Rated 4.5 out of 5 by 82
Rated 4.0 out of 5.0 by Fussy Clean room, friendly staff, nice breakfast
Very friendly staff. Bed was a bit soft for me, but nice and clean overall. Would stay there again !
December 17, 2012
Rated 3.0 out of 5.0 by 11764 Breakfast buffet needs help
Breakfast buffet is hit or miss. Usually runs out of food. Last trip they ran out of yogurt, and food trays were not refilled in a timely fashion on a Sunday. Wait staff woman put out a tip jar. Really tacky. I prefer to hand the money personally and thank them.
December 16, 2012
Rated 3.0 out of 5.0 by visitor49 noisy stay
The heating/AC unit was so noisy it kept us awake. Everything else was good. Staff very friendly.
December 12, 2012
Rated 4.0 out of 5.0 by Legolady Great breakfast choices
Nice comfortable room and great breakfast choices. We loved the pancake machine. This will be our go to hotel when we are in the DC area from now on. Super close to Target, Walmart, lots of places to eat and most importantly very close to the metro.
December 7, 2012
Rated 5.0 out of 5.0 by Charlieboy Beautiful Hotel and Wonderful Staff
We were pleasantly surprised that this Holiday Inn Express was so beautiful. The lobby area was very welcoming and newly furnished. We were graciously welcomed by Marlene at the front desk and she assisted us with nearby restaurants in the Old Town area of Alexandria, VA.
We were only there for one night, but we really enjoyed our stay and will look forward to coming back next spring for a few days to visit this historic area of Virginia.
Keep up the good work!
C.M. Hilton Head, SC
December 6, 2012
Rated 4.0 out of 5.0 by Room408 Bad start, good recovery
The first night I slept in my clothes because the sheets on the bed in room 408 were not clean and appeared to not have been changed from the previous guest. I told the front desk the next morning and they had house keeping change the sheets.
In addition to dirty sheets, the toilet would clog and slowly drain.
I went to the front desk and David the maintenance man happen to be there and came to my rescue. He brought the snake and after many attempts was able to extract the room cardkey that someone had flushed prior to my arrival. A first for both of us. David was great in helping and even cleaned up before he left. He appologized for the inconvenience and explained that this had not been reported before.
David provided excellent customer service quickly and turned what could have been a bad situation into a positive. Thank you David for your help.
As for the dirty sheets on the bed, if the policy of this hotel is to not change the sheets after every customer stay, I will not be staying here again. Nor will I recommend my collegues stay her either. I would hope that the management of housekeeping would ensure that arriving customers do not have to sleep on dirty sheets in the future.
December 3, 2012
Rated 5.0 out of 5.0 by allvolgal We were gone for ten days at six different hotels, and this was by far the best
The managers were very helpful. We had a few minor problems, and it was always resolved quickly.The front desk staff was wonderful in recommending where to eat and how to get to places. The shuttle bus to the Metro was quick and the drivers were wonderful. The lady that works the breakfast is really there to serve you: bringing a paper,making pancakes, getting extra napkins, and offered to help in any way she could. This was also a very quiet hotel. We stayed in a jacuzzi room which was wonderful after walking all day in Washington. The only drawback to this room was that the room above us had a jacuzzi tub too. When they would fill the tub, it sounded like a standing under a waterfall. This lasted only about ten to fifteen minutes, so no real problem...just so happened they always did it right when we were going to sleep!!! I would definitely go back to this hotel. And every Holiday Inn should strive to meet the quality that this hotel offered!
November 19, 2012
Rated 5.0 out of 5.0 by julystar Alexanderia HIExpress
We chose this location because it is just a short distance from Mount Vernon, which we planned to tour. The hotel was busy, but quiet. Our room was very clean and comfortable. We enjoyed our two night stay and would choose this HIE again if we were in the area.
November 17, 2012
Rated 5.0 out of 5.0 by Kyle3412 Great stay
Excellent fitness room. Goes beyond to provide enough to get a great workout on a work trip.
Nice staff and good breakfast
The internet speed was not very fast, but great stay overall.
November 7, 2012
Rated 5.0 out of 5.0 by 2Traveler A Good Choice
In choosing a hotel ,one should look for convenience .Holiday Inn Express Fort Belvoir provided convenience of location,convenience of a place for breakfast, convenience of a comfortable bed,convenience of extremely clean soundings, and convenience of a relaxing atmosphere.
October 28, 2012
Rated 4.0 out of 5.0 by AndrewL Nice
My wife and I spent the night on our vacation and enjoyed the experience. The location is good, a few minutes from Old Town Alexandria one direction and a few minutes from Mt. Vernon the other direction. The staff was great - very friendly and accomodating. Very spacious breakfast area enhanced our experience.
October 25, 2012
Rated 5.0 out of 5.0 by drdiazdnp Great Service, Breakfast Lady Nancy was awesome!!!
Great Location, Great staff, Great Food and the Housekeepers were great
October 18, 2012
Rated 5.0 out of 5.0 by Jane60 Helpful staff
Great facility and friendly staff. We needed to extend our stay and the front desk was very helpful in assisting us with securing a room for an additional night. Very Clean.
October 15, 2012
Rated 4.0 out of 5.0 by Deb33 Need new sheets
I enjoyed everything about the stay except for the quality of the sheets. The sheets, particularly the pillowcases are so pilled they are really uncomfortable.
October 12, 2012