Rated 4.5 out of 5 by 164
Rated 4.0 out of 5.0 by EJ25661 Other amenities
It would have been an excellent experience, if the amenities like toothpaste and shaving cream were available during my stay. I travel by plane and most of the time I expect that the hotel has these amenities. I go to Alexandria and Falls Church 3-4x a year. I did stay on two consecutive times in another Holiday Inn close to Falls Church. This time I decided to stay closer to Alexandria. I am coming back to Alexandria this October. I may or may not come back. We will see.
August 27, 2014
Rated 5.0 out of 5.0 by SHESHE 53 COMFORTABLE BEDS
THE ROOMS WERE REALLY NICE AND CLEAN. THE BED SLEPT VERY GOOD.
August 27, 2014
Rated 5.0 out of 5.0 by denniss47 bacon for breakfast
staff was very helpful with area choices & timing , pantry was a nice amenity & BACON on the breakfast bar .
August 25, 2014
Rated 3.0 out of 5.0 Probably not the best choice for me in the future.
My biggest complaint was the fact that on Tuesday morning I mentioned that there was no hot water for a shower and was assured that it would be taken care of. When I arrived back at the hotel mid afternoon Tuesday, they were surprised to hear of my complaint. The maintenance person said he would look into it. Wednesday morning STILL no hot water, no call to reassure me or to keep me updated ... UNLESS I ASKED.. Wednesday mid afternoon, when I asked again about the problem, I was told the "plumber" had to order a part. Thursday AM no hot water. The manager did offer to change my room ..... but as a very harried traveler, changing rooms is a hassle I don't need .... packing and unpacking .......... again..
The property is nice enough. It was close to where I need to be at 6:30 AM. Because of the hour I had to leave I did not avail myself of the breakfast, as I needed to be where needed at 6:30 AM. However, I did have to call down every morning to ask if hot coffee was available, and they responded that they would make some, which they did. The manager told me they didn't have coffee 24/7 .... but I ask .... HOW MANY PEOPLE NEED TO BE ON THE GO BEFORE BREAKFAST?, so that appeared to be non-responsive. Providing coffee in the lobby for two or three people does not seem to be too demanding or out of the question. The Room air conditioners are VERY noisy. In short .... the experience was not all that great. The staff was nice enough, but relatively unmotivated unless I called each morning. Holiday Inn used to have a motto "THE BEST SURPRISE IS NO SURPRISE". It seems to be lost on this location. By the way, I received no Rewards Member "recognition.
August 24, 2014
Rated 4.0 out of 5.0 by famreunion0814 Very comfortable hotel overall
We had this hotel chosen for us by a relative for a family reunion. Great choice overall. Great location to restaurants and shopping. The staff was great and accommodating. The breakfast was very good and changed daily. The rooms are standard size hotel rooms. I believe the pillows were down alternative.
My parents room had a wet smell for a few days, believe someone spilled water on carpet and did not vacuum it up. This hotel does not have a pool (sister hotel next door does) and their hot tub was closed for maintenance. We tried out the fitness room, it was decent size.
August 23, 2014
Rated 5.0 out of 5.0 by West Michigan Native Impressed!
Staff was helpful and courteous. Rooms were clean, comfortable, and larger than I thought they would be. A special thank you to our wonderful breakfast attendant, Nancy, who always went "above and beyond" with her daily work.
August 22, 2014
Rated 5.0 out of 5.0 by RWILL Boy........have I been missing out!
I travel for business extensively and must admit that I usually stay at another chain's hotel. Boy....have I been missing out!
This was one great hotel and an AMAZING STAY! The room was comfortable, clean, spacious and very well equipped. I really enjoyed the breakfast and variety of offerings.
As a business travelor who really needs to access the web. Their internet speed was BLAZING FAST! In fact, I have stayed in at least 25 other hotel chain brands and can undeniably state that the internet service at Holiday Inn Express easily had the fastest connection speeds that I have ever encountered outside of my home network.
I am on the road for either business or leisure travel approximately 200 days a year and I can't for the life of me believe that I have been missing out on this great hotel. I am certainly a Holiday Inn Express fan now.
