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Rated 3.9 out of 5 by 249 reviewers.
Rated 4.0 out of 5.0 comfortable room Bath to small and back door to patio/pool area was locked requiring one to go around through the lobby. June 28, 2014
Rated 1.0 out of 5.0 by Worst stay ever We had no sleep. Dirty room. No tub, with a shower that required getting in the shower to turn it on walking about 4 steps inside which blasted you with cold water. AC went on and off all night. First you were hot and then cold. Yapping dogs, motorcycles coming and going. Smelled terrible. The front desk just handed us another smelly room deodorized and said there are no other rooms. We finally got up at 3:00 AM and left. The front desk attendant was outside watching two police cars arrest a woman. I did not get a receipt. Were told it would be emailed. It was not, she just emailed us a copy of our reservation. June 28, 2014
Rated 5.0 out of 5.0 by Thank you Due to issues beyond our control we had to keep extending our stay the staff was wonderful and understanding. They made the situation easier since we didn't have to relocate. Thank you I will recommend your hotel to my friends and family. June 27, 2014
Rated 3.0 out of 5.0 by Comfortable facilities Poor service Front desk people unfriendly and not helpful. Blamed me for the fact the key didn't work when it turned out to be the dead batteries in the door. No apology. June 25, 2014
Rated 5.0 out of 5.0 by Great value for the price Not a luxury hotel, but it's a great value for the price. There are cheaper rooms in the area, but I highly recommend the Holiday Inn Express. Everything was clean, quiet and comfortable. Great breakfast! June 21, 2014
Rated 5.0 out of 5.0 by Great Staff We left very early therefore we didn't have breakfast at the hotel. Hotel is in a great location. It is near several good places to eat. The staff went that extra step that matters. They called our room after we got settled to inquire if we needed anything and assured us they were just a phone call away. June 20, 2014
Rated 3.0 out of 5.0 by Thought this was a hotel, instead we got a motel The room was ok, although we did have to change out rooms at arrival as we had thought we had reserved a 1 bedroom suite with a sleeper sofa and instead we got a smaller 1 bedroom without the sofa. Of course we were upcharged for it. The door to the room was external, so we felt unsafe and like we were at a motel. If we wanted a motel, we could've stayed across the street and paid half the price. The breakfast room was very hot and the coffee was mediocre, along with only powder creamer being available. It was an old property and we passed newer ones and had wished we had stayed there instead. June 20, 2014
Rated 4.0 out of 5.0 by Night Holiday Inn Express This was a good choice for a stop over as we were passing through town. My only complaint is that we had four people in our room but only three bath towels. I think the room should be stocked with as many towels as number of people that can sleep in the beds. The breakfast had a lot of choices. The breakfast area was well maintained and clean. June 18, 2014
Rated 4.0 out of 5.0 by Comfortable bed crowded parking lot This is a good hotel for a brief stay. I would go there again but I prefer a hotel with guest room doors that open to a hallway rather than to the outdoors. The window opened to the pool so it was humid. The parking lot was not well lit at night and totally packed. Morning breakfast was fine. Owl Cafe down the block was great for all meals and we went there a couple of times. Highly recommend that. Our room overlooked the indoor pool. There were noisy little kids swimming very early in the morning and older kids swimming late at night. June 18, 2014
Rated 5.0 out of 5.0 by Quality Great place to stay, close to the interstate, great hot breakfast. June 18, 2014
Rated 5.0 out of 5.0 great service the desk staff was very friendly, They helped out as much as they could , would recommed this hotel to all my friends. June 12, 2014
Rated 5.0 out of 5.0 by Cross Country Travel One of the best hotels we stayed in while making a trip from PA to CA June 10, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great location Great place to stay! Fresh baked cookies in the lobby when we arrived! Very nice and clean rooms. We had no problems what so ever. Friendly staff! It was just an awesome experience. This was a stop over for us while traveling to Colorado. I would recommend it to any one. Just an overall wonderful time there. June 6, 2014
