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Rated 4.6 out of 5 by 169 reviewers.
Rated 5.0 out of 5.0 by excellent hotel overall It was an experience you'll find in 5 star hotels though a bit too pricey for travellers that only spent a couple of nights on the way to their final destination. August 28, 2014
Rated 5.0 out of 5.0 by Always smiling! This is our normal getaway hotel for those 1 night stands! The employees are always smiling and very helpful. Just far enough from the freeway and fast food to have a quiet, restful sleep. August 27, 2014
Rated 1.0 out of 5.0 by Go across the Street~ The staff make this hotel not worth staying here! Becasuse I travel for business I had to travel to Albany after catching a red eye from Philly. My flight got in to PDX at 6am and I was assured I'd have a room upon checking in. I called the night before, "no problems, that's why we make the reservaitons." Called the night I got on the plane in Philly, 'no problem there will be a bed ready for you." Sure enought I arrive, at 730am, exhausted and no room available. Not only , no room but no , "I'm so sorry, please let me take your bags, or could we offer you a cup of coffee.' NOTHING! For two hours I'm fuming. I needed to sleep so I could have a meeting that afternoon. NO ONE CARED. The best I got was "Well,um, we had 8 rooms over the night, but it's summer and, um, we are on a freeway, you know." My jaw dropped. It was all I could do to contain myself. As I'm in the business of customer service and people pay me to ensure such idiotic things never happen in their business, I found myself dumbfounded and literally beside myself. Two and a half hours later I was given a key to a room that smelled like rotten carpet. I was too exhausted to care. I unpacked and went to sleep trying to be refreshed for my meeting. I will never stay there again, and I would STRONGLY RECOMMEND anyone who cares about being treated well, DO NOT EITHER! August 20, 2014
Rated 4.0 out of 5.0 by One of the better inns I prefer to use this brand when possible so I expected much and was not disappointed. A great Inn in an average town. Good exit for future stays. August 20, 2014
Rated 5.0 out of 5.0 by good overall experience easy on and off the freeway comfortable bed and the other amenities were a welcome. only drawback was a lack of hot food for breakfast. August 20, 2014
Rated 5.0 out of 5.0 by Albany Visit, Good Place to Stay Holiday Inn Express hotels have impressed me in my travels recently. Staff are friendly, rooms are nice and special requests have always been honored. I require quiet and a restful, uninterrupted sleep. If my requests were not known at check-in, the staff went out of their way to make sure I had what I needed. This is important and has not always been the case with other hotels. August 18, 2014
Rated 1.0 out of 5.0 by Very Inconsiderate Staff I booked a reservation for business at this hotel. Flying in the day of arrival on a red eye from Philly. I called the hotel three different times to ensure a room would be ready for me upon my arrival time (7am). I was assured there would be a room. Not only was there not a room available I was told "We had a few rooms, but, it's summer. And we're off of I 5. We had a few walk ins. What did you expect we would do? Hold a room? Really?" I was so infuriated. No 'we're really sorry' or how can we make it up to you. Just "No, your room isn't ready. The standard check time is 2pm..." Rude. Discourteous, inconsiderate! Do not expect anyone to HELP you at this hotel. They WILL NOT! August 12, 2014
Rated 5.0 out of 5.0 by Home away from home Friendly and accommodating staff, clean comfy rooms, good food and best of all, a great nights rest . August 8, 2014
Rated 5.0 out of 5.0 by great serice I enjoyed staying at this location due to proximity and that front desk were very helpful and professional. Accordingly the quality fo bed and services was acceptable to good. August 8, 2014
Rated 5.0 out of 5.0 by great place to stay Clean rooms.. nice breakfast...quiet area.. right off I-5.. recommended for the weary traveller August 8, 2014
Rated 5.0 out of 5.0 by The best mattresses to sleep on. I highly recommend the Holiday Inn Express, I am a retired tour director, and most of my stays at the Holiday Inn has been excellent. August 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and gluten-free breakfast items It was a very enjoyable stay and what made it even better was that at the complimentary breakfast individually wrapped gluten-free bagels were offered. My daughter has Celiac disease and normally does not eat breakfast at hotels, so this was a wonderful and pleasant surprise for us. It was also greatly appreciated. August 6, 2014
Rated 5.0 out of 5.0 by Comfortable and quiet This was a great hotel! So clean and comfortable. The room was nicely appointed, the sample toiletries were a very nice brand, the bed was fresh with white sheets on top of and below the blanket, and the breakfast had just about everything you could hope for. If I am in Albany again, I will absolutely stay here. August 6, 2014
Rated 5.0 out of 5.0 by Nice Place Looked like the nicest place in town, and it seamed to be. The only thing was the way that I was asked to get out of a picture. I was waiting outside for my ride to pick me up and I was asked to go inside so that I wouldn't be in the picture that they were taking of the hotel. It may have been the way that it sounded to me, but I thought that the wording to me could have been more professional. Other wise very nice place to stay and will stay again if ever back in Albany. August 3, 2014
Rated 5.0 out of 5.0 by Good solid Holiday Inn I travel all the time for my job. My company uses IHG and therefore I use on my personal travel with kids. It is nice to know a standard, to expect....and receive such consistently. Thank again ! August 2, 2014
