Rated 3.7 out of 5 by 3
Rated 5.0 out of 5.0 by Swiss65 Great Hotel and nice staff
This hotel is new and it was a great stay as we travelled with our son and we did not need to book an extra room. The sofa bed was comfortable and the room itself is very relaxing with all we needed and the parents bed was simply perfect. We even could fix ourself a coffee in the room, but at breakfast the coffe was better beacuse freshly brewed and the buffet had a large choice of cheese and cold meet.
The access by car was easy as we left from the highway and coudl already see the roof signs when arriving to Affoltern and they had a big underground garage.
As we had some medicin to be left in a cool place we interacted a few times with the front office staff and the breakfast waitresses which where all very helpful and they found the medicin right away and we didn't have to wait.
The rooms are nice, as well staff is very kind and I will return to this hotel soon as it is a great bargain compared to Hotels in Zurich.
October 28, 2013
Rated 4.0 out of 5.0 by Elch2 brand new and modern
staff has to be better trained, location is modern and very clean
October 26, 2013
Rated 2.0 out of 5.0 by GBNic New Hotel - Will Improve
OK, I am not being mean but this hotel does not stack up to IHG Standards. Yes it's very nice because when I stayed here it had only been open for 4 days.
I arrived just after 2 coaches had checked in, no recognition for Reward Club member, no explanation about the security doors in the stairwell, had to take stairs to sixth floor and then door was locked. Room was OK, poorly equipped with Tea & Coffee.
Asked downstairs about dinner, "We don't do anything yet" I then asked about local takeaways "Not Sure". I went into the local town and got a Pizza.
Came down to breakfast and the 2 coach loads of tourists had eaten all the breakfast!
Not impressed - if a new hotel is not ready to deal with a near full house, then do not take the bookings.
October 21, 2013