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Rated 4.0 out of 5 by 275 reviewers.
Rated 5.0 out of 5.0 by wonderful night stay wonderful night stay, close to panda express, target, sonic and gas station... :D November 5, 2014
Rated 4.0 out of 5.0 by A good comfortable nightstop on I40 Easy to get to from I40 when travelling through from a night stop. A well appointed courtyard style hotel with ample parking. Comfortable clean rooms, and the usual expected HIE extremely comfortable bed. Nice large flat screen tv. Love the two bottles of drinking water placed in bathroom - thoughtful and useful. Staff recommended Owl Café within walking distance, which was nice not to drive after a day on the road, plus the food was good. All round a very comfortable stay at HIE Albuquerque. November 1, 2014
Rated 2.0 out of 5.0 by Hidden charges, staff don't care When we arrived there was a gentleman checking in, who had a lot of questions, we waited. I walked around the lobby, looked into the "computer" room, there was another staff surfing the internet, we waited. Another guest came in. At that time, the employee behind the desk excused herself from the gentleman, walked around the desk, opened the door to the computer room October 31, 2014
Rated 4.0 out of 5.0 by pet friendly When we travel we often take our dog with us. It is refreshing to be able to take him to a nice facility, which is well maintained. We appreciate that service very much. Our dog, though a large pet, lab, is very well behaved; not allowed on furniture, does not bark, nor do we leave a pet unattended in a room ever. Some hotels have weight restrictions for pets staying at their property. Often they don't consider that the smaller dogs often do more damage and bark more than the larger breeds. That is why the larger breeds are often used as service pets. Thank you for allowing us to use your facility. October 30, 2014
Rated 4.0 out of 5.0 by Good, clean room with good staff. Only problem is the elevator is outside and not very well marked. Only two floors, but was on crutches this trip, so not very convenient. October 29, 2014
Rated 5.0 out of 5.0 by Great staff This is a very convenient facility, close to the Interstate and very clean. The staff allowed us to check-in early after a horrible stay the prior night at a nearby, local establishment. Our room was fresh and clean, the linens and bedding were wonderful, mattress and pillows comfortable and the room bright and with nice furniture. The side entry gate is locked and we felt very safe here. The grounds are well kept, no trash in driveway parking area and it is obvious that there is an attentiveness to keeping the property looking good, comfortable and pride therein. The staff is very friendly, were attentive to our needs and concerned in the sense that we were happy and that all of our needs were met. We enjoyed a hearty breakfast, the scrambled eggs were fresh and there was more than enough to eat, so we felt fulfilled and believe that this was our best option when visiting nearby family members. We would recommend this motel for others and you should have no problems here as this is a well managed and well maintained facilty. October 29, 2014
Rated 5.0 out of 5.0 by Friendly Staff great value and service I would definately come back to this property and higly reccommend this to anyone. October 28, 2014
Rated 3.0 out of 5.0 by what is up with Albq locations? front desk staff did not know what they were doing. mixed up people. could not tell me which member level I was. could hardly speak ENGLISH. October 28, 2014
Rated 5.0 out of 5.0 by Great Customer Service I am on the road a lot for work and this Holiday Inn is by far my favorite of all the hotels. They have excellent customer service and are always going out of their way to make me feel at home. The staff is also very knowledgeable of the surrounding area. Their rooms are always clean, comfortable and very accommodating. October 27, 2014
Rated 5.0 out of 5.0 by Favorite Have stayed here for almost 10 years when I come to town. Always the best, clean and great staff and manager. October 26, 2014
Rated 5.0 out of 5.0 Great hotel! I am a coach of a school team and we chose to stay at this property because of its convenience to schools and restaurants. We have stayed there three times in the past year and the staff is always very welcoming to us upon every visit. We will continue to stay here when traveling to Albuquerque. October 26, 2014
Rated 2.0 out of 5.0 by Not so happy...... Changed my reservation to this site since I was getting in late and needed an airport shuttle. When I called, they told me they had no shuttle (even though I used that filter on the website). Room was a bit dated, had some smell, maybe the old carpet. Breakfast area was small and cramped. Then there were no cartons of milk for cereal. By this time my ride was on site and I decided to move to another property. October 25, 2014
