Rated 3.8 out of 5 by 47
Rated 5.0 out of 5.0 by ala50 Clean, Clean, Clean!
Elegant and well-appointed facility. Room was immaculately clean. Staff offered superior customer service, including the front desk, housekeeping, and administration. The evening social hour in the Community Room and the hot, baked cookies at the front desk were unexpected treats.
November 6, 2013
Rated 5.0 out of 5.0 by BizTraveler13 Clean, Quiet & Comfortable
Spent a quiet night at this hotel only a few miles from the airport. It was clean and comfortable just how I like it. Didn't have breakfast so can't comment on it. I would stay here again and recommend it to business travelers.
October 27, 2013
Rated 4.0 out of 5.0 by Teeter1 Poor Lighting in bathroom.
Needs more light for people that still shave with a razor.
October 23, 2013
Rated 4.0 out of 5.0 by jnruss very friendly staff
comfortable stay in spacious room. all staff were very friendly and accomodating. brkfst variety was excellent. only negative was the loud conversations/noises in an adjacent room that awakened us at 2:30 a.m. we called front desk and they said they would check on it. assume that they did, as the noisy guests quietened down in about 30 min.
October 22, 2013
Rated 5.0 out of 5.0 by Kfont Wonderful staff. Cleanroom
Really enjoy staying here. Would reccommend to others
October 21, 2013
Rated 4.0 out of 5.0 by wibowhunter Front desk staff was pleasant
Front desk personnel were very pleasant when checking in and checking out. Very knowledgable of local restuarants and giving directions.
October 13, 2013
Rated 5.0 out of 5.0 by mark1251258 Mr John
Great beds and comfortable pillow. Was excited to see free pizza in breakfast room and free sodas.
October 12, 2013
Rated 4.0 out of 5.0 by Ronald70 beds
The service was great friendly staff, but the beds were the hardest we had ever had in a high price hotel, pillows were excellent. two queen beds both mattress hard
October 8, 2013
Rated 5.0 out of 5.0 by Ronnie41 Excellence
Excellence is the perfect word for staying at the Holiday Inn Express in Alexandria, La. This is the only hotel I choose to stay in while working in the area. Thank you to the staff!
October 1, 2013
Rated 5.0 out of 5.0 by Manchester009 Loved it
I have stayed there a couple of times on business and it makes me feel like home away from home. There are good restaurants within walking distance. The rooms are clean and comfortable. The hotel provides free happy hour in the evenings and Ray the bartender is awesome! . I am going back again in two weeks.
October 1, 2013
Rated 5.0 out of 5.0 by BDMR BDMR
This is the first time I have ever stayed in Alexandria. The hotel was great. The staff was very friendly, helpful and accommodating. The room was nice, clean and comfortable. The breakfast bar offered many choices from a hot breakfast to something quick. They have a snack time in the evening with free snacks and drinks. I will stay here again when I return to Alexandria.
September 29, 2013
Rated 5.0 out of 5.0 by mailman At Home
The staff was a great sight to see, they greeted everyone with respect and welcome them to Holiday Inn. I will always stay at this Hotel when I am in Alexandra. Thanks Staff for a fun and great night sleep
September 27, 2013
Rated 4.0 out of 5.0 by bhkarp55 nice place
Did not like check thought she was little rude . To busy talking to some guy did no acknowledge status.
August 30, 2013
Rated 4.0 out of 5.0 by VOG15 Great service
Staff were very friendly. Very clean rooms, the entire place was very clean.
August 21, 2013
Rated 5.0 out of 5.0 by Ralph2013 Great Hotel
Spent one night in the hotel with family. Had a double queen bed suite room. Very spacious for family. Staff is very courteous and addressed any requests that we had immediately.
August 21, 2013
Rated 2.0 out of 5.0 by BRstarhunter Keep Looking
If you like cold showers and rooms that are falling apart then this is the place for you. I have stayed here several times and if you do not take your bath/shower before 7am forget hot water. The rooms are starting to fall apart. A disappointing stay for one of the most expensive places to stay in Alex. And be prepared to be stared down by the smokers and drinkers after dark when you walk from the parking lot to the lobby. I am a platinum elite IHG member and will only stay here as a last resort.
August 13, 2013
Rated 4.0 out of 5.0 by Jessika Alexandria
Hotel was nice. Staff was nice good restraunts in the area
August 9, 2013
Rated 2.0 out of 5.0 by canttell Nevermore
Second stay @ this property. Do not want to stand and wait to check in while one employee informs the clerk about another employee's poor performance. Do not like having a mix-up over whether or not to re-locate me because the hotel did not realize it was a two night stay. I would have preferred to be moved to the candlewood.
June 22, 2013
Rated 1.0 out of 5.0 by luckylwsw Warning. Remodeled on the outside, still old underneath. Service is Awful.
