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Rated 4.8 out of 5 by 371 reviewers.
Rated 5.0 out of 5.0 by Great staff and comfy accommodations The staff was great and so willing to give me advice and directions. They checked in on me to see if I needed anything. The room was spacious, comfortable and I really enjoyed my stay. December 11, 2014
Rated 5.0 out of 5.0 by TH Long Island third time and each time is just as good as the last stay December 10, 2014
Rated 5.0 out of 5.0 by Friendly staff and comfortable room Very pleasurable time from check-in to check-out. The staff is accomodating, the rooms are great and the breakfast was satisfying. December 8, 2014
Rated 5.0 out of 5.0 by Our usual good experience Well kept, clean room. Courteous staff, good rate, ease of parking. December 7, 2014
Rated 5.0 out of 5.0 by great staff, clean hotel, Very friendly staff greeted us and it was a lot of little interactions that were all nice. For example, In the elevator, the maintenance crew with a greeting and a smile pressing the floor button, holding the elevator open with a "have a nice stay." The front desk staff while decorating for the holidays chatting it up with us guests in the lobby. Just a sweet place with a good vibe. The hotel was very clean, the pool - wonderful. As long as you know in advance no bar, no pm food you'll be all set. December 5, 2014
Rated 5.0 out of 5.0 by Overall Cleanliness and polite staff I thought the staff was very polite and cheerful. The accomdations were clean and beds were comfortable. I was happy to stay at HIE.It is a great location. December 3, 2014
Rated 5.0 out of 5.0 by Safe, convenient, good value, good breakfast Super staff, conveniently located right off the Northway and Thruway, it is just the right balance of affordable, not too big a flatscreen TV, very nice breakfast choices and quality. The pool was toasty warm on a cold winter's morning. For a three day visit with relatives, we didn't spend a lot of time here, but glad we did. You can't quite do laps in the pool, and if everyone comes down for breakfast at once, there could be a wait for fresh pancakes...otherwise, I will go back in a heartbeat! December 3, 2014
Rated 5.0 out of 5.0 by Great Experience One of the best parts of the experience is collecting social engineering data on how the HIE has people vie for breakfast at the mercy of a machine; and watching the pancake machine churn out two at a time--people actually become hostile over this. Anyway...I've stayed here a few times already and am never disappointed. I think this is the best bang for the buck up in Albany and is a nice gem of a hotel--breakfast entertainment is free! December 2, 2014
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