Rated 4.0 out of 5.0 by database An unexpected gem
This hotel is better than I expected! This must be a new hotel, the carpet is clean and the room is well maintained! Excellent! Furthermore, the staffs are courteous and the breakfast is abundantly stocked. I would recommend anyone to go there and will absolutely go back! A++++
May 3, 2013
Rated 5.0 out of 5.0 by Buchon Relaxing
We left Colorado for a two week genealogy excursion & had no Idea where we would be spending our evenings. The first place we stopped happened to be a Holiday Inn Express in Kansas. We were treated so well that we would use the chain when possible. We only had to use another place once and was sorry. As for the Akron stay, needless to say we were not disappointed at all. If the entire chain continues the same service as Akron you have a winner. Thank You.
April 18, 2013
Rated 4.0 out of 5.0 by Bigguy1970 New hotel, very nice rooms, great staff
Nice overall hotel, but a little expensive .......started vacuuming hallway at 8.30AM...so much for sleeping late! Front desk staff very nice. Pool was out of service for cleaning.
April 9, 2013
Rated 5.0 out of 5.0 by Karen64 Friendly staff and great room
We were very happy with our stay. The staff was extremely friendly. The hotel was clean and rooms and beds were very comfortable. We would definitely stay there again.
March 14, 2013
Rated 5.0 out of 5.0 by cemnei87 Staff went above and beyond!
Communication was the strong point in my experience with this location. From the guy who picked me up to the front desk staff, everyone seemed to be of one mind to make sure the customer was taken care of. They were professional, yet personable.
I wanted to extend my stay for 2 more nights, but was initially told the hotel was booked. They took down my info, and notified me immediately for each additional night when it was available. I was pleasantly impressed, and felt like they genuinely cared. Rare in customer service these days.
Also the $5 voucher (given for my priority club status) for the little market room was a nice touch.
March 12, 2013
Rated 5.0 out of 5.0 by jeny2 Great Experience
The room was so much more than I expected. Very clean and comfortaable. The staff was friendly and made us feel very welcome. They took us to the airport and picked us up when we came back. They had us scheduled for the pick up before we called. I have already told my family and friends if they ever need a place to stay in Akron, this is the place.
March 5, 2013
Rated 5.0 out of 5.0 by fjrh Hotel Accomandations
Our softball team stayed at this hotel. Everything there was wonderful especially the staff who were very outgoing. The rooms were clean, beds comfortable. I would definately stay here again.
March 4, 2013
Rated 5.0 out of 5.0 by wildcats great room and great service
Rooms were clean, in great shape (some places we have stayed look worn and outdated), and service was wonderful! We couldn't ask for nicer/more accommodating staff. We will absolutely stay again and have already shared our experience with friends!
February 24, 2013