Rated 4.5 out of 5 by 97
Rated 4.0 out of 5.0 by JorgeF Great Hotel, Great Staff (except manager)
I always stay at Holiday Inn and look forward to it. The rooms are always clean and the staff is always friendly. I deducted a star on this one because I received a note from the manager to email him my concerns (listed below) and I would receive 1000 points in my rewards account. I sent the email and not only did not receive the points but never heard back from the manager. If you take time to make a promise then you should have time to follow through with it. Other than that, these are the very small issues I had.
1. Slow Internet in my room.
2. Not enough electric plugs near bed for devices.
Overall I enjoyed my stay and would recommend this hotel. Just don't hold your breath if you receive the note.
December 2, 2013
Rated 5.0 out of 5.0 by NMTraveler42 Convenient, quiet, professional
Great stay on the way to the airport in Albuquerque. Very quiet, helpful staff, great property.
Will definitely be staying here again.
November 30, 2013
Rated 5.0 out of 5.0 by DMM13 Convenient and superb service
I asked for a stamp for a postcard and I was invited to take as many as I needed. (AND they would stamp and mail them for me.) I really appreciated that thoughtful gesture. Great experience...will definitely choose Holiday Inn Express when traveling.
November 28, 2013
Rated 5.0 out of 5.0 by JGordon Great service. Looking forward to returning!
My husband & I stayed @ this hotel on our way from Taos to Dallas. We loved it & it will be our regular stop now. The front desk staff is amazing! Rooms are large, clean & quiet. Super place! The airport shuttle certainly is a plus. Delicious breakfast, too.
November 23, 2013
Rated 5.0 out of 5.0 by msmary79 very comfortable, staff is great
will continue staying at their facilities. clean, breakfast is good, overall service was excellent..
November 20, 2013
Rated 5.0 out of 5.0 by mathdoc Nice place near the airport
Spent two nights (Wednesday and Saturday) there on our way into and out of the ABQ are. Great location to the airport and interstate as well as Kirtland AFB Gibson Gate. Would definitely recommend this property.
IHG Platinum Member upgrade to a suite was nice, too.
November 18, 2013
Rated 5.0 out of 5.0 by jeraus Great view
The hotel staff are excellent to the needs of the customer. great breakfast in the morning to start your day.
November 11, 2013
Rated 4.0 out of 5.0 by LadyLinda Albuquerque Vacation
Just ok, Not special for the price. Did not find the staff to be very friendly or helpful.
November 9, 2013