Rated 5.0 out of 5.0 by Great Service and comfort at reasonable price I really enjoyed my stay; very satisfactory and i would definately recommend and revisit October 24, 2014
Rated 4.0 out of 5.0 by Cross Country This property is somewhat dated, as most HIEX hotels have been updated and look very modern, but it's still clean and comfortable. The elevator reeks of cigarette smoke, and the room doors are outside, like a motel, not a hotel. No issues other than that, would stay here again if needed. October 23, 2014
Rated 3.0 out of 5.0 by Moderate hotel with Ok service Hotel was at high end for the neighborhood. Room was outdated and smelled of smoke. Staff and Breakfast were good. October 23, 2014
Rated 4.0 out of 5.0 by Worked out great for family stay We had adjoining rooms for seven of us and a dog. The location was very convenient, close to the highway and grocery stores. Handy to have a fridge, microwave and coffee maker in the room. The breakfast was wonderful with tons of selection which made everyone happy (not always an easy task). The pool is older and could use a makeover, but the water was warm enough and it worked fine for us. My kids swam at least once every day were were there! October 22, 2014
Rated 4.0 out of 5.0 by HIE, Eubank and I40 Great rates using another source. Beds comfy, amenities nice. Would recommend to others. Resturants closeby, as well as Target and other stores. Good price and quality service of staff. October 22, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great services, great varierty for breakfast! Very friendly staff, nice clean rooms, comfortable beds, was able to relax, breakfast was very nice, great variety,,, over all had a great experience, would definitely come back, thank you for the great service!!! October 22, 2014
Rated 5.0 out of 5.0 by Great staff, great breakfast Check in was friendly and speedy. There were at least 3 restaurants within walking distance of the motel, so we did not have to move the car. There was also a gas station right on the corner so we could fill up before hitting the road again. There was a shopping mall on this street also, but I did not check it out. October 21, 2014
Rated 5.0 out of 5.0 by Nice Place Good Close shopping and the interstate. Bath really small and poor lighting.Towels old and need to be replaced October 21, 2014
Rated 4.0 out of 5.0 by Here for Balloon Fiesta Stayed at this Holiday Inn Express expecting it to be updated and modern based upon other locations I stay at frequently. The fact that the rooms are on the exterior was concerning to me for security reasons. The hotel is old and has limited parking in an area that is not the best. Definitely not the standard for Holiday Inn Express locations elsewhere. October 16, 2014
Rated 2.0 out of 5.0 by Not up to Holiday Inn Express standards The room was very small and had an even smaller bathroom. The patio door to the indoor pool area had a curtain would not close completely and allowed views into the bathroom. We ended up placing a suitcase against the curtain to hold it tight. There was about an 1/8" gap beside the entry door. We were extremely disappointed with this hotel. October 12, 2014
Rated 3.0 out of 5.0 by Unhappy Bathroom had a strong urine odor and property is a Motel not a Hotel. October 11, 2014
Rated 5.0 out of 5.0 by Always great to stay here Sometimes I don't get to use the WiFi or swimming area, but it is always a great place to stay. The staff are friendly, and my partner LOVES the variety of breakfast choices. October 8, 2014
Rated 4.0 out of 5.0 Clean, quiet and easy Check-in to the nice lobby: no problem -- good, efficient staff. Room: grade A. Bed: A . Breakfast: fine. Area around the hotel: convenient but unexciting. October 8, 2014
Rated 4.0 out of 5.0 by Great location I ahve stayed here quite often on my visits to ABQ--and will continue to do so! October 6, 2014
Rated 4.0 out of 5.0 by conveniently located and good qulaity compared to others it is easy to find sub standard hotels and motels in US but Holiday Inn is a good mid priced choice and quite good. October 3, 2014
Rated 4.0 out of 5.0 by Great location The location was easy to find. The staff was very friendly and very knowageable about their hotel and surounding area. September 28, 2014
Rated 5.0 out of 5.0 by Great value and service As always, during my stays at this Holiday Inn Express the service and breakfast bar were excellent. September 27, 2014
Rated 5.0 out of 5.0 by good place to relax comfortable beds quiet rooms excellent choices for breakfast attentive staff great stay September 27, 2014
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