Rated 5.0 out of 5.0 by nice place to stay We drive cross country twice a year and have stayed at many hotels. This is one of the nicer places. I like the outer room (door to outside) since we are traveling with a dog. The rooms seem updated, very clean. Checking out quite early, I thought we would have to forego the breakfast but without my asking, the desk staff said to go ahead and get food. June 6, 2014
Rated 4.0 out of 5.0 by Great location. Friendly staff. Convenient location. Right off hwy but quiet enough. Close to restaurants and shopping. Clean rooms. Great value for the money. Free wi-fi. Good breakfast selections. Breakfast room was clean and orderly. Refilled food items regularly. Very friendly staff. I would stay there again. June 5, 2014
Rated 2.0 out of 5.0 by Not What I Expected for the Price. Not a good value for you money. Need lots of renovations. June 5, 2014
Rated 4.0 out of 5.0 by Overall good experience Friendly service. Good amenities and value. I'm a repeat customer. June 3, 2014
Rated 3.0 out of 5.0 by Norton Safe Connect Internet Filter Used The room, breakfast and pool are fine, but the internet service is heavily filtered and installs hidden (insert popular name brand network security software here) software you might not be able to remove yourself. I wish I was informed of this before I stayed there. June 3, 2014
Rated 5.0 out of 5.0 by Family vacation stop-over The Holiday Inn Express at Albuquerque was just what you would expect from any Holiday Inn Express - clean, neat, and no problems. One note for travelers - there is a pool that has room located around it. If your room is nearby you will hear the people using the pool so be sure to request where in the hotel you want to stay. Also, the rooms near the pool on the first floor have sliding glass doors to the pool area but they have been blocked off so you have to go around to the one main door to the pool area. June 1, 2014
Rated 5.0 out of 5.0 by Great property, weak coffee. This is a great property to stay at. If the Holiday Inn chain would get better coffee it would be impossible to find any fault at this or many other HI properties. May 26, 2014
Rated 5.0 out of 5.0 Friendly and Efficient Staff My wife and I stayed at the Albuquerque (I-40 Eubank) Holiday Inn Express while traveling with friends. We found the staff friendly and very helpful; IE they provided directions to a nice eating establishment. The room also had very adequate curtains, they stayed closed and blocked the sunlight! May 25, 2014
Rated 5.0 out of 5.0 by Our favorite Great hotel, enjoy our stays always. Staff always treats us well. Comfy room and breakfast room is great. We love this hotel. May 24, 2014
Rated 2.0 out of 5.0 by Good breakfast Staff was polite, food was tasty, lobby was confortable and clean, steps needed more attention, scraps of paper, cups laying around. May 24, 2014
Rated 5.0 out of 5.0 by Our favorite We always stay at this hotel in albuqurque, great staff and always attentive to our needs. The rooms are comfortable and the breakfast is always fresh and delicious. Highly recommend this hotel. May 23, 2014
Rated 4.0 out of 5.0 by nice property This was the second stay at this property, staff is always friendly. May 21, 2014
Rated 3.0 out of 5.0 by Clean but wouldn't stay again. Our room was clean, however we wouldn't stay here again. I did not like that the rooms are accessed from outside instead of inside. Also, we booked a room with two queen beds, received a confirmation call the day of our arrival, but received a suite room with one king and a pull out sofa. Although our kids can sleep anywhere, the pull out sofa was not comfortable. May 21, 2014
Rated 5.0 out of 5.0 by Graduation Great clean, comfortable hotel. Easy access off of the highway May 20, 2014
Rated 1.0 out of 5.0 Disappointed My experience was very disappointing and I was very surprised. I am generally VERY pleased with my stays at Holiday Inn Express. I understand problems in a room, but the lack of concern from staff is unacceptable. May 17, 2014
Rated 5.0 out of 5.0 by Blissfully quiet The property was very quiet, the staff excellent, and a very pleasant stay. Pillows were plentiful, but left a little to be desired. Target and 4 restaurants within walking distance. May 16, 2014
Rated 4.0 out of 5.0 by Great service and comfortable room Although somewhat dated and lacking some of the more modern amenities the room was very clean and reasonably equipped for comfort. May 12, 2014
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