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Rated 4.4 out of 5 by 113 reviewers.
Rated 5.0 out of 5.0 by Great Service! The manager and the staff were great, will defently stay there again. The place is kept clean and so are the rooms. May 28, 2013
Rated 4.0 out of 5.0 by Hotel is clean, confortable, and friendly staff. I have been a fairly frequent guest here for several months and have been satisfied with the service. However, I was disappointed in my last bill. The city of Acworth where the hotel is located recently dropped its municipal taxes. Rather than reducing the bill, however, the hotel added a “surcharge” to replace the previous tax. When I asked why the surcharge, the front desk person indicated it is okay because the total bill is still the same. To me, a reduction in taxes should benefit the consumer, not be an excuse to add profit for the hotel. May 28, 2013
Rated 3.0 out of 5.0 by Understaffed The morning front desk attendant was doing her best to cover the desk and make the breakfast area work. Commends her cool in maintaining a cheerful disposition. May 23, 2013
Rated 5.0 out of 5.0 by very nice, quick even without resversation thanks for helping me out. late check in without resveration. very pleasant to deal with May 19, 2013
Rated 5.0 out of 5.0 by Great value The full breakfast is a huge value. We stayed here twice in our travels a couple weeks ago and with 2 small children the convenience of the full breakfast right in the hotel was great! May 19, 2013
Rated 5.0 out of 5.0 by Clean, large room and staff very pleasant The hotel was easy to find, clean, the rooms were large, the breakfast was delicious and staff was very pleasant! May 10, 2013
Rated 5.0 out of 5.0 by Great Service The front desk clerk, I beleive her name is Karen, was very courteous and helpful. I had requested a first floor room when I booked online, but on arrival my room was on a different floor. Karen got me moved to the first floor, with a complimentary upgrade to a suite. Nice!! Morning staff was also very helpful with a late check out request. This was my second stay at this particular hotel and I would definately recommend. Thanks!! Stacey May 10, 2013
Rated 3.0 out of 5.0 by Noisy Very nice and modern hotel with very pleasant staff. The floors are either paper thin or there was a circus act performing above us. You could hear the footsteps above like the ceiling was going to give out. Not too relaxing for sure .When we came to check in, the music was really loud and then you could hear the trampling of the feet on the ceiling above. Maybe they were trying to mask the noise??? May 9, 2013
Rated 5.0 out of 5.0 by First Rate Service After a very long day of driving, it was wonderful to see the "Holiday Inn Express" sign for the exit. When I pulled up and went in to see if there was a room available at this late hour, the young man behind the desk was helping another couple. I was tired and hungry and getting a little impatient. Slowly, it dawned on me that I really didn't mind the wait because he had stopped to acknowledge me and then finished giving that couple first rate service and that meant I would be treated the same. And I was, he saw I was tired and when I mentioned food - I got quick and simple directions to a nearby place to eat plus the entire time he was checking me in - I had his full attention. When another guest came up to the desk, the young man behind the desk quickly acknowledged him and then returned to efficiently taking care of me! And the bed was comfortable and sleep came quickly after a quick meal. Breakfast was wonderful and the staff were efficient and made us all feel welcome. Important is the quality of the orange juice in the morning and my husband had 2 glasses because it was that fresh and that good. Thanks!! Love staying at Holiday Inn Express. May 7, 2013
Rated 4.0 out of 5.0 by Nice room except for the lingering bad odor. Friendly staff. Nice layout and furnishings. Got there around 1:30 AM so didn't ask for a room change when my room smelled like an old sneaker. I turned on the air conditioning (which was powered off) hoping it would clean up the smell. Not really effective. Next morning found an old orange juice left by a previous guest in the fridge. May 4, 2013
Rated 5.0 out of 5.0 by Very Impressed Even though tired travelesr sometimes forget to compliment the house I did. Front Desk checkin..Karen..very helpful... Breakfast staff too. Stay was short but sweet. Dee May 1, 2013
Rated 5.0 out of 5.0 by Amazing staff The entire staff was so helpful and friendly! Nice lobby, great business center. I travel frequently and this place is a gem! April 23, 2013
Rated 4.0 out of 5.0 by Bed After a long day of travelling, I was looking forward to getting a good night's sleep in order to continue my trip to Florida. However, the beds were most uncomfortable. I do not know if they are older mattresses or just cheap mattresses, but they are very flat. After paying the amount I did, I expected very comfortable beds. The room was beautifully decorated and very spacious. April 21, 2013
