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Rated 4.7 out of 5 by 379 reviewers.
Rated 5.0 out of 5.0 by great service... Staff is very professional and friendly. Room was clean and veru comfortable. Location is great. October 20, 2014
Rated 5.0 out of 5.0 by Great staff and convenient location This was our second stay at this hotel. We are snowbirds and plan to make this a regular stop. The staff here is so friendly and efficient! It's an easy on and off the interstate and there are lots of great restaurants close by. All in all, it works out very well for us and would highly recommend it. It's also very clean. October 19, 2014
Rated 5.0 out of 5.0 by ABQ Balloon Festival 2014 We really enjoyed our stay. Harris and the Staff were very accommodating to our needs. Very nice place to stay. October 19, 2014
Rated 5.0 out of 5.0 by Excellent stay The room and entire property was very clean and the staff friendly. The only problem at all was the tv remote was a little querky. October 18, 2014
Rated 5.0 out of 5.0 by Pleasant stay This was a girl trip to New Mexico. This location was perfect since we wanted to go to Acoma, Old town and other sites in Albuquerque. This Holiday Inn Express had a perfect location for everything we wanted to see. We enjoyed the breakfast. There was a good variety of choices. October 17, 2014
Rated 5.0 out of 5.0 by Personnel make this place top notch We came for the ballon fiesta-a very busy time that could be a negative for travel. Everything from check in to check out was great, the staff was fantastic, the bed incredibly comfortable, the room sparkling clean. They even accommodated the breakfast time to 4 a.m. for us to have a delicious meal before having to leave for the balloons. We will definitely stay here again! October 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and excellent service. My experience was total satisfaction. The bed was so comfortable and the service was great. I would recommend this hotel to friends and family. October 16, 2014
Rated 5.0 out of 5.0 by Very clean and comfortable, good location Holiday Inn Express has always been a first choice with me for early morning breakfasts. This one with suite accommodations was a notch above. We were also very pleased with the location being close to the interstate and major streets for ease in getting around. We also enjoyed the Indian Pueblo Cultural Center diagonally across the street. It had a wonderful museum, café and gift shop as well as weekend 'Party on the Patio' entertainment. Overall, a great stay! October 14, 2014
Rated 5.0 out of 5.0 by my stay Super i would stay there again , everybody is very friendly , the staff had a can do attitude , very clean October 13, 2014
Rated 4.0 out of 5.0 by Very Nice The room was clean, modern and quiet. The staff was very helpful. We enjoyed our stay. We were in town for the balloon fiesta. It was only a 15 minute drive. We rode in one of the balloons and they landed right near our hotel. The only thing that I didn't like was, we were traveling with our little dogs and there was no grassy area for them to take care of business in. Just rocks and the place where the balloons landed was full of stickers so that didn't work either. October 12, 2014
Rated 5.0 out of 5.0 by just what we needed My mother, sister, and I traveled to ABQ for the Balloon Fiesta. We chose to stay at the Holiday Inn Express for one of our nights in town and were greatly pleased with the facility. I highly recommend this hotel and attending the Balloon Fiesta. Many thanks to the friendly staff at the hotel. The woman who checked us in (sorry I didn't get her name) was very welcoming, friendly, and sincere - an excellent first impression, which is so important. I hope to return to ABQ - so beautiful! I definitely would stay at this hotel on any return trip. October 10, 2014
Rated 5.0 out of 5.0 by First time in Albuquerque and the Balloon Fiesta Just love the hotel and staff! The sales manager did a Q October 9, 2014
Rated 5.0 out of 5.0 by Very Nice Experience The hotel staff was exceptional and the rooms were nice. The only thing I wish is that it was more accessible to things by foot. However, liquor store and nice restaurant right across the street! Would definitely stay here again. October 9, 2014
Rated 5.0 out of 5.0 by Comfortable room and bed Excellent location for travelling to other areas of ALB and to the interstates for touring around. The room was well appointed and comfortable. Staff were efficient and friendly. The only let down was breakfast. The quality and presentation of the food needs improving, as does the choices. Excellent pancakes, though. October 9, 2014
Rated 5.0 out of 5.0 by Good Location, Clean and Comfortable Room I have stayed at this hotel before and I really enjoyed that it was clean and comfortable, so me and my hubby came back to enjoy it again during the Albuquerque Balloon Fest. Recommend highly. October 8, 2014
Rated 4.0 out of 5.0 by review I had a pleasant and comfortable stay at this hotel. October 8, 2014
