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Rated 4.3 out of 5 by 259 reviewers.
Rated 5.0 out of 5.0 by Great Service, very friendly Spent a week there for the balloon fest, centrally located, easy to commute from but overpriced for that week!!! October 16, 2014
Rated 5.0 out of 5.0 by Great Hotel, Great Staff, GREAT Experience!!! We had a wonderful stay at the Holiday Inn Express!! The staff was so friendly and accommodating!!! The shuttle service was outstanding!! We were in Albuquerque for the balloon fiesta and decided to not rent a car. We were a little nervous about this decision but the hotel shuttle was excellent and got us everywhere we needed to be. Worked perfectly with the Park n' Ride passes for the fiesta!! There were only a couple of things that weren't 100% satisfactory during our stay. 1. The bathroom didn't have a vent in it so it got super hot and steamy in there with 3 people showering each day. 2. There were only smoking rooms available and we weren't able to switch upon check-in. I was pretty disappointed with that since I'm a platinum priority member. It was very smoky on that floor and all of my clothes and luggage smelled like smoke. I don't feel like smoking should even be allowed inside the hotel!! But overall, our stay was fantastic and the staff was AWESOME!! The shuttle service was AMAZING!!!! Breakfast was delicious!!! October 16, 2014
Rated 5.0 out of 5.0 by Excellent bed and desk division! I was able to successfully finish my work in no time without being distracted by the TV. The room was well designed for a week's stay. The kitchen area and desk were set apart from the living and sleeping area perfectly! October 14, 2014
Rated 5.0 out of 5.0 by ABQ Excellent hotel. Great staff; a special thanks to Tanya and Viola. October 9, 2014
Rated 5.0 out of 5.0 by great room and service I was impressed with the staff and the room. The breakfast selection was awesome and I was surprised that the food was actually good. October 6, 2014
Rated 5.0 out of 5.0 by Excellent Experience Everything about my stay was great - this is a clean, comfortable place to stay at an affordable price. I have stayed here several times and will be staying here again next week. The staff is friendly and helpful. I really appreciate that the overall motel is clean - the elevators, lobby, hallways and of course, the room. There is a restaurant within walking distance of the motel and it is located in a convenient area. October 4, 2014
Rated 4.0 out of 5.0 by Great room and location I picked it because it was easy to get to and get to other areas of town not a traffic night mare. October 2, 2014
Rated 5.0 out of 5.0 by We enjoyed our stay You cannot go wrong staying here. We just stayed overnight while passing through Albuquerque, NM. September 22, 2014
Rated 3.0 out of 5.0 by Good place for Albuquerque A good place to stay for the business traveler. A good restaurant in walking distance from the hotel. September 22, 2014
Rated 5.0 out of 5.0 by Albuquerque The staff at this property are very friendly and accommodating. The property is clean and well maintained. Overall very pleased with my stay. September 20, 2014
Rated 5.0 out of 5.0 by Hotel Stay Good vslue for the money and closs to shopping opportunities for my wife. September 19, 2014
Rated 5.0 out of 5.0 by Comfortable with Helpful Staff Because we are older, we were looking for comfort in a new city. We found the comfort we needed at the Holiday Inn Express. We also found a staff that was ready to answer our questions about the city and provide us with the things we needed to navigate the city. We enjoyed our breakfasts and the coffee was very good. We tried to tip the young lady working the breakfast bar, but she would not take a tip. She said that she did her best, not for tips, but because she wanted the guests to enjoy themselves. Overall, it was a very good experience. September 16, 2014
Rated 3.0 out of 5.0 by Clean, nothing special It was clean. Staff was polite but not especially friendly. Sort of a worn out feeling in the hotel, could use a little updating. Only stayed one night so it was ok. September 14, 2014
Rated 4.0 out of 5.0 by Centrally located, good value First stay in Albuquerque, conveniently located in the middle of town. Great views from rooms and services we've come to expect from IHG. September 9, 2014
