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Rated 4.5 out of 5 by 348 reviewers.
Rated 5.0 out of 5.0 by Clean room /great service I stay at this hotel about 4 to 5 times per year and love staying here. It just fits in with all I do while in Albq. May 18, 2015
Rated 5.0 out of 5.0 by Great Room The impresive customer service in the breakfast area was a plus for this hotel. There was an employee making sure that the selection of food items was available all the time. May 18, 2015
Rated 5.0 out of 5.0 by cigar This location is definitely five Stars. From the exterior to the interior. Personnel, breakfast area, housekeeping, all in the five star arena. Anyone coming to the Albuquerque area needs to and should stay at this location and depart a very happy person. C. Smith May 16, 2015
Rated 1.0 out of 5.0 by staff We had two rooms and upon check in, I asked to move the charges for one room to another persons' cards. I was told it would be "No Problem" but that I would have to hold the room on my card and the charge would be taken off when the other person arrived. I was later told that since I booked the rooms on line, which I didn't , that the charges for both rooms would be put in my card, which didn't happen for three days after checkout and in three seperate charges. When I asked aabout this and explained what I had been told earlier, the young man at the desk was very rude and refused to even try to help. I have no problem with the rates, or the rooms, but was left to feel like I was trying to get something for nothing. When I called in to a manager, she was very sweet and offered to refund a portion of the rooms and explained that I had used the 800 number and to be sure of any rates I had to speak directly to the hotel. So, If you want the truth, don't use the 800 number or the online option. I will never stay at their properties again. May 14, 2015
Rated 4.0 out of 5.0 by Reliable stay in Albuquerque The location of this hotel is very convenient to the airport, downtown May 14, 2015
Rated 4.0 out of 5.0 by Comfortable night, convenient for airport We had a comfortable stay at the hotel, where we are regular visitors when flying in or out of Albuquerque Airport. It is very convenient being able to leave the car here. The staff are very friendly and welcoming and the breakfast is very good. The only drawback was the sound of footsteps overhead - next time we will ask for a room on the top floor. May 13, 2015
Rated 4.0 out of 5.0 by great value This is a great place to stay when visiting Sandia National Labs or Uni. of New Mexico. Nice place to stay for business. May 12, 2015
Rated 3.0 out of 5.0 by Others gave High Ratings.... I stayed here because of the high ratings others gave....somehow I did not experience the same...stained floors, dirty elevator, front desk staff having to be asked twice for seperate maint. needs....just not impressed. May 12, 2015
  • 2015-05-21T14:54:59.621-05:00
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