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Rated 4.7 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by Great service and well kept hotel The Holiday Inn Express and Suites in Alamosa was a very well kept hotel with a very welcoming and friendly staff. July 10, 2014
Rated 5.0 out of 5.0 by Great place to stay We were just in town for one night, but this was a perfect place for our family - nice, clean rooms, snacks in the lobby, great breakfast in the morning. Thanks for the good hospitality. July 7, 2014
Rated 5.0 out of 5.0 by great people what a great staff !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! July 3, 2014
Rated 5.0 out of 5.0 by Above Average Express needs new matresses We had a very nice 3 day stay in Alamosa at the Holiday Inn Express. The bed was sagging in the middle so I didn't sleep very good, rolling to the center caused back pain. Besides that, everything else was as expected: Nice staff, clean room, pool and parking lot, acceptable breakfast, ok location. Be sure to go to the great sand dunes national park, incredible view after a tough hike. It would still have been worth the trip had we not hiked up them. Don't miss Zapata Falls. It's poorly advertised and off the beaten path a little ways but completely worth it, bring your water shoes ;) July 2, 2014
Rated 5.0 out of 5.0 by Great Hotel All the staff, especially the girls that served the breakfast were very kind and hospitable. The beds are so comfortable I did not want to get up. I will definitely come back to this motel in the future. July 2, 2014
Rated 5.0 out of 5.0 by Very Comfortable Always feel welcomed at this Holiday Express. We stay here every time we travel to Alamosa to see kids and for the car show. Beds are comfortable, Rooms are very clean and staff is very accommodating. The pool is a little small but grandkids love it. Highly recommend to anyone who is staying in this area July 2, 2014
Rated 5.0 out of 5.0 by Overall a good experience This motel was just fine for our staying one night. If staying longer a couple lounge chairs would be nice. Also the hot food could be a little fresher. July 1, 2014
Rated 5.0 out of 5.0 by Great hotel and staff Clean room, good breakfast, nice staff. Was very pleased. Cookies are a plus. June 30, 2014
Rated 5.0 out of 5.0 by small touches that count We were thrilled with the lemonade and cookies at the front desk in the late afternoon. The choice of cookies or snack bars was excellent. There was a problem at the Front Desk but the personnel were so professional in how they handle it! Also, the breakfast was as usual but the personnel were very present in keeping it clean, the food stocked,etc. June 29, 2014
Rated 5.0 out of 5.0 Great Staff and Service This was the best staff and HIE we have ever stayed at. They really seemed to care about all the guest an enjoy helping them. All of the gym equipment worked and the exercise room was stocked with fresh towels and water in the fridge. The desk had fresh baked cookies and lemonade to greet us with upon arrival. June 27, 2014
Rated 2.0 out of 5.0 by Great breakfast, mixed service experience Check-in started out fast but we were put in a room with only one bed for three people when a room with two queen beds was booked. They moved us to the right type of room but then the keys for the room would not work. They re-keyed them but the doors still would not open and an employee had to let us in. There was no tissue in the room so we had to request that as well as a Do Not Disturb sign. All night long the toilet ran. In the morning I asked the front desk to have maintenance fix it. We also asked housekeeping to service our room while we were out but when we returned at 4:30pm, the room was not serviced and the toilet was still running. I contacted the front desk and they said someone would be able to fix the toilet at 6pm. The man came and tooled around and left in ten minutes but the toilet was still running. He came back and changed the flapper, but that did not fix it either. When my wife let the front desk know that the room had not been serviced, she was told that she must have left her sign up. She did not as she specifically remembers taking the sign off as she spoke to the housekeeper cleaning the room next door as she was leaving and asked her to take care of our room as well. The lady at the front desk then offered her some towels. Some of the staff were very pleasant and helpful, but the rude ones and inconveniences are what stand out and what will make me take my business to the another hotel the next time I am in Alamosa. I am a Gold Level IHG member, but the points are not worth the inconvenience at this location. June 27, 2014