Rated 4.0 out of 5.0 by Just the bench mark of a holiday Inn express I've been in Holiday Inn in all kinds of places. This is just a typical holiday inn express. Close to I-5 and very convenient. I was warmly welcomed and introduced everything. Room is clean and good enough, but nothing fancy. The only thing is the bed is too soft to me. But it is a common thing for all hotels. Enjoyed the stay. Would like to recommend. July 31, 2014
Rated 4.0 out of 5.0 by Nice ammenities, beds could be a bit better We really like this location of HIE. The pool with spa and sauna are nice. The breakfast selection offers some gluten free options that are welcome and the staff is really focused on service. One area for improvement would be the beds. Woke up ~3 AM with soreness in my back. Otherwise this is a fine place to stay, although it is not clear to me why this location tends to be a bit pricier than other HIE I've stayed at in OR, WA and CA. July 31, 2014
Rated 4.0 out of 5.0 by Friendly staff, but avoid morning workouts Overall the stay was as expected for a HIE though the staff were very friendly and helpful. A word to the wise, if you use the workout room first thing in the morning the pool chemicals are pretty caustic, I'd take your workout outside. July 21, 2014
Rated 3.0 out of 5.0 by Noisy neighbors but great facility Room was noisy, received no rest. Everything else was great. July 17, 2014
Rated 5.0 out of 5.0 by Great for families We have 4 kids and the room held all 6 of us comfortably. The pool was clean and fun for the kids. The breakfast was one of the best continental breakfasts at a hotel we have ever seen! The kids loved the pancake maker! My only reservation was that the suite only had 1 room. Most of the time a suite will have a separate bedroom but this had 2 queens and a sofa bed in 1 room. We would definitely stay here again if we are in the area. July 15, 2014
Rated 5.0 out of 5.0 by Best hotel to stay on our way to Sacramento My family has stayed at this hotel for the last six and half years and it is the best stay as a half way to our home in Sacramento. We always get the Queen Suite either room 220 or 320. The only mention this time is that the pull-out couch was in need of repair and I meant to let the front desk know this detail. My son had a great sleep anyway as he just slept on the couch rather than pulling it out. Bravo for always providing us a great stay and we will back later this month on our way back to Vancouver. July 7, 2014
Rated 5.0 out of 5.0 by Friendly staff and good location to fair grounds I recently stayed at the Holiday Inn Express for a dog show in Albany Oregon. The staff was always very friendly and they went out of their way to welcome the four legged guest right down to doggy bones at the front counter. I needed some extra help getting to my room with managing my pup and one of the staff from the front desk eagerly offered to help me...which probably saved me about an hour in trips back and forth to car and a lot of grief! :) I did discover that my room was above the main laundry room which could get noisy during the day. Luckily I wasn't in the room often during the day (except for when I was trying to catch up on emails from work). I was not able to figure out the internet connections and decided to just use my own private (and probably more secure) personal internet access. The breakfast food is mediocre - however, I was happy to have it. I would stay here again should I ever need to be in Albany overnight. June 16, 2014
Rated 4.0 out of 5.0 by Location, Nice Property, easy on/off I-5 I always stay here on my Oregon trips. The property is well maintained, has a nice pool/spa area, and an easy off, and somewhat easy on to I-5 SB. Rooms are good sized. June 14, 2014
Rated 5.0 out of 5.0 by Fine place to overnight near freeway Clean rooms and friendly staff make for a dependable place to stay overnight. The two-room suite offers a bedroom well insulated from outside noises for a quiet night's sleep. The neighborhood is kinda blah next to the freeway and a small municipal airport. There is a nice park for dog walking (Timber Linn city park) about a block and a half to the south. June 13, 2014
Rated 5.0 out of 5.0 My business trip to Corvallis Or. This hotel has a great location. Just off I 5. Great staff and service. I would recommend this hotel for you. June 10, 2014
Rated 5.0 out of 5.0 by Overall expeience We stayed at two other hotels during our recent vacation -- both of comparable price. This Holiday Inn Express was the best of the 3 hotels. The bed was the most comfortable and the breakfast had a wide variety and was very well stocked and clean. The only small issue we had was connecting to the Wi-Fi. We were having trouble connecting, and when we contacted the front desk clerk, she said she could come to our room or we could bring the laptop downstairs. We took the laptop downstairs and she was able to get us connected. She was very helpful and friendly. I would highly recommend this hotel. June 3, 2014
Rated 5.0 out of 5.0 by Our Favorite We've stopped in various Holiday Inn Express, several Motel 6 and one Holiday Inn up and down I-5 between Seattle and San Francisco over the past 10 years, six to eight times a year (and 11 times in 2013.). Albany is far and away our favorite. May 30, 2014
Rated 5.0 out of 5.0 by Clean and comfy Very comfortable stay. Comfortable chairs to sit in and very nice staff. Would stay again. Need to provide water to priority club members. May 29, 2014
Rated 5.0 out of 5.0 by Great hotel! Great, clean hotel. The staff was super friendly and I had no problems with my room or the amenities. I could have stayed at a hotel similar for less, but I absolutely love the quality of customer service at HI Albany and will be staying there again if I need to! Great experience! May 27, 2014
Rated 4.0 out of 5.0 by Over priced hotel Very clean and modern hotel. Over priced for a Holida Inn May 24, 2014
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