Rated 4.0 out of 5.0 by Elktrks Room was fine. I had to call the front desk & visit in person due to a guest in the room above me being too noisy...pounding on the floor, slamming something on the floor, & just being disrespectful. I was woke the first night @ 4:56am & then not able to get to sleep the following night until after 11:00pm, due to these disrespectful guests. I tried to change rooms, but was told there were no vacancies. October 8, 2014
Rated 5.0 out of 5.0 by The Place to stay in Albuquerque Great facility and staff. They have everything you need to relax whether on business or pleasure. October 7, 2014
Rated 5.0 out of 5.0 Business Getaway Upon arrival the staff was immediately helpful and actually went beyond what I had expected of them. On our day off a staff member helped us find maps and printed out fun places for us to go and enjoy. The room was much larger and nicer than expected which was a pleasant surprise. The fridge in my room was making some very loud noises so I just unplugged it before i went to bed. The breakfast food did the trick every morning but wasn't anything too fancy or special. The indoor pool was exactly what the doctor ordered after a long work day. Overall, I had a very positive experience. October 7, 2014
Rated 4.0 out of 5.0 by Very nice hotel at a great location. Overall room was very nice and clean. Bed and pillows were quite comfortable, as was the temperature in the room. Bathroom was clean and well lit. Towels were a bit small and not the softest, but that's really the case at a lot of hotels. Also, pets are allowed here, so kudos there. Free continental breakfast was about average, maybe even slightly below average, since there seemed an overall smaller selection of choices comparable to similar hotels. Fruit selection was disappointing. The staff, however, was not - VERY welcoming and friendly, both day and evening staff. Kind, helpful and attentive. This hotel hires well. Overall 3-night, 4-day stay was quite positive. Hotel located in great location; right off the highway, and very close to old-town, botanical gardens, aquarium, other places to see. Would very much recommend. October 5, 2014
Rated 5.0 out of 5.0 by Great Choice in Albuquerque The hotel was definitely quality and I would stay here again. The staff went out of their way to be friendly. Really impressed with everyone, it was like a contest to see who could be the nicest! And they all won! October 4, 2014
Rated 5.0 out of 5.0 by Good comfortable stay Moved from California to Texas with Albuquerque as one of our stops. Chose the HIEX Old Town for the good value and pet friendly stay. Overall enjoyed the stay and it was comfortable and my wife and I were able to relax and recharge for our next leg of our move the next day. Staff was very courteous. Breakfast was okay, but can't complain. Overall, would recommend this hotel when stopping in Albuquerque. October 4, 2014
Rated 5.0 out of 5.0 by Easy registration Had problems getting a Hampton Inns reservation clerk to understand why I couldn't provide my address (traveling). Offered email address. He disconnected me. Such a relief to talk to a Holiday Inn clerk who know exactly what she was doing - without a slew of information asked. October 3, 2014
Rated 4.0 out of 5.0 by Albuquerque I found the hotel to be okay. The breakfast bar was good and offered many different varieties. The coffee was good and offered different flavored creamers. September 30, 2014
Rated 5.0 out of 5.0 by Great place to rest! Slept Well! Nothing Like A Great Night Sleep To Tackle TheRoad The Next Day. September 29, 2014
Rated 4.0 out of 5.0 by Nice place, bad road noise Nicely run place. Convenient location compromised by significant road noise. Other wise a good night. September 29, 2014
Rated 5.0 out of 5.0 by Newer, convient from I-40 and friendly. Our room was clean. There were restaurants nearby but only one was walking distance. All workers were friendly. The breakfast was a nice selection. Complementary newspaper was appreciated. September 27, 2014
Rated 5.0 out of 5.0 by Great, pet-friendly experience! The staff at the front desk recommended a fantastic restaurant across the street and we found the Mexican-Indian blend of food absolutely delicious (blue corn enchiladas and fry bread tacos). Everything in the room was super clean and facilities easily accessible as we were travelling with our small dog. September 27, 2014
Rated 5.0 out of 5.0 by Location The room was clean and comfortable. Staff was friendly and helpful. The location was off of I40 which was the reason we chose this hotel. September 24, 2014
Rated 5.0 out of 5.0 by Service The staff at the Holiday Inn Express Historic Old Town in Albuquerque is great. Every employee in this hotel is incredibly nice and helpful. I'd especially like to acknowledge the housekeeping staff- the rooms are spotless and they do a fantastic job. September 24, 2014
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