We stayed her on our long drive back from the beach as a half way point. Not a good neighborhood. This hotel has recently went through a remodel, but it still has the old window units to cool the room. Could not get comfy from a/c. Either real cold or real hot. The walls and floors were thin. I could hear people walking above us and talking in the rooms beside us. We arrived and the fold out sofa did not have any sheets and when I called the desk and asked for some. He said this is a Holiday Inn Express and we don't deliver to the rooms, you will have to come to the desk and get it. I am a Platinum Priority Member, so I have stayed at MANY IHG properties including Express and have NEVER been treated this way. This was by far the worst property I have ever stayed at. I was not recognized as a prioity club member either.
June 21, 2013
Rated 5.0 out of 5.0 by cfhnola Nice hotel in Alexandria
This is a very nice and apparently relatively new facility. Our suite was very large, with a comfortable chair and ottoman in the bedroom, which also included a very large TV. The living area was furnished with a sofa and coffee table and a 32 in TV. It also included a wet bar (i.e. a bar sink, refrigerator, microwave, plus cabinet space). All the furniture was high quality and contemporary styled.
June 19, 2013
Rated 5.0 out of 5.0 by TechDirector Fantastic Stay
You won't find a better place to stay in Alexandria. The service and staff are outstanding. It is one of the cleanest hotels I've ever stayed in and the staff can't do enough to make your stay first rate!
June 15, 2013
Rated 4.0 out of 5.0 by WALDO1 Holiday Inn Express, Alexanderia, La
Typical of the Quality rest stop, breakfast, Price, and staff that Holiday Inn EXPRESS has become known for. Good location to the Interstate and other places like restaurants and fuel.
HI Express is always the first Hotel that we look for,
June 1, 2013
Rated 3.0 out of 5.0 by Amarillobytomorrow They didn't want our business
When we called on the road, the evening clerk was incredibly unhelpful. When we arrived, he maintained the attitude - when asked where dining was, just pointed down the road & said we'd find it. Didn't recognize Priority club members - just said take a water bottle if you want it. Down the road led us to an overwhelmed Applebee's. He did get up when we were experiencing problems with the TV, and came down to help.
Room had a refrigerator, which we stored some meds in. BUT someone had unplugged it - I noted that & plugged it in. Also, the clock radio had no power cord - Very weird.
HOWEVER, the room was very comfortable, the breakfast was the usual fine fare, and the morning staff were all friendly and managed our concerns.
May 24, 2013
Rated 1.0 out of 5.0 by 4EverBiztraveler Poor housekeeping
The service level is deteriorating, especially hygiene. Unclean bathtub, toilet bowl, dirty fridge.
May 1, 2013
Rated 5.0 out of 5.0 by RoadTripTraveler Grat Place to stay in Alexandria !!!
Excellent room, neat and very clean. Breakfast was the greatest and always fresh and HOT !!! If you want a great place to stay in Alexandria, don't miss this Holdiday Inn Express.
March 28, 2013
Rated 5.0 out of 5.0 by Traveler43968 tremendous service, staff was excellent, rooms very nice
I highly rate this location, the staff was exceedingly helpful, sincere, the rooms were fantastic. At the ned of a long, hard day you look for a little pampering and this location really knows how to treat a guest. This is my pick for Alexandria and surrounding towns.
March 21, 2013
Rated 5.0 out of 5.0 Home sweet Home
Enjoyed the stay, staff friendy and mae te stay wrth coming back
March 7, 2013
Rated 3.0 out of 5.0 by honestreviewer You don't get what you pay for
One of those hotels that goes the cheapest route possible. Thin walls, repairs are not kept up. 2nd floor door to stairs slams shut every time. Brought to the attention of maintenance but nothing is done. You can hear every footstep above because there is no sound proofing and yet they charge top dollar. At check-in there was a wait and the couple in front of me waited a long long time to get their room. Some gov't rate problem. I upgraded the overall experience to avg due to free evening drinks and the bed and pillows were clean plus nice TV. The next night in a neighboring town was much nicer and less money to boot.
February 21, 2013
Rated 5.0 out of 5.0 by Ellie518 Southern Hospitality At Its Finest
Clean, beautiful decor greeted us that evening, as well as the friendly desk manager. Slept like babies, and awakened for early morning meeting. Breakfast was hot, tasty, and ready. The General Manager was on site, leading her outstanding team by example. I will return!
February 15, 2013
Rated 4.0 out of 5.0 by Vic38 Clean and great service
Rooms are some of the nicest in the Holiday Inn Express chain across the country. Staff is great all the way from the general manager to the cleaning staff.
I stay here about every other month and they do a good job at making you feel at home.
February 15, 2013