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Rated 4.2 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by staff Nice, friendly and caring staff answered all my questions. I did think the breakfast was not enough for the amount of folks that stayed the night there I had to wait about 15 minutes for sausage becasue they ran out the next day fruit was not enough. September 4, 2014
Rated 5.0 out of 5.0 by Very friendly staff Everyone was so friendly and helpful. Rooms were clean and comfortable. Will definately stay here again. Staff was able to direct us to eating places close by. September 2, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service Overall an excellent night's stay. Friendly staff, clean rooms and nice facilities. September 2, 2014
Rated 5.0 out of 5.0 by Family Wedding in Albq! This holiday inn is small, but charming and centrally located, so easy to find. Lobby was contemporary decorated and very comfortable; it served as our meeting area for all 3 families to meet over our 3 day weekend that included a wedding. We each had the 2bedroom suite which were all clean and comfortable. All staff from housekeeping to guest services were all friendly & helpful to us all. Coffee was availble all day and they had a nice water decanter with lemon slices. My only suggestion is to improve the irons and definetly improve the breakfast selections (but its holiday inn, so the mediocore breakfast is the same at all HI's). Other than those minor suggestions, I would say this was a very nice stay for us. Thank you! August 29, 2014
Rated 4.0 out of 5.0 Nice hotel, friendly staff This hotel is very convenient to the north Albuquerque area. The room was comfy, but close to the elevator, so it did get quite noisy at times. If traveling with a family, request a room away from the elevator. The breakfast was tasty with a variety of hot foods and fruit. I will definitely stay at this property again in the future. August 27, 2014
Rated 5.0 out of 5.0 by AWESOME PLACE AND CONVENIENT Our only concern is that the breakfast choice didn't include a gluten free bagel or toast. When we stayed there a month ago they had Udis Gluten free bagels this visit they did not and when I inquired the nice lady didn't know what I was asking about. Which is understandable because a lot of people don't understand Gluten free. It is just really nice to keep them on hand for the minority. August 21, 2014
Rated 4.0 out of 5.0 by Excellent Staff The staff at the hotel were well chosen. They accomodated our early arrival, provided water bottles when we were going out into the heat for the day, and provided extra towels brought to our room when we requested this. Everyone was pleasant and greeted us in a friendly way. With a group of five it was very nice to have a healthy breakfast we could enjoy in the morning. Thank you for your great service. August 20, 2014
Rated 3.0 out of 5.0 by OK in Albuquerque The room was fine, staff pleasant, but the pool really, really needs to be cleaned. Looked like a film floating on the surface. No way I was going in there. Good thing my daughter was not with me as she would have been extra disappointed by not being able to go into the pool due to lack of it being clean. If the pool issue was not there, then the hotel would be a good stop. August 20, 2014
Rated 4.0 out of 5.0 by Nice place to stay Was pretty much as expected for a Holiday Inn Express... good and reliable. August 18, 2014
Rated 5.0 out of 5.0 by ABQ MOM Been a member along time with HI, and they only keep getting better! August 17, 2014
Rated 3.0 out of 5.0 by Have seen better HI Express Hotels This hotel is in need of an update! The staff was very nice, but the room and especially the bathrooms leave a little something to be desired. There are much nicer hotels in the ABQ area! August 14, 2014
Rated 5.0 out of 5.0 by Nice hotel small bathroom We recently stayed at this Holiday Inn Express. I have stayed in other Holiday Inn Expresses as well. My only complaint was that the bathroom is WAY too small. When you open the door it nearly hit the toilet. You had to kind of wedge in the door to get in there. The counter space at the sink was also too small also. Everything else was adequate and the staff was very helpful and friendly. I currently have a reservation for a Holiday Inn Express in Pennsylvania where we have stayed before. Bathroom is no problem there. August 13, 2014
Rated 4.0 out of 5.0 by Nice bed, but very cramped bathroom. The size of the room was great, but the bathroom was very cramped. The door barely clears the toilet, and bumps into the shower curtain rod. Somebody didn't plan the overall footprint very well. August 12, 2014
Rated 5.0 out of 5.0 by nice hotel nice staff a great hotel at a great value.we will stay at this hotel when we return in the future. August 10, 2014
Rated 5.0 out of 5.0 by Wonderful service The service was great. The guy at the desk was wonderful, friendly, helpful. August 10, 2014
Rated 5.0 out of 5.0 by Clean property, friendly staff The hotel was very clean with hot shower and comfortable bed and pillows. I have stayed here multiple times for business in different rooms and conditions were always the same (good). Great location. Only con from all stays was the desk chair needed some repair (wobbly) this stay. The breakfast was good, but would like a little variety with the hot food. This is my choice for business travel. August 9, 2014
