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Rated 4.0 out of 5 by 119 reviewers.
Rated 5.0 out of 5.0 by Nice hotel and great service I have stayed at this hotel several times, for a few days at a time. All hotel employees are very nice and helpful. The breakfast is just like it is in most IGH hotels; however the breakfast staff is wonderful. October 29, 2014
Rated 4.0 out of 5.0 by Easy To Find Hotel was close to airport and pretty easy to get to considering that all the roads around Alexander are a bit difficult to get around on. October 27, 2014
Rated 5.0 out of 5.0 by Excellent stay Very comfortable stay. On a previous visit to Alexandria we stayed in another motel and were very disappointed with the entire stay. The Holiday Inn visit was very enjoyable. The room was clean, cool and quiet. We felt safe and will definitely return. October 21, 2014
Rated 4.0 out of 5.0 by Consistent quality As always the stay is pretty consistent. However, this time, the staff seemed a bit aloof and didn't really try to be friendly. For example, I like to "check out" at the front desk and not use the express check-out. I prefer the human contact. I like to say: good bye. But this time they didn't want to take the time. Maybe they were having a problem... October 21, 2014
Rated 3.0 out of 5.0 by One night stay Overall the hotel was clean and in good working order. Our thermostat was set on 61 when we arrived so the room was freezing cold. Possibly just a mistake on the housekeeping staff. The bed was extremely firm so it did cause back pain for both me and my spouse. Could be because we are not accustomed to such a firm mattress. Good breakfast and the staff were friendly and helpful. Not a bad place to stay for an evening. October 21, 2014
Rated 4.0 out of 5.0 by kay, but not as pleasant as other HIEs Building structure allows for hearing others on the hall shut their doors. Very noticable during morning hours. Staff are not very friendly and engaging. They do not present as being genuinely happy and welcoming. Hotel prices are for some unknown reason higher in Alexandria than other towns and cities - and I stay in hotels a whole lot. October 15, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service I'm plan on keep Holiday Inn Express a hotel to stay in were every state I visit so long there have this hotel in there state the staff is very good and treat me with respect and very helpful all dept. staff is very nice special this one male work who name I forgot to get. October 15, 2014
Rated 5.0 out of 5.0 by Nice HIE would stay here again. clean, quiet AC worked great, internet big flat screen, nice bed, great breakfast Pool was a bit of a mess but that's not a show stopper for me. October 14, 2014
Rated 4.0 out of 5.0 by Alex hotel overall good place rooms need to be updated. Esp. the bathrooms October 6, 2014
Rated 5.0 out of 5.0 by Consistent with Good Quality of Holiday Inn Express We often choose Holiday Inn Express when traveling because of the usual predictable good quality. They seem to be updated more often than other hotel chains we have used and the breakfast buffet food is good. This stay met our expectations in comfort, cleanliness, service and safety. There were adequate restaurants in the area and we enjoyed our stay. October 5, 2014
Rated 4.0 out of 5.0 by Decent hotel Overall my stay was good. The room was nice, albeit overpriced for the room type. Breakfast was great. The only issue I experienced was with some bathroom maintenance that could have been resolved quicker. September 22, 2014
Rated 5.0 out of 5.0 by Great people at this property had a great time and really appreciate Mr. Ray at the Managers reception. September 21, 2014
Rated 5.0 out of 5.0 by Great stay Pleasant stay all around. Staff was friendly. Enjoyed our Saturday night stay. September 17, 2014
Rated 5.0 out of 5.0 by Look no Further in Alexandria I stay here when traveling through Alexandria---I do not even look at any other place--why should I--when you stay with the best---look no further. The whole staff are so professional and friendly--they all make the stay the very best. The only issue I have is I can one stay one night each time--wish I could stay longer each time--I always get a great nights sleep and rest! September 16, 2014
Rated 3.0 out of 5.0 by Rooms are OK, Breakfast is a joke. Considering there are limited choices in Alexandria to spend the night. This Holiday Inn is on the better side, but of all the Holiday Inns I have stayed in, this location's breakfast selections were the worst I have ever experienced. The breakfast was the same both days, and it was the cheese filled folded egg patties. If you are someone that does not like cheese, you were out of luck September 14, 2014
Rated 4.0 out of 5.0 by Nice clean room We stayed here one night on our way to somewhere else. The room was clean and staff was friendly. It is a little far from restaurants. September 12, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Alexandria I use to stay at this location on a very regular basis due to my job and after promotions the stays did drop off but now my new position is having me stay in the area again. nothing has changed at this location, the staff is still extremely nice and they will do everything possible to make your stay as comfortable as possible. i always have any co-workers coming to the area stay at this locations just for that reason September 7, 2014
