Rated 4.0 out of 5.0 by velie our experience
The rooms are very nice. But, the bathrooms are way to tiny in order to close the bathroom door we had to lift the lid close it and than put it down and in order to open it you do the opposite. Also you didn't have enough handicap 2 bed's in the smoking floor. But, overall we had a great stay.
March 26, 2013
Rated 4.0 out of 5.0 by thetravelingone quick overnight
On our way through Albuquerque we stayed at this property. As a return guest we were familiar with this location. Check in was late and very easy. Breakfast was okay. Not the usual as they didn't have the usual items. Everything considered we will return to the property in the future.
March 22, 2013
Rated 5.0 out of 5.0 by HCABOT Good Exercise Room
Comfortable venue with adequate exercise equipment.
March 17, 2013
Rated 5.0 out of 5.0 by JEDM 519 staycomfortable and nostress
The hotel and all it employeese were the most understanding and frendly,I was in Albuquerque for an appoment at the UNM Cancer Hospital.I was a little scared but relief come,with the at home and frendly atmisphore,that hit me and my sister.I would recomend to any one with the same 1st time cancer app.this is the hotel to stay.I want to thank all the staff for there samiles and all the support,owners,maintance,cleaning staff, kitchen ladyies,genarl manager and last but not least the guys and gails that worked the front desk. My stay there will always be one I will brag about.Thank You All.From 519,&520
March 11, 2013
Rated 5.0 out of 5.0 by juanma Good Service and Comfortable
This hotel has great and friendly service, is very comfortable, immaculate and meets all guest expectations.
March 7, 2013
Rated 5.0 out of 5.0 by mstequila06 GREAT LOCATION
loved the location and the great price. bed was comfortable and the room was spacious. i would stay here again and also recommend to friends or family.
March 4, 2013
Rated 4.0 out of 5.0 by MrBez Good place to stay
1. Room: nice and clean
2. Beds: VERY COMFORTABLE, nice pillows too, plenty of them
3. Bedroom: isolation wall between bed/couch was a nice touch
4. Bath: small, but plenty of hot water, towels. Separate vanity made up for bathroom size
5. Closet nicely located with enough room for two suitcases
6. Wifi good signal and easy to setup
6. TV average number of channels, nice sized, and well located
7. Sitting area: Nice couch with coffee table, plenty of light
8. Business desk, nice large enough to work
9. Kitchen Area: good with expected amenities
10. Noise level: Low noise very little from hallway or next door
11. Breakfast area, a large number of choices for breakfast; staff was very helpful, with plenty of seating
12. Hotel Staff: Very friendly
13. Parking: Plenty of parking in good location with a Walgreen's, restaurants, gas, and easy access to freeway
February 27, 2013
Rated 4.0 out of 5.0 by Ray39 Great service
The woman who was in charge of the breakfast room was fantastic. She greated people like old friends and brightened up the room while also taking great care of the food items.
February 13, 2013
Rated 4.0 out of 5.0 by MeJRnTX Very nice hotel with adequate facilities
Everything was as expected for this type of hotel. Used credit points for reservations. Didn't get assigned to a handicapped accessible room per reservations. Was able to manage without accessible room for the one night. Not sure why reservation wasn't provided as reserved. AC/heating unit was noisy.
January 10, 2013
Rated 5.0 out of 5.0 by Bgee Wonderful place to stay.
Excellent as usual. Very clean and comfortable. I feel very safe staying in this motel. Service is great.
January 6, 2013
Rated 4.0 out of 5.0 by Crisgg22 Very clean!
The room was especially clean and neat. Small amount of highway noise could be heard. Clerk did not remember to give us our priority snack bag.
January 4, 2013
Rated 4.0 out of 5.0 by Mik2287 Clean, Comfy, and Great Breakfast Options
My wife and I stayed here 1 night and found the staff, room, and breakfast options to be above average. Thanks for a great stay! Also, there's an Applebees next door for easy dinner access. =)
January 3, 2013
Rated 5.0 out of 5.0
by rbj711 Staff makes the difference
I absolutely feel at home with your staff! Ronnie, Becky, Tanya, Viola. . . all make me feel safe and at home!
