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Rated 4.1 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by very good staff Stay was good, only complaint was the complimentary breakfast. Not much flavor to the food and you have eliminated the bacon. November 19, 2014
Rated 4.0 out of 5.0 by Great staff Everything that was brought to the attention to the staff during my visit, was handled with respect . And as someone who feels customer service is very important . I feel very satisfied with the service rendered during my stay . November 16, 2014
Rated 3.0 out of 5.0 by No ad Rooms and breakfast is good, BUT if you travel at the last minute like I do a guest laundry would really help out a lot. The Front desk staff did not even let me know that there was 2 laundry mats close by, all the staff member said "we have a laundry service that comes everyday. My customer and a barmaid told me how close they where. November 16, 2014
Rated 5.0 out of 5.0 by Great Location Great Location and service, clean rooms, were doing construction but was not an issue November 7, 2014
Rated 4.0 out of 5.0 by Adrian Holiday Inn Express When visiting relatives this is the best hotel in the local market. I wish pricing was more competitive but the staff is friendly, the rooms are clean, and you get a good nights sleep. The remodel is making a pleasant difference November 4, 2014
Rated 1.0 out of 5.0 by Not so great! Had a funny smell in hall ways. Elevator was outdated and was noisy. Room was not ready when I arrived. Food in the breakfast area did not taste good. Staff did not try to accommodate my needs when room wasn't ready. Do not stay here if you can avoid it. November 4, 2014
Rated 2.0 out of 5.0 by Poor customer service, good breakfast choices The front desk attendant was very rude upon check in. Our room was located in between young adults who were clearly there to party. They were screaming, running down the hall, and slamming doors until after 2 am. Our room key stopped working several different times throughout our stay and we had to go down to the front desk to have it reprogrammed. The heater in our room would run fine for awhile and then start making a clunking noise all night long. The breakfast choices were better than I expected and the attendant kept everything stocked. Very nice variety there. October 30, 2014
Rated 5.0 out of 5.0 by Great Experience I have stayed at this hotel before and have had consistently outstanding service, including this visit. The hotel is what you would expect from a HIE. It is the best place to stay when in Adrian. October 30, 2014
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