A proud disabled veteran business travelor.
August 18, 2014
Rated 4.0 out of 5.0 by Fred779 DC游
August 17, 2014
Rated 5.0 out of 5.0 by Emsfiregirl Comfortable bed and great service.
Very comortable. Close to DC and dining and shopping. Great friendly service. The place was clean and well kept. I will stay here again.
August 17, 2014
Rated 5.0 out of 5.0 by Hnybny All expectations were met and then some!
We couldn't have asked for anything more or anything better during our stay. The hotel staff was very friendly and helpful. The room was very nice and comfortable. The bed and bedding were extremely comfortable and clean. Great water pressure in the shower and the bathroom lighting was very nice. We felt very safe during our stay. The parking was generous and well lit. We didn't use the pool, which was actually next door at a different hotel. It was ideally located to the interstate and to Old Town Alexandria. We would definitely come back to check out the historical places and would most definitely stay at this hotel again. A special shout out to Damani, in the breakfast area, for his hard work and keeping that smile during the busy morning rush! We appreciated all of his efforts!
August 13, 2014
Rated 5.0 out of 5.0 by tblades-17 great stay
recommed this location. Great desk staff, Pricella was great, very helpful and very friendly.
August 10, 2014
Rated 5.0 out of 5.0 by erikadsb Would come back to this hotel
If room and restroom cleanliness is a "must" for you, then you will be happy staying here.
August 10, 2014
Rated 5.0 out of 5.0 by tech88d Excellent Hotel
The hotel was excellent, staff was great. The Hot tub was not working at hotel, but had arrangements with the hotel next door to use their facilities. A little inconvenient but at least had an option. The Shuttle service to the Metro was outstanding and one of the main reasons we stayed at this location.
August 7, 2014
Rated 5.0 out of 5.0 by Nicknameforthissurvey Our visit
The staff worked hard to make our stay very pleasant!
The only negative aspect is that the pool that we were allowed to use was at the hotel next door and it was very, very small pool.
August 4, 2014
Rated 4.0 out of 5.0 by TravelMamaE Good location for a visit to Washington D.C.
This was a last minute family trip to the Washington D.C. area. The hotel is nicely situated - there is a courtesy shuttle to the Metro train to Washington D.C. with free parking at the hotel - hassle free in and out to the sights! Very close to Mt. Vernon and expressway. The room was clean and the bed was comfortable. Breakfast was hearty and provided a good start to a long day of sightseeing. Pool was at the hotel next door. Decent value for the area. Staff were responsive to our needs.
August 4, 2014
Rated 5.0 out of 5.0 by jenn75 Great vacation hotel
Great location - convenient to Mount Vernon, Old Town Alexandria and DC. The shuttle to the Metro was prompt and available whenever we needed it. Our queen suite was spacious, clean and very comfortable. Breakfast selections were a cut above the typical offerings for a free breakfast and the breakfast area staff was responsive and friendly. Minor con - shared pool at the neighboring property is small. Overall, a very pleasant hotel with an excellent staff.
August 4, 2014
Rated 5.0 out of 5.0 by Duda2 breakfast
Need to change up the menu. I stay a lot at IHG and am getting bored with breakfast. Perhaps breakfast sandwiches?
August 3, 2014
Rated 4.0 out of 5.0 by eli_2014 Excellent stay just need more breakfast options
Overall an excellent Holiday Inn facility, location and service.
Just need more options for breakfast, specially for the healthy minded like myself.
I did not find organic or non-GMO food, more variety of fresh fruits (only apple, banana, orange), no healthy nuts or seeds.
I could only have water and fruits basically, because the juice machine contains lots of sugar and additives.
August 2, 2014
Rated 5.0 out of 5.0 by mis65 Excellent Experience! Recommend Hotel.
We had an excellent experience. Rooms were extremely clean and the staff was very helpful. We appreciated the fact that there was a shuttle service that helped us get to and from the metro. We spent very little money on taxi's and enjoyed having a nice breakfast before we got our day started. I highly recommend the this hotel. If we were to return to Washington DC we would definitely stay there again.
