Rated 4.4 out of 5 by 78
Rated 5.0 out of 5.0 by Cynamen Holiday Inn Express Alcoa
Staff was very accomodating. They recommended nearby restaurants and assisted with additional room requests at the last minute.
August 15, 2014
Rated 5.0 out of 5.0 by happy camper21 Great Stay
The room was clean nicely decorated, Beds were comfortable. Staff was great. Breakfast was very good.
August 7, 2014
Rated 5.0 out of 5.0 by cmmrjo Great Staff
The staff was wonderful. The room was clean and comfortable, great stay.
August 6, 2014
Rated 5.0 out of 5.0 by rwanderson Ray at Alcoa
Nice place, comfortable, clean and quite. I can recommend this to everyone.
August 6, 2014
Rated 4.0 out of 5.0 by cindy15 Nice hotel and great breakfast
Three restaurants in walking distance, the rooms were very nice. A very nice breakfast
July 31, 2014
Rated 5.0 out of 5.0 by Rtired USAF Jack Good location and accesability
I really enjoyed my stay at the Holiday Inn Express Alcoa. we worked on the Airbase and needed close proximity to access our job site. cost was easily negotiated to military rate. rooms were comfortable and clean. This Hotel was in a great location to avoid traffic from Alcoa highway, which is very congested and dangerous to negotiate I found that Malls and other business were in great variety and close with my vehicle. food restaurants were close enough to walk if I had not had a vehicle. Overall a very satisfying stay, I would surely return for business or pleasure. the only improvement I would make is to add a complimentary dinner meal as I have gotten at other restaurants.
July 31, 2014
Rated 5.0 out of 5.0 by JPR44 Enjoyable stay
We were not in the rooms very much but they were clean and comfortable. The bathroom was clean and well stocked and they brought us plenty of clean towels. Breakfast selection was good and the kitchen help went out of the way to make sure that we had everything we needed! They worked so hard to keep plenty of food available and the eating area clean!
July 30, 2014
Rated 4.0 out of 5.0 by joelouie35 Nice staff
The staff was very nice and helpful. Our room with double beds was clean and the beds were very good. There was a big crack/gash -about 18 inches - in the wall in the bathroom next to the shower. The breakfast selection was excellent and the fruit was high quality. I used reward points to pay for our stay however my credit card was charged $25 when we checked out. When I asked why I was charged, I was told the charge should have been made to IHG, not to me, and a credit would be issued to my card. I did not demand a receipt that would document the credit because the front desk lady assured me it would be taken care of. It is now a week later and still no credit. I wonder how many people this happens to?
July 29, 2014