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Rated 4.2 out of 5 by 177 reviewers.
Rated 5.0 out of 5.0 by Arriving at final destination from the Midwest Arriving at the HI was the final leg from our driving trip from the midwest. We arrived and our condo was not ready so we chose this HI to stay until our condo was ready. Weary from the long drive we found it most relaxing. Interestingly enough there was someone upstairs rolling something on the floor at 0200 qnd again at 0430 but what can you do not sue what the people upstairs were thinking. We were so tired that we did fall back to sleep. Our breakfast was most leasurely and wished we didnt need to check out at 1100. front dest very efficient but didn't acknowledge us as priority guests. We were so tired that we really didn't care much.Beds very comfortable and towels fluffy. All in all it was a great visit! Thanx much. January 22, 2015
Rated 4.0 out of 5.0 by clean place Needs bigger bathrooms in suits stayed in one in Amarillo TX. Bathrooms where 5times bigger really nice January 21, 2015
Rated 4.0 out of 5.0 by For a holiday withing a holiday An excellent stop when on the road, and, if during the balloon festival, the best stop for sure. Clean, safe and an attentive staff makes your stay complete. January 20, 2015
Rated 2.0 out of 5.0 by Shaking room Room was on the second floor and whatever was in the room below shook/vibrated all night long. It was so bad that the lamp on the beside table was rocking. Not a very restful night. January 8, 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service! My husband and I LOVED our stay at the Holiday Inn express. The staff was always pleasant and helpful. Check-in and out was a snap. We were actually wishing we could stay longer to enjoy the pool and sleep one more night in the amazing beds. I have never said that before about any hotel stay. We WILL return!!! January 5, 2015
Rated 5.0 out of 5.0 by Overall great and comfortable stay Staff was very pleasant, close to the casino, and the price wasn't bad. The breakfast could use a little more variety but it tasted good. Thanks for a great stay! January 1, 2015
Rated 5.0 out of 5.0 by Great place to stay. Would do so again in future We stayed here to be close to our daughter whom we were visiting for about a week. This hotel excels in nearly all categories for value, comfort, amenities, ease of access for traveling around ABQ and environs, friendly and helpful staff, cleanliness and upkeep of guest areas and inside and outside physical facility. Extremely comfortable mattresses and pillows!! Good breakfast with variety of hot and cold foods offered, and reasonable hours offered. Just a couple areas where I would offer comments for improvement: the tub/shower needs more grab bars and a gritty surface on the bottom for safety -- for all guests, not just older guests like us. We brought our own tub mat and used it while there for stability, but definitely one or two more grab bars would be helpful. One other comment, being on the third floor, our room was situated so we could see the mountains -- that was lovely, spectacular! However, at night, the tall large lights for the parking area were bright and shown into our room, and it would have been helpful to have drapes that could be closed so the room could be darkened. We did appreciate that the window could be opened to let in fresh air. The temp in the room was comfortably cool, as we like it that way. And best of all, there was no smell of laundry detergent or fabric softener on the bedding and no smell of disinfectant or air freshener or anything in the room itself. Both of these things were greatly appreciated d/t allergies. The pancake maker was broken and out of service for our entire stay, but there were plenty of other choices for breakfast, so this was no problem for us. We did appreciate having a microwave and small fridge in the room as well. Overall, a great comfortable and very pleasant stay. Thank you to all your staff! December 25, 2014
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