Rated 4.3 out of 5 by 68
Rated 5.0 out of 5.0 by Hutch45 Great value and breakfast
We received a good value and a great breakfast, the lady monitoring the breakfast area was very caring and interested in us. We'll be back in the future.
July 6, 2013
Rated 5.0 out of 5.0 by jrr2013 great stay, great recommendation for dinner
we were referred to "jerzees" a sports bar within 5 minutes. the food was better than traditional bar food fare. the outside bar and grill with big screen TV's were fun. thank you, to our check in person who recommended it. the room was a king suite. it was a nice space. thanks, to holiday inn express for making our trip through akron so enjoyable.
July 5, 2013
Rated 5.0 out of 5.0 by David555 Convenient, clean and comfortable
The room was like new. When you on vacation, you don't worry about where you are staying when you stay at Holiday Inn. It is centrally located for us to visit our family and a short distance to the airport. Also you always get a great breakfast.
June 28, 2013
Rated 5.0 out of 5.0 by Rich19577 Comfortable setting in every aspect
First time at this location. Everything was superior, including a very hands on staff.
June 27, 2013
Rated 2.0 out of 5.0 by jackandjill2 excessive traffic noise I-77
Llocation is right next to/above I-77. Hardly slept at all due to excessive traffic noise from interstate.
June 9, 2013
Rated 5.0 out of 5.0 by LeighER Only one problem, but otherwise great
This particulary Holdiay Inn had one of the most friendly accomodating staffs I've ever encountered.
My only issue with the hotel, and this is petty, but- the shower curtains are too short. We soaked so many towels trying to make sure there wasn't a lake in the bathroom after taking showers.
June 7, 2013
Rated 5.0 out of 5.0 by labelle Friendliest Staff
I was very impressed with this hotel and recommend it highly, the staff is so very friendly and treats you like the most important person in the world. I travel a lot and don't find that kind of treatment in many hotels.
May 23, 2013
Rated 4.0 out of 5.0 by database An unexpected gem
This hotel is better than I expected! This must be a new hotel, the carpet is clean and the room is well maintained! Excellent! Furthermore, the staffs are courteous and the breakfast is abundantly stocked. I would recommend anyone to go there and will absolutely go back! A++++
May 3, 2013
Rated 5.0 out of 5.0 by Buchon Relaxing
We left Colorado for a two week genealogy excursion & had no Idea where we would be spending our evenings. The first place we stopped happened to be a Holiday Inn Express in Kansas. We were treated so well that we would use the chain when possible. We only had to use another place once and was sorry. As for the Akron stay, needless to say we were not disappointed at all. If the entire chain continues the same service as Akron you have a winner. Thank You.
April 18, 2013
Rated 4.0 out of 5.0 by Bigguy1970 New hotel, very nice rooms, great staff
Nice overall hotel, but a little expensive .......started vacuuming hallway at 8.30AM...so much for sleeping late! Front desk staff very nice. Pool was out of service for cleaning.
April 9, 2013
Rated 5.0 out of 5.0 by Karen64 Friendly staff and great room
We were very happy with our stay. The staff was extremely friendly. The hotel was clean and rooms and beds were very comfortable. We would definitely stay there again.
March 14, 2013
Rated 5.0 out of 5.0 by cemnei87 Staff went above and beyond!
Communication was the strong point in my experience with this location. From the guy who picked me up to the front desk staff, everyone seemed to be of one mind to make sure the customer was taken care of. They were professional, yet personable.
I wanted to extend my stay for 2 more nights, but was initially told the hotel was booked. They took down my info, and notified me immediately for each additional night when it was available. I was pleasantly impressed, and felt like they genuinely cared. Rare in customer service these days.
Also the $5 voucher (given for my priority club status) for the little market room was a nice touch.
March 12, 2013
Rated 5.0 out of 5.0 by jeny2 Great Experience
The room was so much more than I expected. Very clean and comfortaable. The staff was friendly and made us feel very welcome. They took us to the airport and picked us up when we came back. They had us scheduled for the pick up before we called. I have already told my family and friends if they ever need a place to stay in Akron, this is the place.
March 5, 2013
Rated 5.0 out of 5.0 by fjrh Hotel Accomandations
Our softball team stayed at this hotel. Everything there was wonderful especially the staff who were very outgoing. The rooms were clean, beds comfortable. I would definately stay here again.
March 4, 2013
Rated 5.0 out of 5.0 by wildcats great room and great service
Rooms were clean, in great shape (some places we have stayed look worn and outdated), and service was wonderful! We couldn't ask for nicer/more accommodating staff. We will absolutely stay again and have already shared our experience with friends!
February 24, 2013
Rated 5.0 out of 5.0 by BonnieSM Great front desk staff. Terrific service.
The front desk staff is always available to solve any problems and make sure that the stay is always EXCELLENT!!
February 23, 2013
Rated 4.0 out of 5.0 by Billmcc Very nice hotel
Wonderful staff! I just wish that they had a whirlpool by the pool.
February 20, 2013
Rated 5.0 out of 5.0 by Rabbitt15 Quiet, peaceful night
Can't complain about this stay. Lots of people staying but never heard them in the hallway or overhead. Comfortable bed and room. Clean room and plenty of towels for the girls. We didn't have to leave early so didn't get up to enjoy the breakfast so I can't comment on that portion of the stay.
February 5, 2013
Rated 5.0 out of 5.0 by mtaylo26 Friendly staff and nice beds
I do not have any complains about this hotel. We had to make a last minute reservation due to the snow. I made it online and it was quick and easy. The room was nice and clean. The breakfast was good and a few things were ready early which was good because we had to leave before the 6:00 AM start. The staff was friendly as well. I would book this hotel again.
