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Rated 4.1 out of 5 by 493 reviewers.
Rated 2.0 out of 5.0 by Dirty Chairs in Room Hotel staff nice but rooms recently renovated except chairs. Vinyl was cracked and could not be cleaned. Beds, sheets, bathroom, floors, and walls were clean. Hotel is also located next to highway. February 8, 2016
Rated 5.0 out of 5.0 by The place to meet Staff very friendly Ketcia is an extremely nice person February 8, 2016
Rated 5.0 out of 5.0 by Great Experience Dear Holiday Inn, I had a great experience at the Holiday upon my stay in Albany NY Thanks to Herman I was very impressed with his patience and directions to where I needed to go. Please let him know that I appreciate him and hope that at my next visit to Albany Herman will be there with his expertise advise. Thank you again Herman you were awesome!!! February 8, 2016
Rated 2.0 out of 5.0 by no shuttle and room key problems During my stay there was no shuttle service that weekend. I also had problems getting into my room multiple times. Herman assisted me multiple times to get into my room and was very attentive and did a great job. I would like to give him credit for assisting me and resolving my problem. The breakfast food was average at best. February 6, 2016
Rated 5.0 out of 5.0 by Great hotel! Go there. Very impressed by this hotel. Never been to a Holiday Inn Express, but will go there in the future. February 4, 2016
Rated 4.0 out of 5.0 by Great value - free shuttle is awesome! This hotel was very clean and the staff were great. The breakfast was a little disappointing, but it was sufficient. The free shuttle was a huge benefit because parking in downtown Albany is such a pain. The longest we ever had to wait for the shuttle was 10 - 15 minutes. February 4, 2016
Rated 5.0 out of 5.0 by Pleasant and attentive service Pleasant stay with great service from staff. Made great restaurant suggestions. February 1, 2016
Rated 4.0 out of 5.0 by Close to Times union Center This hotel is very close to the Times Union Center and provides shuttle service to the Center. Hotel is comfortable, clean but a bit dated. Staff is friendly and helpful. January 31, 2016
  • 2016-02-10 T12:52:07.820-06:00
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