Rated 4.3 out of 5 by 253
Rated 5.0 out of 5.0 by Emerald1125 Good experience.
The hotel was easy to find and in a good neighborhood;
there was plenty of guest parking but the check-in portico
was only large enough to keep two cars dry in the rain.
Check-in was uneventful and I was pleased that I had the option
to receive points as my rewards member perk, rather than a bottle
of water, which has no value. On the day I checked in there was
a free nacho bar in the evening.
The hotel was quiet even though all six floors were filled
to capacity; perhaps because most of the guests were senior citizens.
The room was spacious and the bed and pillows were comfortable.
The room was equipped with a microwave, refrigerator, wet bar, and
roomy desk with electrical outlets.
The room was slightly dark; there was no ceiling light, there were not
enough lamps for the size of the room, and one table lamp was broken.
The bathroom was well lighted, but did not have a vent fan.
The bathroom was very small.
The alarm clock was old and part of the display was burned out.
I give the breakfast bar a grade of 97%.
There was a dedicated attendant, items were well stocked,
food was fresh and tasty, and there was variety.
Even the automatic pancake maker was filled and working
properly. I deducted 3% because there was no trash can
near the exit, the space was a bit small during peak usage,
and the hot water dispenser was empty.
Every Holiday Inn Express across the country has a problem
keeping the hot water dispenser filled. This is a corporate problem;
IHG needs to provide beefier units that at least have a water level indicator.
October 19, 2014
Rated 5.0 out of 5.0 by tang625 Nice
Location, staff, and services were great. The only thing was the price charged during the Balloon Festival.
October 16, 2014
Rated 5.0 out of 5.0 by tang625 Great Service, very friendly
Spent a week there for the balloon fest, centrally located, easy to commute from but overpriced for that week!!!
October 16, 2014