Rated 4.5 out of 5 by 193
Rated 2.0 out of 5.0 by Sunnyd66 Housekeeping Issues
I've stayed here 3 or 4 times and two of those times I had issues with housekeeping, specifically, my room not being thoroughly cleaned daily. The manager made an attempt to correct the problem each time, but I'd rather there not be an issues.
Other than that the hotel is clean and well maintained.
January 20, 2015
Rated 5.0 out of 5.0 by Granta Breakfast Above and Beyond
Breakfast at this HI Express is definitely above most other hotel breakfasts. The additional small items to complement the basics are great.
The desk staff is good - recognition after the first visit and help with room selection has been outstanding.
January 13, 2015
Rated 5.0 out of 5.0 by Andrea33 Outstanding service, great hotel and location
Paul was amazing and service was impeccable; he is a true asset to your team. The hotel itself is very new and the rooms were very clean. Overall great stay.
January 11, 2015
Rated 5.0 out of 5.0 by DaVo70 Christmas Trip
Thoroughly enjoyed our stay. Paul and the staff really looked after us even though we did not have a reservation. Suite was in excellent condition and away from the frequently traveled areas. One of our best stays out of state.
January 3, 2015
Rated 5.0 out of 5.0 by Pops traveler One of the best nights I've had in a hotel
I was able to make the room dark and quiet for sleeping. This is a big deal for me. Also the room was very clean but didn't smell of cleaning products.
January 2, 2015
Rated 5.0 out of 5.0 by Granta Always Stay at Holiday Inn Express
I always pick the HIX hotels whenever I travel on business - I know that I will get what I need and that the staff will be great.
December 23, 2014
Rated 2.0 out of 5.0 by Sunnyd66 Bad experience
I have stayed at this location before and had a good experience. This time, however, that was not the case. I checked in on a Monday evening, everything was fine. I left for work in the morning and returned late afternoon/early evening to find that my room had not been cleaned. They came in, made the bed and refilled the toiletries. The coffee cup that I had used that morning was still on the dresser, the trash in the bathroom had not been emptied, the coffee pod was still in the coffee maker, etc... I brought it to the attention of the front desk and they offered to have someone clean it, but I had already settled in for the rest of the night. I travel frequently and usually stay at HI Express- this occasion was very disappointing.
December 22, 2014
Rated 5.0 out of 5.0 by Katydid717 As Great as I expected
Everyone was helpful and our room was very clean, as I expected.
December 22, 2014