Rated 5.0 out of 5.0 by home away from home The facility was very clean and welcoming. I would reccomend it to friends when traveling. April 19, 2013
Rated 5.0 out of 5.0 by My favorite GA Stay Very clean and great staff, total experience Excellent! April 15, 2013
Rated 5.0 out of 5.0 by Very nice young lady at check in. Was greeted with a smile and happy to serve us attitude. Very helpful with parking out bike trailer in great spot. Great service from everyone we talked to. thanks, Ron March 27, 2013
Rated 5.0 out of 5.0 by Acworth Holiday Inn Have stayed here several times as a Priority Club member in Acworth on business. Staff is always, accomodating, efficient, friendly & helpful. Appreciate their cordial interface and helpfulness. Thank you! March 20, 2013
Rated 5.0 out of 5.0 by Good location; Nice hotel We were there for a wedding at the Cedar's Plantation in Acworth. The manager and staff were great; had an issue with room rate on my reservation which the manager quickly rectified. Free breakfast and breakfast lounge were nice and enabled us to catch up with friends. March 16, 2013
Rated 5.0 out of 5.0 by Very relaxing and excellent staff My husband and I have stayed at this hotel several times while traveling from Florida to Tennessee. We have always found the rooms to be very comfortable and relaxing. The breakfast has a great variety. One thing that struck us on our last stay was the friendliness of the staff both to guests and each other. While at breakfast we overheard the night staff and oncoming day staff joking and laughing with each other. To me that shows that the environment must be fun and relaxed. The staff interaction with the guest certainly reflects that. We look forward to our next stay. March 12, 2013
Rated 5.0 out of 5.0 by Excellent It was one of the best HIE stays. We drove long hours and happened to stop by this location. The hotel seems very new and the room was bigger than standard. We wished if we could have checked in earlier and enjoy longer hours in this comfortable room. I felt coffee was stronger than the other HIE hotels. Would love to come back when we have a chance. March 2, 2013
Rated 5.0 out of 5.0 by Location The only problem with this Inn is the location. If you are okay with fast food then you will like the location. If you want more than fast food, you will be driving a little way. Nice place though. February 28, 2013
Rated 5.0 out of 5.0 by Very nice stay We really enjoyed out stay here. The bed was really comfortable. I wanted to buy the pillow it was so comfortable. Loved the breakfast. So many choices. It was like a home cooked meal away from home. Staff was very friendly and helpful. We would stay here again! February 17, 2013
Rated 5.0 out of 5.0 by Clean rooms Our service was excellent. We had just driven from the Holiday Inn Express in Cape Coral and we wanted to be sure we received our reward points. When the staff looked up our name,there was no record of our stay. After several calls, the staff found that our nane and state were incorrect. They made the changes and we our now receiving our rewards points. We frequently stay at the Holiday Inn Express because the rooms are clean,the breakfast is great and the staff is always nice. The manager at Acworth was great. I think his name was Allen. February 17, 2013
Rated 5.0 out of 5.0 by Comfortable room Greats services The manager was great in meeting my room requirments and preferances February 14, 2013
Rated 3.0 out of 5.0 by Disappointment We started trying to call the front desk for a wake up call shortly after midnight until 1:45 am and no one answered the phone. February 9, 2013
Rated 5.0 out of 5.0 by Nice quiet place to stay Stopped here on my way back from Florida and hotel was very quiet and even got placed on first floor as requested. February 2, 2013
Rated 5.0 out of 5.0 by Comfortable bed and great breakfast. Enjoyed our stay and the breakfast lady, Shirley, was very nice to us! January 20, 2013
Rated 5.0 out of 5.0 by Very nice room and a friendly staff. We were just there for one night, but everyone was very nice and was able to get us checked in without a problem. Breakfast the next morning was very good. January 16, 2013
Rated 3.0 out of 5.0 by somewhat disappointing First time at this location. Usually stay at the next exit south, Kennesaw. Overall impression is of an older hotel that has been redone. not up to the same standards as other HIE. room was smaller and suite did not have a sofa. We also didn't get recognized as a Platinum member. January 10, 2013
Rated 5.0 out of 5.0 by Wonderful Stay After being stuck in traffic for most of the afternoon, the staff made the check in process comfortable and easy. We received recommendations for dinner in the downtown area that were great. Wonderful stay. Thank you! January 4, 2013
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