January 29, 2013
Rated 5.0 out of 5.0 by Thorbeast Super Stay
Highly recommend. Good value for the money. Will make this my hotel on my next visit to Akron area.
January 15, 2013
Rated 5.0 out of 5.0 by asc1974 Outstanding staff
I always have a great visit when I stay at the HI express in Oh, but this visit was outstanding by the young lady who checked me in. I will be staying at this location often now!!! Keep up the great work at this location!!!
January 13, 2013
Rated 4.0 out of 5.0 by DMZ1 Great location, and a nice hotel
Have stayed at this hotel twice now and would recommend it. The facility is very clean and comfortable, and I like the roominess of the king leisure room. It's a good value compared to others in the area and a newer hotel.
Our most recent trip here, there was a large contingent of teenagers in the hotel and they had decimated the breakfast offerings. Since the hotel is in walking distance to a Bob Evans, no problem.
There appears to be major construction about to start up next door, so noise may be an issue in the near future.
January 4, 2013
Rated 5.0 out of 5.0 by s132442 Holiday Cheer away from home
As a priority Club Gold Member, the staff automatically upgraded our room and provided some free christmas wrapped snacks at check in.
Entering in the hotel from the snowstorm that dropped 10 inches of snow, we were greeted by a statue of a ice skating Mickey Mouse at the hot chocolate, coffee, peppermint & cookie stand all in the lobby area to warm up after a long drive.
I chuckled as children took turns going to the front desk to get packaged "Cookies for Santa" packages with a note to Santa Clause & fresh baked cookies to put out in their rooms since it was Christmas Eve and they were not at home. The hotel staff had a flat screen tracking Santa's progress. They kept telling the little ones that Santa would find them at the hotel.
Our upgraded King suite was clean- smoke free. The hospitality and front desk staff in thier elf hats were friendly and efficient. We will be coming back to this hotel!
January 2, 2013
Rated 5.0 out of 5.0 by Chip72 Great service, professional staff
During my recent stay here during December 2012, I was very pleased with the staff that went out of their way to accomodate my needs. All the people were very pleasant and had a good attitude. Of special note, was the MOD for my stay, Kellianne, who was courteous, friendly and professional. I would stay here again on my next visit to the Canton, OH area.
December 14, 2012
Rated 5.0 out of 5.0 by KP987 Staff went above and beyond
I stayed at this hotel for a wedding and my stay was wonderful. The staff really went above and BEYOND to make my stay comfortable. They met my needs even though my plans changed a few times and I truly appreciated that it was a hassle free stay. The room was nice and clean and the bed was comfortable. I would recommend staying at this location if you are in the Akron area, it was a great experience.
December 9, 2012
Rated 3.0 out of 5.0 by MickeyC Breakfast Bummer
We stay here often, but there was a definite problem with breakfast throughout the week. Stale whole wheat bread early in the week, none later in the week. No light yogurt some days. Hard boiled eggs not out until 7.
On the upside Kellianne is an excellent desk agent. She had everything ready for us when we walked in and recognized us from previous visits.
November 21, 2012
Rated 3.0 out of 5.0 Saturday Night staff was rude!!
We arrived to the property on Friday night and had a great experience with your staff both behind the desk and helping the people around the hotel. They truly acted like they enjoyed having us there and did so many things above and beyond to make us feel comfortable. They also enjoyed our girls soccer team that was playing that weekend by talking with them and treating them really kind. They welcomed the parents with conversation and allowed us to socialize in a respectable manner before we went to bed. They helped us all feel comfortable in our rooms with everything we needed. They are to be commended!!! Now the Saturday night staff was very different.....The lady behind the desk was very irritated acting with the kids and the adults and did very little to try and accommodate. We were respectfully watching football games in the living room area and she had huge issue with that. I can understand if we were being loud but that was clearly not the case. She even called the police to come!!!! Very unnecessary!!! It was a nasty weather weekend as well and we asked if we could have a late check out so we could change into dry warm clothes after the morning game and she would not let my husband have one even though he is a priority member and she got rude with him about it. You know these weekends are supposed to be fun and times when the group bonds. I know you have policies but the Friday night staff worked with us and we worked with them to ensure all your guest were not bothered and we had no issues. We are all professionals and get that! The Saturday night girl just wanted to act in charge and seemed annoyed to have us there. We had two soccer teams from our club there that weekend and our club travels up there from Cincinnati often. I have to say unfortunately because of the experience on Saturday we would seriously consider not staying there again. I do want to again say the Friday night staff was awesome so maybe you could get them to train the staff that was on on Saturday night. April was one of the ladies names that went above and beyond with the adults and the kids.
Thanks for your time!
November 6, 2012
Rated 2.0 out of 5.0 by KMKSoccer Nice Property, but Staff Called Police on Us
We were there for a soccer tournament. A group of Dads were sitting in the breakfast area watching a football game on a Saturday Night having a couple of beers, along with other guests. Staff reminded us that 10:00 pm was "quiet" time. We agreed and felt like we complied. At 11:00 pm the police showed up and threatened us with disorderly conduct, for sitting in the breakfast area watching football. We were not that loud and the breakfast area is segregated pretty well. No clue why or how it happened, but will never come back.
November 5, 2012
Rated 3.0 out of 5.0 by guy234 Stay on Business
Bed was comfortable, staff was friendly and helpful. but in the room the coffee pot did not work and the in room refrigerator ticked like a time bomb, even after reporting it to the front desk on day two. Finally just unplugged the useless thing. Road traffic was very loud and there was a constant breeze from window area.
October 18, 2012
Rated 5.0 out of 5.0 by Coopette Akron
Great Hotel, had a wonderful time and great experience. Extremely friendly staff.
October 9, 2012