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Rated 4.4 out of 5 by 47 reviewers.
Rated 2.0 out of 5.0 by good There is something in the rooms from the cleaning staff. My wifes noise was running the whole time we were there. February 24, 2014
Rated 4.0 out of 5.0 by Very quite Stayed on a Monday night. A little worried due to proximity of airport But did not hear a plane all night. Great place very quite February 21, 2014
Rated 5.0 out of 5.0 by Nice place to stay I recently stayed here for business with points (property was on "Point Break List") Check-in was very smooth and seamless as majority of IHG properties are. Although some properties will still try to provide an upgrade even when booking with points, this specific property did not. Personally, I cannot complain whatsoever, because I did not really try to get an upgrade. Moreover, it is generally hit or miss as properties are not really obligated to upgrade for stays booked via points. However, I was happy that they did offer me either a gift bag or 500 points due to my platinum elite status. The room itself was very clean and comfortable. One amenity that I really enjoyed was the indoor heated pool. That said, like many HIE properties, I really wish they would put in a hot tub. While I did not use the fitness center, I did check it out and it seemed to have well kept equipment. Housekeeping was very friendly as well. Normally, it is hard to hold conversations with housekeeping staff as they generally seem indifferent when speaking with guests. Breakfast was typical of all HIE properties as well. I really did not have time to explore the area as I was on a schedule; however, it did seem like a nice area with plenty of stores, food, and other touristy things to do. Overall, I was satisfied with the entire operation and my stay. February 21, 2014
Rated 5.0 out of 5.0 by Quiet for lovely stay Very friendly staff at all levels. Thank you for the restful stay. I thank the check-in staff for recognizing my elite status before checkout so I could get the reward points. Again, the staff and service was wonderful. February 13, 2014
Rated 5.0 out of 5.0 by Fantastic stay Just wanted to thank all the staff for their dedicated work as our stay was fantastic. The room we had was excellent. The room was clean had all amenities we needed such as microwave and regfrigerator and the bed was very comfortable. The staff were very pleasant and helpful and that added to the stay. Thank you for what you do and we shall see you again. January 30, 2014
Rated 5.0 out of 5.0 by Great value, great location and a great breakfast The staff at this hotel is great. They know their job, they make you feel good. The continental breakfast is "free" and is a great deal. We had a very late flight, checked-in extremely late and they allowed us a two hour extension for the check-out with no complications .... thanks a lot .... thanks for your understanding. We definitely will return to this hotel and will definitely recommend it to others, January 7, 2014
Rated 4.0 out of 5.0 Good experence couple fatal misses Holiday Inn Exp Knoxville Desk instruction was to wait where hotels pick up. Poor direction based on signs. Accurate prompt is to wait where taxis pick up so one can follow taxi signs. 6:44 am Tuesday Dec 10, ten men in lobby and no hot breakfast. Nothing in but left out at night, cereal, English muffin. No eggs no meat no signature cinnamon roll. December 14, 2013
Rated 4.0 out of 5.0 by Stay Bed was softer than I prefer I wish breakfast started at 6 Staff was great......................... ...... December 10, 2013
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