Rated 5.0 out of 5.0 by excellent service We stayed across a weekend (Friday to Monday AM) and found the staff at all times of the day and evenings to be exceptionally helpful, cheerful, and efficient. The motel's location made it very easy to get around Albuquerque - near the freeway and other major roads. It was quiet, clean, and the pillows are fabulous. August 7, 2014
Rated 5.0 out of 5.0 by Great stay for affordable price Excellent and friendly staff. Great location for concert nearby. Some creaking in the room but not much of a distraction. Room was clean and inviting and comfortable overall. Appreciated breakfast and breakfast staff was especially sweet. Manager was overseeing quality and we appreciated the professionalism. Can recommend highly and would stay again. August 2, 2014
Rated 5.0 out of 5.0 by Overall Excellent The general property inside and out including the room and furniture, was so well maintained that I thought the hotel was brand new when it fact it was 10-12 old. The staff was very helpful and friendly. July 24, 2014
Rated 3.0 out of 5.0 by ABQ Balloon Fsta Pk Very nice staff, caring and attentive - EXCEPT I have to remind them of IHG rewards status on check-in, and thus seldom get promo bag on arrival. In room AC unit developed leak onto rug which I discovered on last day of stay, rm 314. I'd think custodial staff should have noticed it. Coffee is mediocre at best. Breakfast bar keeps misplacing tongs so one has to spear bread, hot toast, etc with HANDS or flimsy plastic utensils - not sanitary!! July 23, 2014
Rated 4.0 out of 5.0 by Good in most categories Although the room was excellent as well as the comfort I feel two things that need attention at this location are; 1 I never got my reward credits posted to my club account after staying two nights. I had to go on line to submit a form for reward credit. I was never asked for my club card even though I offered to give it to the desk clerk who said it wasnt necessary. 2 The breakfast was just okay. I usually like the new pancake machine but at this location the machine was not in service. I stayed at this location twice within two weeks and on both occasions the machine was not in service. July 22, 2014
Rated 4.0 out of 5.0 by Noise The Heat-AC Unit was very loud and woke me in the night. I could hear the rumble of the adjacent room's units as well. Poor night's sleep. July 21, 2014
Rated 4.0 out of 5.0 by Weary Traveller This hotel was relatively clean. However, the carpets were very old and dirty. Whoever designed the bathroom obviously forgot that there would actually be a door to it. The door wouldn't open all the way because it hit the curved shower curtain. It was hard to move around in there. There was a wet area on the carpet that had no explanation. The beds and pillows were comfortable. So, since we were just looking for a place to stay for one night...were a nice compensation for the odd layout of the bathroom. The front desk staff was polite. However, the room cleaning staff stood in the hallway and talked to each other very loudly. We couldn't sleep in as long as we would have liked because of this. July 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed and room. The hotel room was very quiet and the bed was great, very comfortable. Thank you for a very relaxing stay. July 20, 2014
Rated 5.0 out of 5.0 by SPOTLESSLY CLEAN AND ACOMMODATING STAFF This place is TOP shelf! Clean, comfy,, and very friendly staff. I cant believe that I have never stayed here prior to this last visit. The fornt desk girls are fantastic, and so friendly. Our room was so clean, and smelled fresh, not at all stuffy, and "hotel' smelling. We really loved staying here, and the kids LOVED the pancake machine in the morning. This was a great experience. Very happy to report! July 17, 2014
Rated 5.0 out of 5.0 by Business stay Excellent hotel and great staff. The Internet speed could be improved. July 15, 2014
Rated 2.0 out of 5.0 by Sanitation Need improvement to sanitary conditions of rooms. Clean rooms prior to all checkins. This would include cleaning all urine, cooling rooms, pick up broken parts to air conditioner, dust, vacuum, wash down and sanitize all areas of rooms between guests. Desk clerk should allow guess to complete sentences before responding, July 13, 2014
Rated 5.0 out of 5.0 by Great hotel Hotel was convenient, updated and nice. Room was clean and staff was very friendly. Only drawbacks was the room not cooling real well and slow wireless internet. July 13, 2014
Rated 3.0 out of 5.0 by failities are old staff was pleasant but still in training bathroom door would not stay open or closed, needs updating breakfast was generous and good July 11, 2014
Rated 5.0 out of 5.0 by Outstanding service and comfortable rooms. Although our stay was for only one night, we felt safe and comfortable and never heard excessive noise from within the hotel and traffic outside the building. All the staff we encountered were very friendly and very helpful. Check-in was a breeze and making reservations through the internet was not an issue. The pool and exercise facilities were both clean and easily accessible. Best of all was the breakfast provided by the hotel. Numerous selections and the food was great. Overall, this is a great place stay, business or pleasure. July 9, 2014
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