knowledgeable enough to recommend some really great spots!!!!!! I will stay again on our next trip down to Jacksonville. January 2, 2014
Rated 4.0 out of 5.0 by comfortable beds room was clean, beds were comfortable and all was good for us January 1, 2014
Rated 5.0 out of 5.0 by Outstanding service We wanted to get ab early start the next morning, before their complementary breakfast started, and so the hotel staff fixed us up a small bag of some snacks to take on the road with us. We will, forever, be loyal customers of this Holiday Inn Express. December 30, 2013
Rated 3.0 out of 5.0 by Rewards Nights Since we were not paying but using rewards I think we got the worst room on the ground floor by the machines. PLUS, a bus of school kids were above us, very noisy. December 19, 2013
Rated 5.0 out of 5.0 by Great Hotel Traveling through Georgia on our way home we stopped at this hotel and were pleasantly surprised at the accommodations. Very nice room, very friendly and helpful staff, great price, and a very good breakfast. Thanks so much. December 12, 2013
Rated 5.0 out of 5.0 by great value when traveling This hotel is great when traveling. It is clean, comfortable and conveniently located. Request a room on the top floor away from the elevator for the quietest stay. Unfortunately, we were placed front of the elevator and laundry area during our last stay and it was a bit annoying. The staff is very friendly and they act like they are actually happy to have guests. The rooms are extremely clean and always comfortable. December 4, 2013
Rated 4.0 out of 5.0 A Good night We rented two rooms for one night and enjoyed our stay. The rooms were nice and the breakfast was also good. I would recommend this place as a good place to stay. December 4, 2013
Rated 2.0 out of 5.0 by Stench that stole Thanksgiving! The staff was very professional, kind and accommodating however I was very disappointed from the stench coming from the carpets inside the room and in the hallway. It makes for a miserable stay if you have allergies and or asthma. December 3, 2013
Rated 5.0 out of 5.0 by clean and comfortable Everything great. Only thing I would ask is if you could fix doors to bathroom. It pins you against the toliet. A pocket door might work or even just a better way to control it. December 3, 2013
Rated 4.0 out of 5.0 by Disapointed with reception at Breakfast area. We have always enjoyed our stays with IGH groups when traveling and have been priority club members for several years. In addition to the clean, comfortable, reasonably priced rooms we appreciate the generous breakfasts provided. Early access to the breakfast area allows us to get on the road prior to heavy traffic and facilitates driving through the city. However, on Tuesday morning 12, November only after much pleading for our case were we allowed access to the breakfast area when we arrived at 5:45. Granted the hot food portion of the area wasn't ready, but the light breakfast menu we prefer was ready and available including coffee. A couple who attempted access minutes after us was not so lucky. They were actually kicked out of the area! If IGH group plans to condone this behavior and not allow us access at 5:45 am we will be forced to seek lodging with some other Hotel group that will allow us access. Please let us know your decision. Thank you. November 27, 2013
Rated 5.0 out of 5.0 by Best on I-75 Holiday Inn Express, Acworth was a great location and the staff was a pleasant surprise! I was impressed with everyone and the entire Hotel. The rooms were clean and the staff was very kind, surprising me with their nice attitude. I will come back to this location. The price was a little high but you get what you pay for now! November 26, 2013
Rated 5.0 out of 5.0 by Great Service Wonderful staff, wonderful breakfast, great rooms, very clean and comfortable. Will stay here again on my next trip through. November 26, 2013
Rated 5.0 out of 5.0 by Great staff, service, room & breakfast! I was highly impressed by my stay at this Holiday Inn Express. The staff was friendly and courteous. The room was VERY nice & the breakfast was excellent! I will definitely be staying here again as I pass thru! November 21, 2013
Rated 5.0 out of 5.0 by Great service and clean I checked in for my sister's wedding. It was a lovely stay. November 11, 2013
Rated 2.0 out of 5.0 by Rude staff and poor housekeeping! We were treated very rudely by the general manager who told me she had been there since 6am and was going home, so my problem would wait till housekeeping arrived in the am?! Also, no clean towels or any room cleaning between days? I lived at a holiday inn express while my house was flooded and have stayed at many and NEVER had an experience like this!!!!! Definitely have some sweet employees who are willing to help but overall not good!! November 6, 2013
Rated 5.0 out of 5.0 by Great Place to Stop Glad we picked this hotel to stay at was all just top notch. October 24, 2013
Rated 5.0 out of 5.0 by Orlando FL There was a group of roudy guests that is beyond the control of the Hotel. They were drinking and loud, tail gaters for some football game. October 16, 2013
Rated 3.0 out of 5.0 by Nonsmoking room smelled like smoke Room smelled like smoke and it was labeled as nonsmoking. Also the a/c unit did not work properly. A dirty towel was left on the floor in the bathroom behind door. October 10, 2013
Rated 3.0 out of 5.0 by comfortable bed We stayed here due to a baseball tournament. The beds were comfortable but the smell in the room was not. When I first opened the door it smelled like cigarette smoke. But I was in a smoke free room. Also we tried having a meeting in the eating area, we wereSk to leave because she already cleaned the area. October 9, 2013
Rated 5.0 out of 5.0 by I will be back Not bad at all. I found my self staying here before. It was uneventful. which is a good thing. Next to the bed was a lamp that the bulb was missing, but that's it. October 7, 2013
Rated 5.0 out of 5.0 by Nice Property Great Room, Pleasant staff, Clean. Seemed like a new property. October 1, 2013
Rated 5.0 out of 5.0 by STAFF AND SERVICE The entire staff has always been very courteous and helpful each time I stay at this Holiday Inn Express. It is always enjoyable when I visit in this area and have the opportunity to stay here September 29, 2013
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