Rated 4.5 out of 5 by 185
Rated 5.0 out of 5.0 by Allison Lily Business Trip
The Fort Belvoir Holiday Inn Express is what I absolutely expect from an IHG hotel. Excellent staff assistance, clean, good food and generally great atmosphere. Oddly enough, the one thing that didn't happen -- I wasn't greated as a Priority Club member or provided with any points, welcome bag, etc. Not sure why that happened but I was too tired to mention it during my stay.
June 2, 2014
Rated 4.0 out of 5.0 by green2014 May 10, 2014
This was our second time staying at Holiday Inn Express and Suites Alexandria- Fort Belvoir. Our first stay set the standard, everything was beyond our expectations. We loved everything about the hotel. When we stayed recently I was disappointed in the customer service when we arrived. The young man didn't have any type of uniform or badge identifying him as a Holiday Inn employee. He was on the phone, I'm assuming with another guest, and he didn't speak in a clear audible voice. When we got to the desk it took him to long too acknowledge us. We were tired and it was after 11:00 pm. We stood waiting for him to check us in for more than 5 minutes. That was a turn off. We love the hotel, but customer service needs work.
May 31, 2014
Rated 5.0 out of 5.0 by sjr & skr Great room, location, and staff
I was amazed at the amenities - thought they'd be slimmed down since this was a Holiday Inn EXPRESS. Instead I found a very nice sized room, breakfast, hot tub and pool, and very helpful staff. Will definitely stay again when we go back to Washington DC. Also, great location to hop on the Metro and ride into D.C.
May 29, 2014
Rated 1.0 out of 5.0 by ajn328 Unacceptable exercise room and customer service
Stayed at this Holiday Inn Express for three nights in early April, 2014.
Problem 1: Tried to used the exercise room two different evenings. The first evening, the temperature was 82 degrees. When I let the front desk know of the high temperature in a room where people exercise, I was told that the AC would be repaired the following day. The third evening I found the temperature to be a bit cooler, this time 79. The front desk suggested I go to the hotel next door and use their exercise room (the temperature there was 80). Needless to say, I didn't exercise much.
Problem 2: When checking out, I mentioned to the clerk I wanted to speak to a manager about my problem. I was not asked what the problem was or offered any type of apology or an "I'm sorry", she just handed me the Manager's business card. I completed the Holiday Inn survey online, and a week later the Manager contacted me. We had a pleasant chat, she apologized for the clerk not being more attentive, and as a way to make up for my unpleasant experience, offered to credit my Rewards Club Account 10,000 points. In the five weeks have passed, I have neither been credited the points nor have I been able to contact the Manager (phone calls and email are not returned).
Waiting to see if someone from Holiday Inn will contact me about this.
On the good side, the room was nice, the breakfast was better than what most Holiday Inn Expresses serve (they even had some healthier choices like sugar free syrup) and the location was convenient for what I needed.
Unfortunately on my next trip to Northern Virginia, I will not consider this specific hotel as an option.
May 27, 2014
Rated 5.0 out of 5.0 by Don & Mary Ann Wonderful Room
My wife and I stayed in your Alexandria-Fort Belvoir Holiday Inn Express for six nights which we consider an extended period of time. Throughout our stay we were impressed by the courtesy of the cleaning staff and their willingness to adjust their schedule to ours without any questions asked. Our room was comfortable and spacious. Your breakfast area was always clean and the offerings were superior. Thank you for making our visit to the D.C. area so pleasant.
May 26, 2014
Rated 4.0 out of 5.0 by Homeschoolingmom Great Place, Shuttle Fantastic
We really liked this hotel. They were kind enough to shuttle us twice a day, even after we had checked out (same day). However, there was not enough room for our clothes for 3 nights in drawers and the pool was at the sister hotel next door. Overall, the breakfast made up for the cons. Great place to visit!
May 11, 2014
Rated 5.0 out of 5.0 by tedrick2014 Wonderful Service and Great Rooms
Stay was wonderful again this is the second time that we stayed at this hotel and would recommend this to anyone who maybe going to the area. The rooms are clean and the beds are very comfortable. The staff is great and so helpful.
May 1, 2014
Rated 5.0 out of 5.0 by Patty315 Friendly staff and great location
The staff at Holiday Inn Express Alexandria-Fort Belvoir are very pleasant and helpful. Every morning they would say good morning and every evening when we would come back from a long day in DC they would say welcome back. The shuttle service to and from the metro was easy and fast. We didn't have to wait a long time getting to or from the metro. The breakfast variety was great and had something for everyone in our family. Our room was located near the lobby and it was very quiet. We will be staying at hotel again when we visit DC again!
April 26, 2014
Rated 4.0 out of 5.0 by Exceldsr Holiday Inn Express Alexandria, VA
The hotel front desk staff was excellent. The rooms were noisy and we could hear most of what took place above us and next to us. The bed was nice and comfortable. The breakfast variety was great but the staff did not put out the supplies and we had to ask each day for yogart, milk, pancakes, fruit. If you went down 30 minutes before "close" everything was mostly gone.
April 23, 2014
Rated 5.0 out of 5.0 by Armymom1003 Excellent choice
After researching tons of hotels in the DC area, I choose this hotel for two reasons..1-price and 2nd- shuttle service to the metro train station. Boy, I was under charged...the whole staff was friendly and very helpful. We had a problem with the refrigerator and reported it when we went to dinner. When we came back it was fixed. Breakfast was great, if they ran out of omelets, they changed over to eggs...instead leaving it out. Our room was right across from the laundry room. I thought we would have to pay for the use of the washer and drier...they were free. It was great to be able to use the laundry service because we had three more days in another area of Virginia and we had clean clothes. Thank you to the staff! We will stay here again!
