Rated 4.5 out of 5 by 98
Rated 5.0 out of 5.0 by Jany Great Staff
This is a nice hotel with a friendly staff who have been there a long time and know their jobs. Very close to the airport but no airport noise.
July 29, 2013
Rated 5.0 out of 5.0 by travel56 good choice
We only stayed one night, but it was an affordable choice that offered comfort and security. I would stay at this location again.
July 26, 2013
Rated 5.0 out of 5.0 by JRCFamily Nice vacation
We really enjoyed our stay in ABQ. Everything was great!
July 21, 2013
Rated 5.0 out of 5.0 by Nito806 Great Service!!!
Great service once again. Outstanding service during breakfast employee had a great smile serving guests while making sure nothing was out. Room very clean , hotel well kept all around.
July 18, 2013
Rated 5.0 out of 5.0 by GD1961 Very quiet and comfortable
I stayed here last week on business for 3 nights. Room was very comfortable and quiet. Internet was excellent and I enjoyed the free breakfast. Staff was very friendly and made you feel at home.
July 16, 2013
Rated 5.0 out of 5.0 by XRUN Customer Service at its best
This hotel has some of the best employees! Their customer service skills were top notch and I'm talking about everyone, not just the front desk.
They allow you to park on the property for FREE if flying out of the airport, instead of paying extra for airport parking. Who knew! Plus they are prompt on the shuttle service.
Oh and when you have a blonde moment and forget to turn off the dome light in your car which causes your battery to drain the employees help you make the best of the situation and jump your vehicle.
I will definitely be staying here again!
July 16, 2013
Rated 1.0 out of 5.0 by wisrd Finally got a place to sleep
While this property was fine, it was not my original choice. Even though I had called about my flight delay, when I arrived at the Holiday Inn property where my original reservation was made, my room had been given away due to over booking or so I was told. No arrangements had been made for another room until my arrival. It was after 1 AM when I finally was able to settle in at this property and it was ther last available room. This property was fine; however, the overall experience as Rewards participant was POOR.
July 15, 2013
Rated 4.0 out of 5.0 by djay Great staff
This was a great place for a family to stay. I stayed with my wife and four teenagers in a suite. This room for the price was very satisfactory. The staff made sure I received the best price available when they noticed I was military.
July 7, 2013
Rated 4.0 out of 5.0 by MadaMommy Wonderful
Checked in late because we were traveling home and had a wonderful greeting at the counter. Went to the room and had everything ready for us. Great experience!
July 6, 2013
Rated 5.0 out of 5.0 by Traveler71 Above and beyond
In addition to the consistency of a HIE, many "extras" that were appreciated (even things like water and post cards); convenient location, decent breakfast, fitness center, and more. Will stay there again.
July 2, 2013
Rated 5.0 out of 5.0 by Margaret8 Great Place to stay on the way to Santa Fe
Very comfortable accommodations. All the amenities were available, we were upgraded to a suite, great breakfast with hot food including eggs, not your usual muffins and carbs. TV had all the channels you needed. Convenient location.
June 18, 2013
Rated 5.0 out of 5.0 by momjot62 a super hotel in a great location
My husband and I thought this hotel might be very pricey since it's so close to the Albuquerque airport, but we were pleasantly surprised at the beautiful room we got for a reasonable rate. We often stay at a Holiday Inn Express, and we are almost always very satisfied; this particular hotel was one of the best.
We would definitely recommend this hotel to any traveler.
June 17, 2013
Rated 5.0 out of 5.0 by PL35 Home away from home
A great place to stay. Convenient. Quiet rooms. Doting staff. Easy to get to the rest of the city.
June 8, 2013
Rated 5.0 out of 5.0 by Rivera49 Great Place
We got in early to locate hotel and were amaze that our room was ready befor check in time,front desk lady was so kind and polite.The room w/two queen beds are large,and beds are very confortable,your brealfast is one of the best I have ever seen with a kind breakfast employee going from table to table to see if anyone needed anything.Check out was fast, I'll be looking in the future for another stay.THANK YOU ALL.
June 7, 2013
Rated 3.0 out of 5.0 by upsetparent Treat your guests like they matter!
I have no complaint about the room or breakfast. However, the pool was not available during about half of our stay. I realize there are maintenance issues that occur. However, the mangament gave the impression that they could have cared less about how it affected guests with children, and they didn't bother to inform anyone of that fact at check-in. I would also like to point out that leaving a large object, in this case a new heater for the pool, out in the open where children are playing is not a safe practice. I never got the impression that the staff or managment cared about their guests, this was totally opposite of any other Holiday Inn or Holiday Inn Express that we have stayed at.
