Rated 4.8 out of 5 by 471
Rated 5.0 out of 5.0 by Wendydee Great place to stay
We love coming to this hotel, Staff is always friendly and helpful.We forgot some of our toiletries at home and asked the front desk if they had complimentary items and they did! Even though the hotel is under construction the signs were well lit to let you know where to enter or not. My parents were on the second floor where most of the remodeling was being done, the staff member walked with us to their room to make sure we made it safely.
May 21, 2015
Rated 5.0 out of 5.0 by BigRich77 Comfortable, Convenient, & Cozy
In the quiet of the night you’ll hear the hum of the mini-fridge. The rooms are clean and functional. Their 6am Breakfast of eggs, fruit, meats, & bagels/pastries gets your business day started right. The hotel is close to major highways, restaurants, and malls. The staff is friendly and accommodating. They have a nice pool and a Spartan gym that opens 5:30. They gladly opened it earlier so I could get a full workout in before breakfast. Everyone on staff smiles and says hello. There a manager’s reception on Tuesday night. This is my seventh visit in as many years and I’ve never had a problem. The establishment is predictably consistent in meeting or exceeding expectations.
May 16, 2015
Rated 4.0 out of 5.0 by Albany native Being renovated
I have stayed at this property many times and am very pleased with it. The staff is particularly well-trained, even the housekeeping crew, and very professional in their interactions with guests.
For my recent stay, I was surprised to learn on arrival that the entire property is under renovation. This was not disclosed during the booking process. Given that the rates had recently been raised by about $25 per night (possibly a seasonal increase), I thought this was unjustified because of the inconvenience. While rooms under construction were segregated from rooms in use on a given floor, one still had to walk by/through construction areas. The rear entrance to the building was blocked off, necessitating longer walks around the building to access some parts of the parking lot. I was there on a weekend, when no loud construction took place, but signs indicated there is some noise during the week.
Eventually the property will look amazing, with added features and completely renovated rooms..
May 14, 2015