Rated 4.4 out of 5 by 219
Rated 1.0 out of 5.0 by Juneau-san Frequently stay here
I stay here every other see for business. This hotel is ready to be updated. Most of the HVAC units are old and don't work properly. The toilets are also an issue in a lot of the rooms I've stayed in. The beds are hard,really hard and the pillows are cheap foam pillows. I never sleep good here. I like this hotel for convenience and value but it really is time to upgrade and catch up with the other HIE
February 1, 2016
Rated 5.0 out of 5.0 by JrLeo Excellent Location
This IHG facility is very well located for business needed to be conducted in the Maryville and Alcoa area. It is close to a large variety of business and restaurants.
January 20, 2016
Rated 5.0 out of 5.0 by scooterguy48 Excellant place to stay.
Great location and easy to find. Friendly staff who always great us with a smile.
January 14, 2016
Rated 5.0 out of 5.0 by Kinmon1557 Great Service
The front desk was superb. She provided all the help I needed to assist me so I could drop my rental car and and return to the hotel, then schedule a pick up in the morning at 4 am so I could catch my flight.
January 6, 2016
Rated 4.0 out of 5.0 Comfortable Room and Good Location
We stayed in this hotel 12/31 and 1/1. We were traveling for pleasure and my daughter and her family stayed across the hall. We all enjoyed our stay. Nice clean hotel and staff was helpful. I would stay here again if I am in the area.
January 4, 2016
Rated 4.0 out of 5.0 by randymon Nice Place
Clean and nice place, very quiet. No close entertainment but s a good place to get a good night's rest.
January 3, 2016
Rated 4.0 out of 5.0 by jjcnt great food
Very upset with the fact that the lamp had no bulb, I asked 3 times to get a bulb and never got one. I was told the first time that maintenance did not get their until 8 or 8:30, must be nice to have a flex schedule. I asked again at approx. 8:45 and I was told that had still not arrived. I made a third effort and again no luck. I feel as though I was ignored, do you know how that feels. I would fire the gentleman for his failure.
January 3, 2016
Rated 5.0 out of 5.0 by Preacher928 Nice hotel in the Alcoa area
My family recently stayed at this hotel while visiting family in the area. We found the hotel to be clean, comfortable and quiet (considering it was not far from the airport). My daughter wasn't crazy about the comfort of the pillows, but I didn't think they were that bad. They were a little soft, but I "punched" mine up to make it thicker.
My son LOVED the pool. It was VERY clean, and a very comfortable temperature, not cold at all. The fitness room looked very nice and clean.
Overall, we enjoyed our stay at this hotel.
January 1, 2016