Rated 3.0 out of 5.0 by Expensive for the area Friendly staff but a little pricey for the area. Hotel as about as expected for a Holiday Inn Express. The fitness "center" is pretty nonexistent. September 2, 2014
Rated 4.0 out of 5.0 by Decent stay I enjoyed my stay at the Holiday Inn Express is Alexandria, LA. The breakfast was exceptional. The only issue that I encountered was that the elevators stopped working. August 28, 2014
Rated 4.0 out of 5.0 by Latest trip to Alexandria for business The property is a very busy, but it is showing its age and could use refreshing. My room this time was clean but was a smoking room and the smell was strong. Non-smoking in the rooms would not hurt my feelings. The staff was their usual chipper self's and a great help. I will continue to frequent the property as needed August 23, 2014
Rated 5.0 out of 5.0 by Great place overall experience was awesome. the staff was excellent and very accommodating. my only issue was the kids had a hard time getting on the wifi and staying connected. other than that, it was extremely clean, comfortable and i would definitely stay here again. August 19, 2014
Rated 5.0 out of 5.0 by Staying in Alexandria Again this property was excellent, the front desk staff are friendly and always accommodating. I have made this hotel my first choice when I visit the area, August 16, 2014
Rated 5.0 out of 5.0 by outstanding stay in alexandria We stayed for ten nights in the hotel and had a great experience while we were in Alexandria as our son was starting his college life in LSUA. Very spacious suite, clean, comfortable beds with a choice of firm or soft pillows, two large screen tv`s. Breakfast area was always well stocked and cinnamon rolls were to die for! Complimentary tea and coffee available all day. Complimentary beer and wine available between 5pm and 7pm four days a week was a nice touch. A couple of restaurants and bars within walking distance. A hired car would be necessary to get around. The staff were the most friendly people I have ever come across and nothing was ever a problem. Thank you to Tracey and her team especially Tiffany and Stefan at the reception area for all their help and local knowledge. August 15, 2014
Rated 5.0 out of 5.0 by Nice place This hotel is a great place to stay. Very friendly staff and nice guest rooms. I stay at this hotel every time I'm in Alexandria. August 2, 2014
Rated 4.0 out of 5.0 by Good staff, property needs some love. There were a few maintenance issues with this location. I understand electronics go out and we had a bad TV, drains get clogged like our shower, water leaks happen like the stains and damage in the bathroom from the room above. The summer is tough on a pool and algae grows in hot conditions. But we have stayed in a few Holiday Inn Express locations and this was the first to have so many problems with one room. the staff was great and we got a good nights sleep. July 30, 2014
Rated 4.0 out of 5.0 by great servie and comfortable room Since we were coming for a funeral we were pleased with the offer for a bereavement rate or a senior rate. Service was very good and pleasant and friendly staff. July 23, 2014
Rated 5.0 out of 5.0 by Sate tourney 2014 We enjoyed our overall experience. We were able to bond with our team as well as make new friend. We had some issues in the beginning about booking but the staff, Stefan, was able to make things good. July 23, 2014
Rated 2.0 out of 5.0 by Comfortable bed and a very smokey room My husband and I stay at the Holiday Inn was not a good one. The room was very smokey. We tried to get another room but was not able to. We were their for a conference and all of the Hotels near by was full so we could not get any thing close to the conference. There is no excuse for the Holiday Inn to have such a problem. We will be going down for another conference in that area in August but we will not stay their. July 20, 2014
Rated 5.0 out of 5.0 by A great stay This hotel is very comfortable for the money. my only complaint was that the guests staying around us seemed to be very loud until 2am. They kept waking up my children. July 18, 2014
Rated 5.0 out of 5.0 by Tired Tvlr What a nice place to stay. I called on the way after checking on my phone for the "next" towns Holiday Inn Express... she was so friendly on the phone and helpfull. We arrived, carried in the things, and immediatly checked in and put in our room. When my husband came out of the rest room after the flush... His voice was very sad and he said "I didn't do it... no paper even..." The toilet water had run onto the floor. She ...wish I could remember her name... put us in the only room they had left because of a ball tournament in town, and didn't charge us the extra charge for the nicer room. Slept like babies. July 17, 2014
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