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Rated 4.2 out of 5 by 400 reviewers.
Rated 3.0 out of 5.0 by Old and Outdated rooms; good breakfast and friendly staff Positives: - Breakfast (good choices) - Friendly and helpful staff - Airport shuttle service - Decent Wifi service Negatives: - Old/outdated rooms (not clean), old carpet - Old microwave - Very small and cramped bathroom July 29, 2015
Rated 1.0 out of 5.0 by NEVER AGAIN AT THIS LOCATION! The check in person "Adam" was rude, plus I waited 20 minutes to check in, w/ my reservation. SHORT-STAFFED! The next morning I explained to the manager "Omar", he was WORSE, it was of little concern to him. I asked for my receipt, as I am IHG member and was using points and cash as payment. OMAR MISSTATED, " there is no charge", the fact is I WAS CHARGED! OMAR, the manager never thanked me for the patronage! 4 years of staying at this location, and NEVER AGAIN! POOR EXAMPLE OF CUSTOMER SERVICE, UNKNOWLEDGEABLE, AND ATTITUDE! July 28, 2015
Rated 5.0 out of 5.0 by Great place to stay Staff was very attentive. Hotel was all suite hotel, that was a surprise to me. Loved it. July 28, 2015
Rated 1.0 out of 5.0 by NEVER TO STAY AT THIS LOCATION AGAIN! The check in person "Adam" was rude, plus I waited 20 minutes to check in, w/ my reservation. SHORT-STAFFED! The next morning I explained to the manager "Omar", he was WORSE, it was of little concern to him. I asked for my receipt, as I am IHG member and was using points and cash as payment. OMAR MISSTATED, " there is no charge", the fact is I WAS CHARGED! OMAR, the manager never thanked me for the patronage! 4 years of staying at this location, and NEVER AGAIN! POOR EXAMPLE OF CUSTOMER SERVICE, UNKNOWLEDGEABLE, AND ATTITUDE! July 26, 2015
Rated 3.0 out of 5.0 by Two Day Stay Only two type of rooms are available. More limited options than other hotels for breakfast. July 23, 2015
Rated 5.0 out of 5.0 by Room floor plan We particularly enjoyed the unusual Holiday Inn floor plan of the room we were in whereas the bath and dressing area were at the "southeast" part of the room rather than next to the entry. Not only did it provide a more convienent luggage, dressing, and bath area, but likewise a dedicated and uninterrupted living center that included the desk, seating, and mini "kitchen." With that being said: For future floor plans-- the actual bath/commode room needs to be at least twelve to eighteen inches wider to avoid one having to squeeze into the narrow space between the tub and commode in order to close and open the door. July 21, 2015
Rated 5.0 out of 5.0 by good accommodations by far I will continue to recommend IHG hotels the amenities and convenience of travel July 20, 2015
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