Rated 4.5 out of 5 by 131
Rated 4.0 out of 5.0 by Gardengal Happy with quick stay!
Everything was new and clean. Staff was friendly. The only thing that was rather annoying (in all the Express Inn's we've stayed at...) there are no towel hooks or anywhere to put your towels in the bathroom.
July 18, 2014
Rated 3.0 out of 5.0 by traveling contractor not the worst
Lost my room reservation for failure to communicate with 800 reservations. They found a solution but not what I purchased online and not without being asked to please figure it out,
July 15, 2014
Rated 5.0 out of 5.0 by Megp63 Great hotel!
Everything about this hotel was outstanding! Staff were very friendly and very helpful! Very clean hotel! Breakfast was good. Very good location too! I will definitely stay at this property again!
July 15, 2014
Rated 2.0 out of 5.0 by Emilnikel68 Not up to Expectations
The hotel was nice and clean, however I asked for and paid for the Romance package. The Romance Package was supposed to include a bottle of sparkling champaigne or wine and a romance basket, it was also supposed to be pre-set up in our room before we got there. When we arrived nothing was in our room. I called down to the front desk and Vincent told me it just arrived and he would have it sent up. About 15 minutes later someone arrived at our room with the "romance package". All it was was a bottle of sparkling cider (alcohol free) and a box of those Annie's cherries, you know the ones that are chocolate covered and have that liquid inside, and it came in an IHG rewards bag (nothing romantic about that, and there was no basket or even "package"). I was disappointed because I expected a little more thought and quality in the package. I was willing to look past the fact that it wasn't set up like it was supposed to be, but it would have been nice if the sparkling wine would have actually been wine or champaigne and had alcohol since in the description it specifically said wine, which indicates there will be some alcohol content. It also specifically described it as an "overnight stay romance basket". This was not an overnight stay romance basket. We could have bought a box of those cheap cherries ourselves and saved us almost 50 extra dollars. We still went back out and bought an actual bottle of wine as well. Other than that the room was nice and clean and the staff was friendly. I wouldn't say NEVER stay here, just don't get the romance package, it's a waste of money. It's really unfortunate because we have had romance packages at other hotels that have been really nice, so maybe my expectations were just to high.
July 9, 2014
Rated 4.0 out of 5.0 by Maggie in Cincy Room and service and convenience of hotel were fantastic.
Would stay again in a second. Convenient to Metro to get into DC.
July 1, 2014
Rated 5.0 out of 5.0 by Charleston Grandma HANDS DOWN BEST HOTEL STAY WITH FAMILY
Nancy's omelettes were AWESOME kept everything Clean, Fresh and Hot!! Vincent very helpful with all our needs. Fred also very attentive.
June 30, 2014
Rated 5.0 out of 5.0 by doktorij Great Staff
The staff was outstanding. I had a somewhat complicated group of rooms reserved for a funeral and we were able to sort through it all and juggle the details. The rooms were very nice and quiet, particularly considering the proximity to a fairly busy road (are there any roads not busy in the DC area?).
I would not hesitate to stay here again.
June 24, 2014
Rated 5.0 out of 5.0 by Hot Mom wannabe Moving my son back to Chicago from DC!
Great hotel to use as a "base" for your trip to DC. If you have your car this is close to the highway, restaurants, shopping, etc.
June 16, 2014