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Rated 4.5 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Great stay! The room was very comfortable, and the service was excellent, as usual. This is my go-to hotel when I am in the Knoxville area. August 27, 2014
Rated 5.0 out of 5.0 by Amazing Service From phone call to check out, my experience was wonderful. Nice, comfortable, clean, and restaurants close by. August 25, 2014
Rated 4.0 out of 5.0 by breakfast The overall stay was adequate for the price. I was surprised to have an adjoining room that the person next door has his TV on and was loud and annoying. The breakfast did not include eggs or gravy which was disappointing and it didn't look as though they were getting any, it was early in the morning about 7:30 so I wouldn't think they were out by then. August 25, 2014
Rated 5.0 out of 5.0 by Nice personal and comfortable Everyone was very nice, we enjoyed our stay. The facilities were clean and newly painted. August 22, 2014
Rated 5.0 out of 5.0 by HI Express Alcoa Had a GREAT stay as always at this motel! Was greeted and checked in with great hospitality and was recognized as a Priority Club member. Have stayed at the HIE Alcoal/Airport several times and have ALWAYS been treated supurbly. Only thing that could be somewhat improved would be adding some items to the breakfast menu (bacon, biscuits,etc.) but not a big thing with me anyway. Would recommend this hotel highly to anyone! August 20, 2014
Rated 5.0 out of 5.0 by An Excellent Choice for Business Travel! Very clean, quiet, wonderful fitness center, comfortable beds, friendly staff, well-run, in a great neighborhood with nearby restaurants and walking trails with a small lake! August 18, 2014
Rated 3.0 out of 5.0 by Holiday Inn Express in Knoxville Papermill Drive I had to move my reservation from the Knoxville Holiday Inn to the one in Alcoa be closer to the airport for a early morning flight. I wanted to put in a Good word for the young lady at the Front Desk in your Knoxville Hotel. She was very helpful in changing my revs. and called the other hotel to see if they had room. She went over and beyond the call of duty... It is rear to find that in this day in age... So I wanted to make sure that she got credit for her helpfulness and positive attitude.. Her name is Danielle Thank you August 18, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Alcoa Staff was very accomodating. They recommended nearby restaurants and assisted with additional room requests at the last minute. August 15, 2014
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