Rated 4.4 out of 5 by 53
Rated 5.0 out of 5.0 by StevenS156 Pleasantly Surprised
After reading some recent reviews about the Staff and Service of this hotel, I was concerned what my stay would be like. Either these poor reviews caused management to talk to the staff or the reviews are totally incorrect. The Staff was overly friendly - from the front desk to the maintenance person I met in the elevator.
The hotel is very clean and has easy access to the main road, It is also walking distance to at least 3 restaurant chains. The breakfast is the usual HIE one, but the food was warm and the Staff changed the trays out on a regular basis.
February 22, 2014
Rated 5.0 out of 5.0 by Kanaka wit da Shaka Good value, comfortable, safe, clean, and secure
After many miles on the road, it was nice to stop in Alamogordo at a great Holiday Inn Express. The woman at the front desk was pleasant, efficient, and professional. The room was great. Large, quiet, comfortable, with the kind of amenities I was looking for: a good-sized flat screen TV, ample closet space, ample floor space, so I didn't feel like I had to duck and dive around the furniture, lots of desk space for a laptop and other electronics, the king sized bed was actually king sized and comfortable, and the the shower felt like I was actually taking shower, versus standing under a broken 1/4 inch waterline. While sitting at the desk, I saw a great bonus amenity: a wall outlet that was high enough on the wall, and close enough to the desk, to plug in my power strip, versus having to plug the power strip into a lamp base or an outlet that was lower on the wall near the baseboard. I slept well, and had a great breakfast downstairs. Nothing fancy, but filling, a nice balance of the fatty-yet-tasty stuff and some healthy stuff to reduce the guilt. Additional bonus: hazelnut creamer in single-serving containers. DA BOMB!
For the price I paid, I got a great return from great service, great room, great staff, and just great all around. I will always stay at a Holiday Inn Express. Thank you.
February 12, 2014
Rated 4.0 out of 5.0 by pc1p Easy to find, good value
Stayed here on a business trip - I was passing through from ABQ to ELP. This location was easy to find and easy to get in and out of. Only stayed a short while, but my overall impression of this location was favorable. The food was good, as was the coffee, and breakfast was on-time (a big plus for us road-warriors).
There is gas, food, and entertainment close by. The rooms were clean and I had a great experience overall. Will check back in soon when it's time to make my way through NM again.
February 10, 2014