August 1, 2014
Rated 4.0 out of 5.0 by ChiefQ Comfortable Facility
The room was just a little tight for space with four people, but overall, the facility was comfortable and clean. It is also in a great location if you're going to do tours of downtown D.C. i will definitely stay again, but will book a suite in advance.
July 31, 2014
Rated 5.0 out of 5.0 by Rollingtwosome Comfortable
Very clean. Courteous staff. Staff very helpful with reccommendations.
July 25, 2014
Rated 5.0 out of 5.0 by Rayne413 Made me feel at hom
I really enjoyed my stay, it was a last minute thing I just needed to get away for some me time!! I loved everything about my room. Every time I walked in and out of the hotel I was always greeted and asked if I needed anything. My overall stay was great!! I would recommend this hotel to anyone.
July 24, 2014
Rated 5.0 out of 5.0 by Brother REB Overall Stay
My stay was excellent and I would like to visit again in this hotel and also in the Mississippi Gulf Coast area.
July 23, 2014
Rated 4.0 out of 5.0 by jam singer Nice quiet stay and great breakfast
It's important to me to have a quiet room when I'm traveling and we had a very quiet room at our stay. The breakfast was delicious, especially the individual western omeletes!
The HVAC system was my only complaint. It would come on and cool the room and feel quite cold, and then it would wait until the room was quite hot before coming on again, too much of a time period between coming on to keep the temperature comfortable.
July 22, 2014
Rated 4.0 out of 5.0 by DanQ Clean and inviting
Everything from the lobby to the rooms looked brand new. The staff was courteous and friendly and the shuttle was very convenient.
July 22, 2014
Rated 4.0 out of 5.0 by Gardengal Happy with quick stay!
Everything was new and clean. Staff was friendly. The only thing that was rather annoying (in all the Express Inn's we've stayed at...) there are no towel hooks or anywhere to put your towels in the bathroom.
July 18, 2014
Rated 3.0 out of 5.0 by traveling contractor not the worst
Lost my room reservation for failure to communicate with 800 reservations. They found a solution but not what I purchased online and not without being asked to please figure it out,
July 15, 2014
Rated 5.0 out of 5.0 by Megp63 Great hotel!
Everything about this hotel was outstanding! Staff were very friendly and very helpful! Very clean hotel! Breakfast was good. Very good location too! I will definitely stay at this property again!
July 15, 2014
Rated 2.0 out of 5.0 by Emilnikel68 Not up to Expectations
The hotel was nice and clean, however I asked for and paid for the Romance package. The Romance Package was supposed to include a bottle of sparkling champaigne or wine and a romance basket, it was also supposed to be pre-set up in our room before we got there. When we arrived nothing was in our room. I called down to the front desk and Vincent told me it just arrived and he would have it sent up. About 15 minutes later someone arrived at our room with the "romance package". All it was was a bottle of sparkling cider (alcohol free) and a box of those Annie's cherries, you know the ones that are chocolate covered and have that liquid inside, and it came in an IHG rewards bag (nothing romantic about that, and there was no basket or even "package"). I was disappointed because I expected a little more thought and quality in the package. I was willing to look past the fact that it wasn't set up like it was supposed to be, but it would have been nice if the sparkling wine would have actually been wine or champaigne and had alcohol since in the description it specifically said wine, which indicates there will be some alcohol content. It also specifically described it as an "overnight stay romance basket". This was not an overnight stay romance basket. We could have bought a box of those cheap cherries ourselves and saved us almost 50 extra dollars. We still went back out and bought an actual bottle of wine as well. Other than that the room was nice and clean and the staff was friendly. I wouldn't say NEVER stay here, just don't get the romance package, it's a waste of money. It's really unfortunate because we have had romance packages at other hotels that have been really nice, so maybe my expectations were just to high.
July 9, 2014
Rated 4.0 out of 5.0 by Maggie in Cincy Room and service and convenience of hotel were fantastic.
Would stay again in a second. Convenient to Metro to get into DC.
July 1, 2014