Rated 4.3 out of 5 by 352
Rated 5.0 out of 5.0 by twetty Breakfast
The dining room staff is outstanding and the breakfast is good, but this is New Mexico. You need green chile, you need salsa.
May 23, 2015
Rated 5.0 out of 5.0 by luvtogolf Very Nice Hotel
Nice hotel. The check-in greeting was friendly. Room was nice and spacious. The chair ottoman could use cleaning. The top sheet on the bed had a hole in it, which probably should have been seen by room service when making the bed. Unfortunately, the pool was not useable during our stay-disappointing. I will probably being staying here on my return trip home.
May 23, 2015
Rated 4.0 out of 5.0 by vinniec comfortable bed
Overall experience was very nice.
May 22, 2015
Rated 4.0 out of 5.0 by taller just passinr through
cost to much for I used all I just passing through
May 18, 2015
Rated 4.0 out of 5.0 by Gigi "B" heat and air conditioner; staff
air conditioner was noisy, staff friendly and helpful, breakfast host was the best!
May 15, 2015
Rated 4.0 out of 5.0 by Andrew4444 Almost Perfect; Fix the Wi-FI
Excellent room, bed, and breakfast. Cookies in the lobby a great touch as well.
Couch in room stiff and uncomfortable.
Internet slow and basically useless; had to run downstairs to use Business Center to finally get on internet.
Pool was closed for season.
May 8, 2015
Rated 1.0 out of 5.0 by ShiwiBear Once was a great place to stay.
I aways stay here while in Albuquerque. This time I didn't like it. First of all there were ants all over our restroom. We told the manager and she gave us another room. Which was find for awhile. But about 2 am again more ants. Couldn't do much as it was early morning. Also this room had no trash cans. Couple of other things. Back door to enter wasn't working. It's usually a nice place and the only place I stay while here. Hope it's all fixed as I will be there next week!
May 7, 2015
Rated 5.0 out of 5.0 by swilkers Awesome customer service!
I've been traveling frequently, and enjoying staying in different Holiday Inn Express hotels in many different cities. However, I was amazed at the level of customer service provided at the ABQ Midtown location!
It started with landing a super-early check-in when my first meeting was rescheduled and I had lots of time between my flight arrival and work. That same night, I requested some plates, silverware, and napkins to be able to eat in the room, using the kitchenette provided, and they were given to me with a smile and some friendly chat - even though I was totally being "that" guest!
To top it all off, the housekeeping staff found some earrings I left behind, and the front desk staff went through the effort to call me. After some discussion, they were willing to mail them to me - at no charge - and I got them with no problem at home a few days later!
I can't recommend this hotel enough!
May 1, 2015