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Rated 4.1 out of 5 by 487 reviewers.
Rated 5.0 out of 5.0 by Pleasant and attentive service Pleasant stay with great service from staff. Made great restaurant suggestions. February 1, 2016
Rated 4.0 out of 5.0 by Close to Times union Center This hotel is very close to the Times Union Center and provides shuttle service to the Center. Hotel is comfortable, clean but a bit dated. Staff is friendly and helpful. January 31, 2016
Rated 5.0 out of 5.0 by a warm and welcoming place to rest Was there for one evening to enjoy, to enjoy the Jeff Dunham event. At first I have to say I was little reserved in making reservations right downtown Albany not really knowing my way around downtown, ie how far from the Times Union Center, was it walking distance, security, parking, noise, etc but was pleasantly surprised upon my arrival. The location is fine, parking is secured, and yest it is in walking distance to the Times Union, plenty of light and people going to the same place we were and back. The hotel was kind enough to offer a ride for us but the walk did us good after our drive. The hotel staff is friendly, the rooms are clean as well as the overall hotel and area around it. I am a light sleeper and slept well that evening. For a mid winter break it was very relaxing, comfortable, and welcoming. Thank you January 31, 2016
Rated 5.0 out of 5.0 by Great customer service Stayed here following a conference held recently in Albany. Staff were more than welcoming, great variety of food for breakfast, nice fitness center, relaxing and quiet room, and easy check in/out. January 29, 2016
Rated 5.0 out of 5.0 by This Hotel Was Great The front Desk clerk was polite. The room I stayed in was comfortable I slept well. Breakfast had a delightful selection. This kind employee named Hermen helped me get a cab during the stay. My roommates enjoyed their stay too. Thank you Holiday inn of Albany for enjoyable experience. January 28, 2016
Rated 5.0 out of 5.0 by Better than expected The Holiday Inn Express in Albany was a very good experience. Our room and bathroom were spotlessly clean. Bed a bit hard for my taste and outside traffic noise was an issue, ask for a room not over the highway. Breakfast assortment was excellent and the staff is kind, polite and attentive. We just needed a place for the night and were tired; we were pleasantly surprised by the quality of this place and their staff. Will definitely stay here again when we come to Albany. January 26, 2016
Rated 5.0 out of 5.0 Excellent Service Special thanks to Arthur, Stephanie, Samantha, Gene, and Ketsia. Arthur and Stephanie helped set-up a roll-in bed and equipping the toilet for a handicap guest. Front desk staff was very helpful during the entire stay. January 25, 2016
Rated 5.0 out of 5.0 by excellent service We always seem to forget something, happened to be tooth paste, and the front desk had us covered. Little things make the difference. January 24, 2016
  • 2016-02-04 T15:42:24.928-06:00
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