Rated 4.4 out of 5 by 47
Rated 5.0 out of 5.0 by FCTony I would give 6 Stars
I have had to stay here many room nights over the past few months. We had the whole family in for a funeral, and I made sever trips back. These people were awesome. The service at this hotel is far superior and super friendly. I have stayed at full service hotels that should aspire to be this well managed. I could not recommend a hotel any higher.
April 13, 2013
Rated 5.0 out of 5.0 by lalabanks Excellent front desk service
The front desk was excellent one of the best I've had the pleasure of being greeted by. Hotel location is great for travel to Knoxville and surrounding location. Would highly recomment to any one visiting the area.
April 13, 2013
Rated 4.0 out of 5.0 by nman57 Clean Hotel, reasonably priced
My 1st time staying here. Staff was friendly although there was no complementary water or gift for being a priority club member. Front desk was helpful in recommending places to dine. Breakfast area is awfully small and was tough to get a place to sit down and eat. The room was clean, however I found the bed to be a bit on the hard side which made it uncomfortable to sleep. Overall, I would recommend this hotel to anyone who is in need of a hotel near the Knoxville airport. Lots of good restaurant choices close by.
April 6, 2013
Rated 5.0 out of 5.0 by Tony2013 Great Place
This was Rewards Night, and it was great!! Will go there again, recommend to everyone.
January 3, 2013
Rated 5.0 out of 5.0 by ADTD4 Wonderful Property, Great Staff
This is my second time staying at this hotel. It is a clean, well kept property. Wonderful staff, they are very accomodating. I highly recommend this property
January 3, 2013
Rated 5.0 out of 5.0 by ADub Excellent Holiday Inn Express
This hotel exceeded my expectations for cleanliness. The staff were extremely friendly and made my stay enjoyable.
December 5, 2012
Rated 5.0 out of 5.0 by JeffD Great stay at the Alcoa HIE, as always!
We've stayed here several times and have always been pleased with the sevice and comfort. In particular, the free breakfast has always been excellent, including several different food choices and hot dishes. This is my preferred hotel for the Knoxville area.
December 3, 2012
Rated 5.0 out of 5.0 by Geotek75 Friendly, comfortable and adjacent to Greenway
I stayed at this HIE twice last week (at the beginning and end of the week), and thoroughly enjoyed my stays. The hotel is very convenient to the airport (only 5 minutes away) and there are several very good restaurants withing walking distance. I preferred Texas Roadhouse. The front desk can give you a 10% off coupon! If you area runner, walker or biker you will enjoy the ready access to the Greenway - it's just outside the front door of the hotel. Just ask the front desk to point you in the right direction. I appreciated all the help that Denise at the front desk provided. I will stay here again when I return to Knoxville. This is a real gem of a hotel. They do a really nice job of recognizing Priority Club members and provide a treat upon check-in.
November 18, 2012
Rated 4.0 out of 5.0 by amistique569 Great stay
Called hotel to get directions and exit nuumber and desk clerk was unable to tell me. Found hotel and enjoyed my stay. Location was great for the areas I had events scheduled for.
October 20, 2012