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Rated 4.5 out of 5 by 137 reviewers.
Rated 4.0 out of 5.0 by Clean Well maintained property with friendly, attentive staff. Comfy beds with an assortment of pillow types. Room carpet needed cleaning and had to ask for an extra set of towels twice. Breakfast items plentiful and they didn't slam the doors at the end of the posted time, but allowed guests to pick up things as they were cleaning and closing down. The warm cookies in the evening, and the fresh apples and bananas were always a welcome touch. February 27, 2014
Rated 5.0 out of 5.0 by Very clean, great service, a little pricey Rooms are very clean, spacious and attractive. Nice staff. Well-equipped business center. Plentiful, convenient parking. It was a bit pricey, especially if you include the $20 per night pet fee, but we don't regret the stay on that basis. You can walk to the Event Center if your stay involves an activity there. If a comfortable pillow is important, take your own, though the staff tried to find some that would be better for us. February 27, 2014
Rated 5.0 out of 5.0 by Our Stay we came in late one room left it was a huge room. we slept great very clean breakfast was good February 26, 2014
Rated 4.0 out of 5.0 by An outpost on a stormy night I ended up at the hotel where my car had been parked for several days after being stranded in Portland by an ice and snow storm. After an extra long and delayed Amtrak ride I finally got to the hotel where I ran into the most gracious desk clerk. Snow and ice covered streets prevented me from going anywhere but he offered my menus on a local Chinese restaurant that delivered! The next morning (he was there again) he offered me a shovel to dig my car out and checked to see that I was ok doing so. Perhaps my age (81) had him concerned. I was so grateful for his help and also saw him dig out another car that belonged to another hotel guest. Excellent service and I consider myself lucky. February 24, 2014
Rated 4.0 out of 5.0 by Bad TV There are no pay for view movies. Much worse is the absence of a TV guide or a channel that shows a schedule of programing. There are three HBO channels. There is an HBO leaflet that tells when programs are scheduled on one of these channels. The others just run and you must be lucky enough to catch the beginning of a movie or program. I never was able to watch a program from beginning to end. It was catch as catch can. Schedules on Pacific ST are different from elsewhere so guessing did not work. It seems ridiculous to have about 30 channels but no schedule. February 22, 2014
Rated 5.0 out of 5.0 by exceptioally helpful staff the staff started by helping me park my car after I came from the freeway in snowstorm. Made me warm and comfortable.Made sure I had some food and dry clothes.and continued their care throughout my stay February 14, 2014
Rated 5.0 out of 5.0 by Great breakfast buffet We needed to be close to the fair grounds so this was good also close to I-5 and shopping..It was a little pricie. It would be great if you could offer some discounts to ppl using the lane county fair grounds. would likly be good add. for you February 9, 2014
Rated 5.0 out of 5.0 by Friendly The front desk girl was very good at her job and very friendly. February 5, 2014
Rated 4.0 out of 5.0 by Excellent and comforting place to work. Office environment is excellent especially when extra hours of work is needed to complete some reports. February 2, 2014
Rated 5.0 out of 5.0 by Great place to stay Very clean, very comfortable. Great front desk staff. Will stay there again. February 1, 2014
Rated 5.0 out of 5.0 by Great Stay Loved my recent stay very relaxing. I enjoyed the jacuzzi and the sauna while in Albany it makes me look's @ Holiday Inn Express differently. I see them now on the freeway and think "Hey that's where I stayed and relaxed the last time I was away from home. January 25, 2014
Rated 5.0 out of 5.0 by Family friendly OK, by family friendly, I do not mean kids running up and down the hall at all hours. I actually didn't see any families there except mine. But, their were toys provided for pool use, free board games to borrow from the front desk. The suite I was given had room for me and both my boys to each have our own bed. All in all, this location helped make this a great trip for me and my boys. January 24, 2014
Rated 5.0 out of 5.0 by nice and clean everything was nice and comfy, do we not get the rewards bags anymore that had water and such in it and recognized as rewards member?? January 23, 2014