June 5, 2013
Rated 5.0 out of 5.0 by DelViento Great
A great hotel, which was very clean, modern and with extremely professional staff. Giovanni was a friendly, helpful and attentive. Additionally, the location was very convenient to the airport and the college.
May 27, 2013
Rated 5.0 out of 5.0 by Roberto24 Great customer service
Everyone there did an outstanding job of taking care all my needs. A special thanks to Angelica and Debra.
May 21, 2013
Rated 5.0 out of 5.0 by Lorijj Great place to stay
We stay her quite often and have only good things to say. This King suite is the nicest room in your hotel. We will treat ourselves to this one again!
May 21, 2013
Rated 5.0 out of 5.0 by Yogababy Amazing service
The staff at this hotel were wonderful! Friendly and beyond helpful. The rooms were clean, beds comfy and the breakfast was so much better than a continental.
May 21, 2013
Rated 5.0 out of 5.0 by Adam1453 Perfect Location and Perfect Staff
I stayed between May 5 and May 10, 2013 for business. The location was very convenient for me. The hotel staff was very professional and friendly. Breakfast bar was wonderful, lots of choices. Hotel room was clean. I would recommend to anyone who come to Albuquerque, NM.
May 18, 2013
Rated 5.0 out of 5.0 by Cigar BOO-YAH !
Always meets my expectations and more whenever I stay at this location. Internally and externally the location is five stars.
May 11, 2013
Rated 5.0 out of 5.0 by FlierMike Best part of a bad situation
We weren't intending to say in Albuquerque, but our flight was diverted and we arrived late in the evening at the airport. We called for a reservation while working out a way back home with the airline. The shuttle promptly picked us up at the airport. Checkin was quick, which was a good thing since technically it was already morning. The next morning we found the breakfast bar to be well stocked including a variety of healthy options beyond the usual carb-fest. The friendliness and helpfulness of the staff are among the best I've experienced at HIE...and I stay with them a fair amount. Having to be diverted on a flight and staying a night in a place you weren't expecting can be trying, and this HIE did everything possible to make our stay as best it could be.
May 5, 2013
Rated 4.0 out of 5.0 by SDJG Super Comfy Beds
Very clean. Good pool, hot tub and workout room. Internet was sporadic and not super fast. GREAT location for airport access!
May 5, 2013
Rated 5.0 out of 5.0 by Travelqueen50 Great place to stay and good location
Great place... no complaints and they have added perks such as:
Shoe/Boot polisher, book shelf with books, postcards etc. Good clean location.
April 30, 2013
Rated 5.0 out of 5.0 by Magician Staff made sure I was welcome
the staff was all team players each had each others backs. That is what made my stay relaxing. Professional friendly and very personal. Everyone from the driver tot he desk and to the maid staff made my stay wonderful. Even the manager took the time to give me a ride to the restaurant when all others were doing something.
I may just come back for the hospitality!
April 28, 2013
Rated 5.0 out of 5.0 by Bobk1176 Excellent
The best HIE I have ever stayed at! Clean, modern and a great staff.
April 28, 2013
Rated 5.0 out of 5.0 by Webfoot Great Experience
On arrival (10:00 PM) I discovered that my reservation was at the HI Express in old town instead of the HI near the Albuquerque airport. That did not work for me as I needed the shuttle to the airport early the next morning.
The lady at the front desk contacted the other Holiday Inn, explained the situation and arranged to cancel the reservation, without cost to me, and since there were no rooms available at the Holiday Inn Albuquerque Airport, put me in a suite for the night!!
April 23, 2013
Rated 3.0 out of 5.0 by IAhawkeye Good location
The hotel is a very short drive from the Albuquerque airport. The staff was very friendly. I thought the room air was very dry which made it difficult for sleeping at night but I guess that is to be expected in New Mexico versus Iowa where my trip originated. One night of sleep was interrupted by a disturbance in the room next to me. My shower tub drain was very slow. Even after showering there was a least an inch to two inches of water in the tub. I would have thought the housekeeper would have noticed it when cleaning the shower. The shower curtain rail was attached too high which made the shower curtain difficult to keep in the tub.
April 14, 2013
Rated 5.0 out of 5.0 by Ljhev Highly Recommend
We had a wonderful stay here when we were visiting Albuquerque.
April 13, 2013
Rated 1.0 out of 5.0 by BigPanda60 Room not cleaned and overnight crime in the parking lot
Upon entering our room at 3 pm in the afternoon, we immediately found hairs on the toilet seat and a soiled feminine hygiene product behind the trash can on the floor.
During the night, two vehicles were broken into by breaking out the side windows in the parking lot. There are no security cameras in the back parking lot.
April 3, 2013