Rated 5.0 out of 5.0 by great experience room was clean staff are great and very helpful. Food was not so great same thing every morning.Will stay again September 8, 2014
Rated 5.0 out of 5.0 by Book your room here! Can't imagine there's a much better experience to be had in ABQ. The (free) daily breakfast was substantial and high quality. The hotel has a location very convenient to UNM I-40 and I-25. the front desk was really helpful and attentive and all of the rooms are suites! There is no reason why anyone should book other than this hotel. Thank you! September 8, 2014
Rated 5.0 out of 5.0 by Bonito Hotel y Buenos Servicios El hotel esta en una excelente ubicación lo que nos ayudo a disfrutar mejor la ciudad de Albuquerque. Pensamos regresar en nuestra próxima visita a la ciudad. September 8, 2014
Rated 5.0 out of 5.0 by Great Stay The service was great, and the rooms were nice and quiet. The location was close to everything that we wanted to see. September 8, 2014
Rated 5.0 out of 5.0 by Comfortable Nice comfortable hotel with friendly helpful staff. There is an Applebees restaurant just yards away which is very convenient as you do not have to drive. September 5, 2014
Rated 4.0 out of 5.0 by room 203 Room was nice and clean. There was the typical hair in the bathtub. Bath sink drained slowly, but did drain. Otherwise, the stay was very pleasant. Staff was very courteous and helpful. September 4, 2014
Rated 5.0 out of 5.0 by Great breakfast with friendly and comfortable atmosphere Enjoyed our stay here and would use this hotel again. Front desk needs to be friendlier and willing to help but overall it was a pleasant experience. September 4, 2014
Rated 4.0 out of 5.0 by very nice hotel I like hotel - pretty new and clean. I don't like breakfast so much - every day exactly the same food. September 4, 2014
Rated 5.0 out of 5.0 by Expected a clean comfortable room and got it. I enjoyed my stay at the Holiday Inn Express in Albuquerque, NM. The room was clean, comfortable, and spacious enough for me and the others traveling along with me. It would have been nice to enjoy the use of the pool but we arrived too late in the evening. Overall, I would recommend the hotel to others. Its a nice place. It''s what you expect from a Holiday Inn Express. September 1, 2014
Rated 5.0 out of 5.0 by A must stay Excellent stay!! Thanks for being so welcoming..refreshing after a long fly day. Slept like a baby. The front desk staff was really nice and friendly, which is the reason I am adding an extra point to my rating. September 1, 2014
Rated 4.0 out of 5.0 by Friendly Staff The staff at the hotel was some of the most friendly I have had. The hotel needs help as it is well used and looks run-down. The size of the rooms and the room layout was OUTSTANDING, but needs upgrading. The carpet in my room had a 3-4 foot tear/rip/seam coming apart. The wet/coffee bar sink was very slow in empting and I had to have the overhead light fixture replaced as it burned out. The staff while very friendly needs to pay more attention to the maintenance and upkeep of the rooms. Bottom line if I am in the area again I would not stay at this hotel because of the condition of the rooms. August 28, 2014
Rated 5.0 out of 5.0 by Overall great service The staff was extremely awesome as they greeted you and made you feel welcome. They did not rush us through the check-in and check-out process which made our stay more comfortable. Also, the cook at the kitchen was extremely nice as she was there to help us with the breakfast. Very great stay and I will stay there when I am in town. August 27, 2014
Rated 5.0 out of 5.0 by Great place for family stay The rooms are clean and large, the breakfast is delicious and the location in central to lots of eateries and freeway close. August 27, 2014
Rated 4.0 out of 5.0 by Clean and Comfortable Clean rooms, lobby and shared areas. Cost effective and friendly staff. August 25, 2014
Rated 5.0 out of 5.0 by Highest level of prosfessionalism and outstanding quality I've stayed at this Holiday Inn Express many times and have always received the highest level of professionalism by the staff and quality in stay at the facility. August 25, 2014
Rated 5.0 out of 5.0 by Great place Best place and amenities in ABQ! The meeting space is big and the sales manager is as good as it gets. The size of the rooms and location of the facilities are prime as well. I will absolutely be staying here again. August 25, 2014
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