Rated 1.0 out of 5.0 by ONE OF OUR FAVOURITES The Albany HIE has become one of our favourites. We always stay there on our way South from Canada January 16, 2014
Rated 5.0 out of 5.0 by Great beds, and wonderful staff HIE rooms are comfortable, and the staff is always helpful and friendly. We stay at HIE almost exclusively because the hotels are dog friendly, and when we travel via car, our dog travels with us. January 12, 2014
Rated 4.0 out of 5.0 by great beds I highly recommend this hotel for their beds and their continental breakfast. January 11, 2014
Rated 5.0 out of 5.0 by Our Favorite Holiday Inn Express This has been our favorite from the first time we and our little dog stayed here. We've stayed in three others and this is the best. We're looking forward to staying here in June. If there's a HIE in Cape Coral, FL we plan to stay there in late March. Thanks, Hannah, Greg and Lesley. Val January 8, 2014
Rated 5.0 out of 5.0 by Overall Stay My stay was made comfortable by the friendly and professional staff--from the front desk to the worker in the dining room where breakfast was served. Whenever I asked a question, it was answered. January 7, 2014
Rated 5.0 out of 5.0 by welcoming and comfortable atmosphere our stay was comfortable, relaxing and what we expected. We were not disappointed in the way we were welcomed and greeted.. the room was great, the staff pleasant and approachable We left having enjoyed a good nights rest and good breakfast . Thank you. We'll come again. January 5, 2014
Rated 5.0 out of 5.0 by Great Service The staff was very friendly and helpful. The pool and steam room area were clean and nice. Would stay here again because it is right off I-5 and not a lot of traffic noise. Also the restaurant that is located in the same lot has great food and a friendly staff as well. January 2, 2014
Rated 5.0 out of 5.0 by The Greatest Best we've stayed in during multiple trips down I5 between Puget Sound and Oakland Bay area. December 6, 2013
Rated 5.0 out of 5.0 by Great Room The room was spacious. The bedding seemed brand new and was very comfortable. The temperature control was easy to adjust. We had a window that opened for fresh air. The staff was helpful and the breakfast was good. We stayed 3 nights. December 3, 2013
Rated 5.0 out of 5.0 by Nice! Great comfortable place. Like new, very clean. I will definitely be back! December 3, 2013
Rated 5.0 out of 5.0 by Sounds While my stay was was very comfortable I did not care for going to sleep with dogs barking & waking up with dogs barking. If animals are aloud to stay they should all be put on the same floor away from visitors who have no pets. I love dogs but not while I'm paying over hundred dollars to get some rest. Everything else was wonderful. December 3, 2013
Rated 5.0 out of 5.0 by Fantastic Service! My stay with the Holiday Inn Express in Albany, Oregon was superb. Excellent service, clean and tidy room, and convenient location. Highly recommend this hotel! November 30, 2013
Rated 5.0 out of 5.0 by What a relief! After a long day on the road this was an excellent and welcome escape. All the staff smiled and went out of their way to be helpful. The INDOOR heated pool, sauna and spa were clean and did wonders to ease the end of the day aches and pains. The rooms were very clean. The beds very comfortable and what I liked best were the warm blankets. So many hotels - even Holiday Inn Expresses - skimp on the blankets and I end up cold. Not here. Breakfast was good. We enjoyed our stay very much and highly recommend this hotel! November 29, 2013
Rated 5.0 out of 5.0 by Great Stay! Amazing service by the great staff at HI Express Albany Oregon. The staff went above and beyond to insure we had a great stay. We'll be back! Thank You. November 27, 2013
Rated 5.0 out of 5.0 by Best Hotel This hotel was, for us and our dog, the best we've stayed in during our two or three trips a year between Bremerton WA and Alamo CA. November 26, 2013
Rated 5.0 out of 5.0 by Nice place to stay Very nice bed, and dog friendly, very well job of up keep to the property. November 21, 2013
Rated 5.0 out of 5.0 by clean, quiet, comfortable We would definitely choose to stay here again. The staff was helpful and personable, the room was clean and comfortable, the bed and bedding were great, and the bathroom was spotless. November 18, 2013
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