December 22, 2012
Rated 5.0 out of 5.0 by 4Sher Great Place To Stay
I enjoyed everything about this location, nice staff, great room, super breakfast buffet, right along I-40.
December 5, 2012
Rated 3.0 out of 5.0 by perezstudios No Priority Club Recognition
I arrived at the hotel hoping for some of those items that they give to the Priority Club Members and didnt get anything even after showing them my Priority Club Member card.
November 20, 2012
Rated 5.0 out of 5.0 by ClayP Staff was outstanding.
My girlfriend and I had a reservation at a different Holiday Inn in Albuquerque but were tired of driving and still had friends to meet. We stopped at the Midtown and asked if we could change our reservation without a fee. They had it done in less than five minutes! The room was cheaper too. Outstanding customer service. As for the room etc. it was the normal, good value that HIE provides.
November 16, 2012
Rated 1.0 out of 5.0 by Laberta Abq stay
Our original room had dirty pillow cases with other people's curly long hair still on them. The bathroom smelled like urine and later understood why. The toilet doesn't flush and threatens to overflow as the water does not drain.
The staff provided new pillow cases to address the matter but we could not know if sheets had been changed causing uneasiness and unable to relax. When the toilet would not work right, the new staff finally changed our room. I was suppose to ask the manager to restore the points we used to stay as it was a rewards night stay.
November 15, 2012
Rated 4.0 out of 5.0 by Margea Good staff at front desk
This is a good Holiday Inn Express. It is not brand new, but nicely furnished. The bed is not excellent, but good. The sink area is in view of the rest of the room, there is a separate area with microwave, coffee pot, small refrigerator, and a hide-a-bed sofa. The tub/toilet is a small separate room.
Clean, plenty of nice towels. You can walk from entrance across parking lot to an Applebee's restaurant....no driving necessary which is nice.
November 15, 2012
Rated 5.0 out of 5.0 by kareny Great overnight stay
Staff very friendly and helpful. Also efficient. This is a very convenient location for our travel across country-also convenient for dinner.
November 8, 2012
Rated 4.0 out of 5.0 by Griller Stay
Was great and the staff were very helpful with getting me information and directions around town. Thanks to them all.
November 8, 2012
Rated 5.0 out of 5.0 by 26states2012 good choice
1. Rather noticeable smell of natural gas from their laundry room.
2. Front entrance lights were NOT on although it was already dark!
(This not only made it look univiting but present a real safety issue!!!
When questioned, clerk at front desk & maintenance person said they could not turn lights on because they were on a timer. Maybe there should be an overide switch or lights should be put on a photo cell).
November 3, 2012
Rated 4.0 out of 5.0 by klaggs On way to Phoenix
We arrived later in the day - ie around 7 pm. It was nice that there was a restaurant next door ( Appleby's) so we did not have to drive away or order in. The room was excellent - close to the freeway and easy to get underway to Phoenix the next morning. The breakfast was ok- good selection and pancake machine worked quickly. Coffee was cold and most containers were empty. There was no microwave in the kitchen area - so I warmed my coffee up in the room.
Rooms were ok, bed was comfortable but the sheets appeared to be kind of worn out.
Door attendent appeared to be spending too much time outside smoking but was courteous and helpful enough.
October 22, 2012
Rated 5.0 out of 5.0 by MarilynW Our favorite in Albuquerque
This is our favorite place to stay in Albuquerque. Rooms are clean and nice. Staff (especially Tonya who keeps the breakfast coming!) are great.
Thanks for another great stay. And thank you for being part of Priority Club.
October 20, 2012
Rated 2.0 out of 5.0 by csr16 Furnishings lack comfort
Horrible mattresses and furniture. To boot, the room rate was more than double what it normally would run due to Balloon Fest. Even at regular room rate, I will stay somewhere else.
Staff was great, on a positive note.
October 19, 2012
Rated 5.0 out of 5.0 by RBtraveler RBtraveler
The staff was great. We stayed twice while traveling cross-county. Both time the staff assisted us in setting up activities. The Balloon Fiesta was on during on of the visits and the hotel staff arranged for shuttle services to the Fiesta. The rooms were good.
October 19, 2012