Rated 4.5 out of 5 by 156
Rated 3.0 out of 5.0 by ALMIST21 great breakfast, average stay, below average room
Pros: Breakfast selection was great. Staff was very personable.
Cons: Room had a funny smell, enough to be bothersome, possibly due to being just next to the pool. Shower door was jammed. No tub, standing shower only hard to bathe our little one. Pool was cold. Hot tub was lukewarm. Fitness facilities minimal.
For no more than we were needing for our stay the hotel was fine but if we stayed in the area again I may choose to try a different hotel. The breakfast selection made up for a lot of the minor inconveniences though.
April 14, 2015
Rated 4.0 out of 5.0 by Stompie... Nice property.
This is a very simple and nice property. The staff are very friendly and helpful.I was here for a funeral of a very good friend so my demeanor was one of calm and sorrow. I felt at home here and want to thank all for this. One observation I would like to mention is that the carpets all over should be renewed as they are old and dirty looking through lots of use and traffic. The breakfast area was awesome, clean, nice selection, very attentive staff cleaning, wiping, refilling etc etc...
Well done to all....
April 13, 2015
Rated 5.0 out of 5.0 by Eligh 54 Great Service
I recently stay at a Express on business, had wonderful service and great rates
April 11, 2015
Rated 5.0 out of 5.0 by Kate008 Highly Recommend It
I stayed for three nights and would definitely stay again.
April 2, 2015
Rated 5.0 out of 5.0 by therayments6 Great Place to Stay!
I had made reservations with another HIExpress only to read some terrible reviews as I got closer to my stay. This caused me to cancel that reservation and redo my search. I saw great reviews for the Algonquin hotel and knew it would be our best choice. We were definitely impressed.
When we arrived there were no luggage carts available. The mgr on duty started to look for one immediately and was prompt to find one. The service staff was extremely friendly. My family enjoyed Otis Spunkmeyer cookies at the front desk and the breakfast was unbelievable and the variety available was fabulous. We've been to other hotels within this same chain and have found it lacking. At times, those hotels ran out of food. Not this one! It was fully stocked for the ENTIRE breakfast time. THANK YOU!
This has one of the best pool rooms we've been too! The design with have it with lots of open windows was excellent. The pool water temperature was perfect and we loved that there was a bathroom within the pool facility.
Overall, we had a great stay and will DEFINITELY use this hotel again the next time we're in the area! Thanks again for your great service and friendly smiles!
March 30, 2015
Rated 5.0 out of 5.0 by Ray118 Incredible staff
It always starts with the people... From the GM, Ben, to Tony, Cara and the rest of the Team. They are all very attentive, professional, friendly and inviting. It starts and ends with the Leader!
The facility is uber clean, room and bed are very comfortable, which promises a quite, restful sleep. I have stayed here multiple times and they have exceeded my expectations on every visit. I highly recommend staying with this HIE family.
Thank you for making our stay most blissful:-)
March 29, 2015
Rated 5.0 out of 5.0 by IowaForester If you have to stay at a hotel . . . .
At least this hotel was worth the money when you have to stay at a hotel away from home.
March 25, 2015
Rated 4.0 out of 5.0 by ShhDiAnne Comfy
Bed was really comfy, bathroom clean, there was a refrig and microwave in the room - wonderful to have.
The Breakfast was a nice variety, cute little pancake maker machine. My biggest disappointment was the cleaning lady. Breakfast ends at 10. About a quarter til she starts stalking, moving items, removed the coffee creamer. By 5 til she's reloading and cleaning. At 9:59 and 30 seconds she starts locking to milk cooler, turns off the juice, and reaches around the young lady standing IN FRONT OF THE pancake machine, opens it and takes out the mechanism. I would have given her a ranting rage if she had done it to me or one of my family members. I mean really. I understand the need to shut it down, but, hey can we get the bagels and cream cheese without the cleaning lady swishing back and forth removing items? Left a sour taste in my mouth.
March 6, 2015