Rated 4.4 out of 5 by 202
Rated 5.0 out of 5.0 Friendly, helpful staff and wonderful room.
This stay was the most pleasant hotel stay we have had in years. My husband and I will go out of our way to stay at a Holiday Inn Express every time we travel in the future.
September 2, 2015
Rated 5.0 out of 5.0 by Russrbins Even a note pad
I realized I picked up the wrong folder when I left my office to travel to Chicago. I didn't have a notepad or pen for that matter for my meetings that morning.
Upon checkout I asked if the front desk had anything I could use that day. They provided a new notepad and pen for me to use with a smile.
I appreciated their help as it was too early in the day to find an office supply store open. The staff were really friendly and helpful. I will be staying here again.
August 31, 2015
Rated 5.0 out of 5.0 by Merlie2 Terrific staff
This was our third visit in a month. Staff made pleasant visit out of bad reason for trip. Gloria, Kineta and Antwinnette at front desk were super. They were always friendly and helpful on our many changes.. Gloria, the breakfast lady, always friendly and upbeat, Alejandra in Laundry & Housekeeping always pleasant. Enjoyed Tuesday & Wednesday night snacks. They were delicious and filling. Breakfast was always delicious and healthy. Great staff, great location will stay here again.
August 21, 2015
Rated 5.0 out of 5.0 by WindyCity58 Great service
Great night's sleep, were able to get pancakes at 11 pm in the dining area!
August 18, 2015
Rated 5.0 out of 5.0 by DT-1 great stay
From arrival to departure the staff made sure I was happy. They recommended local dining and offered transportation if needed. overall a seamless nights stay in a very comfortable hotel.. I highly recommend this hotel if you find yourself in Algonquin, Il. I do recommend you also take the time to enjoy the Pancakes offered up until midnight, it's a nice touch!
August 15, 2015
Rated 5.0 out of 5.0 by Kenh2014 Superb service as usual
As with all the Holiday Inn Express hotels we have used in the UK and the USA, the standard of service in Algonquin is excellent. All the staff are extremely friendly and go out of their way to be helpful. Well done senior management, as one has to assume the ethos is filtered down from above. Thank you also for all that you did for my wife's Gluten-free diet. Well done and keep it up please. We always recommend Holiday Inn Express to our family and friends.
August 11, 2015
Rated 4.0 out of 5.0 by Linda Arnold Very Roomy
We checked in to our room at around 1:30AM, Algonquin time after a very long road trip. It would have been nice to have had a later check out time.
The room was very nice and accommodated our party of 6 (2 adults and 4 children) well.
July 30, 2015
Rated 1.0 out of 5.0 by Upgrade your hotel in IL Scott at front desk was very helpful
The young man who handled the problems at 6;00a on a Sunday morning was very helpful.
July 22, 2015