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Rated 3.9 out of 5 by 213 reviewers.
Rated 3.0 out of 5.0 by Welcoming staff and good sleep in East Albuquerque On a leisure trip driving from western US to Texas we wanted to stay overnight somplace east of Albuquerque so as not to drive through rush hour traffic. The choices on the far east side of town is rather limited, yet I chose HI Express because my past experiences have been good. The staff is very helpful and welcoming. Check-in and out was efficient. Our bed was comfortable and gave us a good night's sleep. The hot breakfast offered plenty of good options. My only complaint was our bathroom door fit too tightly in the door frame and was difficult to close and open (room 126). Plus my pet peeve is the bathroom vent turning on when you turn on the bathroom light. The vent is obnoxiously noisy. Upon check out I notifiied them of my concern and was told a work order would be issued. Overall, the location worked well since it is within walking distance of a couple of restaurants and easy to access from Interstate 40. August 29, 2014
Rated 4.0 out of 5.0 by Leisure Travel Manager was not very friendly, but other staff at the front desk and in the kitchen facility were friendly and helpful. The room was adequately clean, however, the bathroom was very cramped quarters. The sleep quality was marginal, because of the external noises. Overall, the stay was quite reasonable. August 22, 2014
Rated 5.0 out of 5.0 by Great Location - Excellent Accomodations Great Place to Stay! Friendly staff, clean rooms, pet friendly and awesome breakfast! August 22, 2014
Rated 5.0 out of 5.0 by Nice stay I would definitely recommend this to anybody passing through. It is a comfortable hotel and the pool is great, especially when traveling with children. August 22, 2014
Rated 5.0 out of 5.0 Friendly Staff, clean rooms, nice breakfast!!! Like the location, great service! friendly staff, near by restaurants, excellent food! clean rooms. August 20, 2014
Rated 3.0 out of 5.0 by One night stay Hard to locate. Non-smoking room with cigarette burn in carpet beside bed. August 11, 2014
Rated 5.0 out of 5.0 by Great service and room. As always we had a very comfortable experience at HIE. Great room and value for services received. August 6, 2014
Rated 4.0 out of 5.0 by Conveinant It was a pleasant experience. I had no problems. I am travelling with a service dog and I had no problems. August 4, 2014
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