Rated 4.4 out of 5 by 141
Rated 1.0 out of 5.0 by Jen4310 Disappointing
My family stayed here on a road trip, and specifically reserved a room with 2 queen beds as there were 4 of us. When we got there, they gave us a room with a king bed and no sofa. Asked the front desk to switch rooms, or provide a cot or something. Front desk staff person was extremely unhelpful, seemed like we were bothering her by interrupting the tv show she was watching. Finally she gave us some extra blankets so my older son could sleep on the floor.
The hotel common areas were fine, but the bathroom seemed old and the shower leaked all over. All in all a bad experience - wouldn't stay here again.
April 15, 2015
Rated 2.0 out of 5.0 by DaleRoss This is NOT a 4.4 Star Hotel
This hotel is not even close to a 4.4 Star Hotel. It is run down, smells like an old hotel. The rooms are outdated. Not a great experience at all.
Why do I have to ASK for upgrades at almost every hotel these days? This is supposed to be automatic. And as I write this review I was not asked if I wanted points or whatever else they give for being an Elite member. So I am doubting I received that.
April 11, 2015
Rated 4.0 out of 5.0 by Terez Convenient location
We have stayed at this hotel several times a year for the past 11 years. This was the first time they were out of cinnamon rolls. I was sad, but still a great place.
April 11, 2015
Rated 5.0 out of 5.0 by adhunt Overnighter
Always enjoy my stay here when visiting in Maryville. Excellent location with ease of access.
April 10, 2015
Rated 5.0 out of 5.0 by aowen99 Great Stay
Great Stay in a good area close to food and gas. the breakfast was great and 1st floor has access to parking from each room. nice detail.
April 8, 2015
Rated 4.0 out of 5.0 by work123456789 good service
Would have liked the breakfast to have been served a little earlier
March 29, 2015
Rated 5.0 out of 5.0 by Hamaridunia Good Location to Stay in Alcoa
This was my first visit to the area. I was pleased with the stay and people at the hotel.
March 26, 2015
Rated 4.0 out of 5.0 by r4fthrs Overnight stay for training
Nice room, but somewhat overpriced. Didn't use any of the amenities so can't comment. TV is a little cumbersome to use as there is no guide (or couldn't find it) for shows so requires flipping through the channels to find something to watch.
March 23, 2015