April 16, 2014
Rated 5.0 out of 5.0 by MarkG52 Very nice place to stay
The Holiday Inn Express Fort Belvoir is a great place to stay. Very easy to get to and right down the street from many restaurants. The rooms are very nice and clean. The breakfast was very good as well. Will defiantly stay there again if I am in the area.
April 14, 2014
Rated 5.0 out of 5.0 by Larry_42 Great Staff!
We spent two nights at this hotel and were very pleased. The rooms were clean and had everything we needed. The staff were very helpful in guiding us to all the attractions. They even had a shuttle to take us to the metro and to dinner. We would recommend it to anyone coming to this area.
April 11, 2014
Rated 5.0 out of 5.0 by Tarheel 4ever Very comfortable facilities, the hotel seemed to be booked 100% but was still quiet!
We have stayed here several times and the experience has always been very good. The facility is always clean and well kept and the staff very friendly and competent.
April 2, 2014
Rated 5.0 out of 5.0 by Anne144 Excellent over night stay
This hotel is very easy to reach from 495, parking is excellent and there are many restaurants in close proximity. They were ready for us when we arrived and check-in was very smooth.
March 27, 2014
Rated 5.0 out of 5.0 by Ged123 Clean and Comfortable
Our group enjoyed a two-night stay at this property. The rooms were clean and comfortable, and the continental breakfast was tasty. We also enjoyed the exercise room and jacuzzi. The hotel is not far from the Huntington Metro Station. The staff were courteous and helpful; we would definitely recommend this hotel to anyone planning a trip to DC.
March 25, 2014
Rated 5.0 out of 5.0 by kecpa Great trip
Everyone was helpful and accommodating. Tthe staff went above and beyond. We stayed a total of 6 nights in two stays - we enjoyed all of it. Thank you!
March 24, 2014
Rated 5.0 out of 5.0 by ljavon Comfortable bed and pillows/great customer service
I enjoyed my stay but the breakfast need to have turkey bacon and sausage everyone does not eat pork or beef. The room I stayed in was under the dinning room. I love the holiday inn express and suites.
March 20, 2014
Rated 5.0 out of 5.0 by DC fun nice place for DC BASE
Had a good experience all staff was friendly and helpful it was nice to have shuttle to Metro and Old town, made the stay fun no driving
March 14, 2014
Rated 3.0 out of 5.0 by TrainerGuy Great desk staff, breakfast not so hot.
I am a Platinum Member who stays at HIE almost exclusively and I can say for sure that the breakfast is not what I find at your typical HIE. There were no yogurt choices, and I found the refridgerator way understocked, some mornings there were only a couple of cartons of milk. Not sure why breakfast was sub-normal but there it is.(it was not that bad last summer) Food aside the staff was courteous, the front desk was spot on and very helpful.
March 10, 2014
Rated 5.0 out of 5.0 by muffin77 Comments
Very nice facility, comfortable rooms, excellent breakfast service.
March 10, 2014
Rated 4.0 out of 5.0 by SSS68 Great location
Friendly staff and a comfortable room in a location near old town Alexandria made our visit to meet our new granddaughter in Alexandria very pleasant.
February 26, 2014
Rated 5.0 out of 5.0 by Perctopnet very clean, modern decor, friendly.
Nice, clean and peaceful . The holiday inn express is a new way to relax.
February 26, 2014
Rated 5.0 out of 5.0 by LLR29 Excellent service & clean room.
Pre-payment option is a great value. Saved over $100 per nt, without sacrificing quality, by staying at this hotel which is only 5 minutes from National Harbor. Dining options within 1 mile. Friendly and efficient staff. Clean rooms & food service areas.
February 17, 2014
Rated 4.0 out of 5.0 by Lfsf Enjoyable stay
Our room was very nice and we enjoyed our stay there. The hotel was conveniently located near restaurants and the National Harbor which is why we were there.
February 14, 2014
Rated 4.0 out of 5.0 by SCADA Great people great place
Very friendly for the traveling professional knowledgable staff and good location close to local restaurants
January 26, 2014
Rated 5.0 out of 5.0 by dbrochue Have been staying there since it opened
The staff has always been so great to me, they make me feel like I'm home.
January 12, 2014
Rated 5.0 out of 5.0 by Goalie37 Great Place
Stayed for a couple weeks for business, suits were spacious, TV worked well, staff was helpful and friendly. They have free guest laundry as well.
I would recommend to anyone for short or long stays.
January 7, 2014
Rated 5.0 out of 5.0 by Regular Family Guy very nice hotel in a great location
nice. i was here on business. the staff is great and the location of the hotel is also good. i was satisfied with this stay (long term). wiould go again.
January 7, 2014
Rated 5.0 out of 5.0 by DrVelonda Christmas2013-Great experience
This is a wonderful location for anyone visiting multiple family members. The price value is superb and the service rock star!
January 1, 2014
Rated 5.0 out of 5.0 fantastic suite
We really enjoyed our 2 night stay in the jacuzzi suite and look forward to returning very soon. Did not want to leave because it was so relaxing.
December 30, 2013