Rated 5.0 out of 5.0 by Nice option in Alamosa Stayed here as an overnight to go to the sand dunes. It was nice. June 26, 2014
Rated 5.0 out of 5.0 by Over all....... Over all this is one of the best Holiday Inn Express hotels we have stayed in the past 18 months or so. We were especially impressed with the breakfast service, Two hostesses kept the serving area and tables clean at all time and offered their assistance to our needs more than once. Outstanding. Especially during busy travel seasons it would be very nice if all your HIE facilities provided more than one hostess in their breakfast rooms. I do not think that providing a tip basket would be offensive when the hostesses are so attentive. June 23, 2014
Rated 4.0 out of 5.0 by Clean Rooms Very nice Hotel. Staff is very friendly, rooms are nice and clean, super location. June 20, 2014
Rated 5.0 out of 5.0 by Best place in Town This hotel is 5 star all around.The staff are wonderful.The have dog treats and warm cookies on check in The pool is actually warm.The room was big and the beds very comfortable I would stay here anytime im in town. June 19, 2014
Rated 5.0 out of 5.0 by Great Stay Enjoyed my stay at the Holiday Inn Express - Alamosa. Will stay there again when in the area. June 19, 2014
Rated 5.0 out of 5.0 by Nice place Devon a "in training front desk guy" greeted us- very thorough and professional and friendly. We really enjoyed this place to relax after a heavy day of travel and activities. No problems encountered and will stay there again on our next trip. A rating June 19, 2014
Rated 5.0 out of 5.0 by Awesome service and great location to explore the San Luis Valley Hotel front desk staff were extremely friendly. Would definitely stay here again. Made our two Yorkshire Terriers feel welcome also. June 11, 2014
Rated 5.0 out of 5.0 by Another great visit As always Deborah and her staff looked after me and my group wonderfully. They run a great hotel! June 10, 2014
Rated 4.0 out of 5.0 by Great Service Good accommodations and great service. Hotel staff was knowledgeable, helpful and courteous. Clearly focused on customer service. June 6, 2014
Rated 5.0 out of 5.0 by soft bed slept well, food great. Nothing more to add, basic room, basic night June 5, 2014
Rated 4.0 out of 5.0 by Nice Hotel but uncomfortable beds The staff at the hotel were friendly, the hotel was clean and looked nice. We enjoyed our stay except for the beds. The beds were not comfortable and we did not sleep well. June 3, 2014
Rated 5.0 out of 5.0 by alamosa, H.I.E. Nice motel, little hard to find entrance/ not well marked even though backs up to US160. Good staff, breakfast, price a little on high side, but not too much out of line with the area. May 30, 2014
Rated 5.0 out of 5.0 by Wonderful Staff! The young lady that met us the front desk was SO friendly and helpful! All the staff were friendly and very pleasant. The hotel is beautiful and the room was very nice and clean. And free fresh-baked cookies! Delish! May 22, 2014
Rated 5.0 out of 5.0 by Great professional service. I am a "regular" at this hotel and I am rarely disappointed. The staff and the manager are always welcoming and courteous. If there is ever a problem it is resolved quickly and efficiently. They recently installed new carpets throughout the building. Breakfast is good, wide selection, I have to say the coffee is always good.I've never had a reason to try one of the other Hotels over the past 10 years. May 19, 2014
Rated 5.0 out of 5.0 Great Service Friendly staff, excellent lay-out of the breakfast, business center, laundry service. May 7, 2014
Rated 5.0 out of 5.0 by Amazing Hotel i am a regular at the HIE in Alamosa, spending about 40 nights a year there. The staff are amazing, from Deborah the manager, to those at reception, the breakfast area, maintenance, and housekeeping. Guests are really treated like family in Alamosa! May 4, 2014
Rated 5.0 out of 5.0 by Consistancy is Impecable I am so impressed with the consistancy of the Staff and Service at this Holiday Inn. Friendly greetings, friendly service and very clean rooms. Thanks again for the being there every time I pull in. April 7, 2014
Rated 5.0 out of 5.0 by Good choice I have stayed here many times, never disappointed. April 2, 2014
Rated 5.0 out of 5.0 by What a place should(and does)feel like. People make the difference----the staff and not just the front desk, the entire organization go that extra mile. They are smiling when they meet you in the hallway or when your coming in the door, and they are coming out of making up a room. You feel like your home(except you don't have the dog to feed or the trash to take out). YOU ROCK!!! THANK YOU FOR ALL YOU DO. March 24, 2014
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