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Rated 4.1 out of 5 by 296 reviewers.
Rated 5.0 out of 5.0 by excellent service staff was courteous and shuttle service was excellent! May 1, 2015
Rated 4.0 out of 5.0 by Legislative Day Visit I would recommend this hotel when visiting the NYS Capital for its comfort and location. Willingness to help with Shuttle service. Great staff! April 30, 2015
Rated 4.0 out of 5.0 by Easy access to Amtrak terminal Close to Amtrac terminal. Great when you have an early departure. April 29, 2015
Rated 4.0 out of 5.0 by Overall not bad Was surprised to find previous guest's leftovers in the fridge. Yuck! April 29, 2015
Rated 4.0 out of 5.0 by Decent Nice and clean, kept well. Cost effective. Will stay again. April 29, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express - Downtown Albany NY Conveniently located to downtown activities, but in a depressed area. However, we never felt threatened by the lack of retail or commercial activity around the hotel, or by the passengers waiting around the nearby bus station. The room was comfortable, but a small refrigerator would have been nice. The breakfast area was spacious and the variety of food was excellent. But the hot foods were kept warm by only electric lights, which resulted in lukewarm or cold egg dishes and accompanying side dishes. Staff was very courteous and helpful. April 24, 2015
Rated 5.0 out of 5.0 by wonderful staff The value was right on. It was as expected. Clean rooms and friendly staff. Very close to Times Union Center, walkable! April 24, 2015
Rated 4.0 out of 5.0 by Good Location I could tell this was a refurbished older hotel. The lobby, fitness center, and eating area was fairly up-to-date. The rooms are barely up-to-date. The bathrooms are small, and the furniture is out-of-date. The best quality of the hotel is its convenient location right off of a major interstate, and there's plenty to see in walking distance. April 22, 2015
  • 2015-05-03T11:06:14.302-05:00
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