Rated 4.5 out of 5 by 44
Rated 1.0 out of 5.0 by Wedding10 Nice hotel, but Rude staff
This hotel has nice features, but DON'T book a block of rooms. Manager and staff unwilling to make your stay the experience they promised.
October 15, 2013
Rated 5.0 out of 5.0 by Oblivian Great Hospitality
During the evening of my stay, I went down to the pantry for a sweet snack. The front desk staff greeted me cheerfully and asked me if I'd like some pizza. I was surprised by the offer but who doesn't like pizza so I said sure. She gave me a an entire plate full of delicious thin crust meat lovers pizza! Now that's a personal touch I won't forget.
October 8, 2013
Rated 5.0 out of 5.0 by Tapestry Staff
Accomodations are about on par with other quality Holiday Inn Express facilities.
The front desk staff has been exceptionally helpful, friendly, and efficient my past few stays. Really, a step above normal for me.
October 4, 2013
Rated 4.0 out of 5.0 by firekmm Nice Clean Rooms
The Location is good, and the staff is friendly. Have major problems with web site. If you are going to book on line, make sure that you read all of the HYPERLINKS!!! Did not know it was prepaid. They will not work with you for this mistake.
October 2, 2013
Rated 4.0 out of 5.0 by sjbm good choice for algonquin
the heating/air unit was not great; the fan only came on when the unit came on; the fan on option did not work therefore, it could get stuffy in the room before the unit came back on; i wish HIE would get some other pillow options for people who are not able to sleep on too firm fiber pillows--the "firm" and "soft" pillow cases are a joke; breakfast is very nice to have in the hotel w/o going out--love the cinnamon rolls!
September 26, 2013
Rated 5.0 out of 5.0 by glaud Outstanding employee makes for a great stay
The Holiday Inn express is up to their regular standards.
clean comfortable rooms
BUT what pushed this visit over the top is your staff,
Karen at the front desk is probably one of the best staff members
I've come across at any hotel.
She went above and beyond making sure my stay with my kids was perfect. As I say, people are the ones that make it and she did. I only wish I had more stars to give her..
September 26, 2013
Rated 5.0 out of 5.0 by BunnyPhooPhoo Was All good!
Stayed at this Holiday Inn Express for one night after a wedding in the area. Really enjoyed the breakfast spread. Everyone talked about the pancake making machine!! Rooms were clean and in order! Lobby area is very pretty. Thank You!
September 24, 2013
Rated 5.0 out of 5.0 by MaxH Welcoming Reception
I just missed the manager's reception when I was checking in.
The person behind the counter realized it and gave me a glass of wine so I wouldn't feel left out. Excellent customer focus!
September 22, 2013
Rated 4.0 out of 5.0 by JoeMahma Love this place
I travel a lot and stay at a lot of hotels and other than the convoluted and overly complicated TV channels menu, this is one of the better hotels I've stayed at. Oh also, they were out of raisin bran cereal by the time I went down for breakfast (9am).
September 21, 2013
Rated 5.0 out of 5.0 by jjack711 Groupon Good
My wife and I headed here for our 3 year anniversary, and used a Groupon. It was great! Especially the people! Breakfast was awesome!
My only complaint would have been the room. We got the Whirlpool Suite and I wasn't very impressed with it's glamor. It was just a plain room with a whirlpool slapped in it.
But again, great people, great food, amazing service! They even helped keep my plans a secret from my wife for our anniversary!
September 20, 2013
Rated 5.0 out of 5.0 by Opinionated Home away from home for a week
We stayed between a home sale and a purchase. We were very comfortable and the staff was helpful with everything we needed.
September 10, 2013
Rated 5.0 out of 5.0 by JamesTravelingDoc Great employees at the front desk
Satya was exceedingly helpful while I was in Chicago on business. His competency and interpersonal skills make him a valuable asset to your organization. Many thanks to Satya!
September 1, 2013
Rated 5.0 out of 5.0 by GolfGirl Love this place!
We always look forward to staying at this HIExpress. We travel all over and this hotel is top notch. The staff is so friendly, the rooms are always very comfortable and clean and the breakfast is the very best! Thank you for always providing us with a wonderful stay.
August 11, 2013
Rated 1.0 out of 5.0 by Leez niosey, kids running the halls yelling till 11;30
Stayed here twice and both times the management can not control the noise level. Kids running around, people slamming doors till nearly midnight. will never stay here again
August 8, 2013
Rated 5.0 out of 5.0 by Hank216 Convenient and Comfortable
We were visiting family in the area and found the Holiday Inn Express in Algonquin to be an excellent place to stay. It was conveniently located, the room was nice and the service was great. Our room was comfortable and bright.
July 31, 2013
Rated 5.0 out of 5.0 by ch911 clean and friendly
the hotel and room were very clean and the staff was super nice and breakfast was a plus.
July 29, 2013
Rated 4.0 out of 5.0 by Tim280 Pleased and will return
I stayed here with my wife and 2 young kids and we were very happy with the hotel. The pool was nice (we were the only ones in it at 10am Saturday morning) and hot tub was nice as well. The complimentary breakfast had plenty of selection with a nice seating area.
Overall, the Holiday Inn Express in Algonquin was simple but nice - just as we wanted! We'd be happy to stay here again.
July 23, 2013
Rated 5.0 out of 5.0 by Buckeye44 Helpful Staff
The staff has gone out of it's way to help resolve some administrative issues.
July 11, 2013
Rated 5.0 out of 5.0 by JohnH33 Great One day and niight stay
Check in and out was very easy. Room was very comfortable with being very clean and bed provided a good nights sleep. Used pool and spa twice and enjoyed very much. Provided breakfast was very adequate with a lot of choices. Would stay at this location again.
July 1, 2013
Rated 5.0 out of 5.0 by Claus Very friendly staff
Nothing beats the staff at his Holiday Inn when it comes to making you feel welcome like home.
June 27, 2013
Rated 4.0 out of 5.0 by Opinionated Easy, comfortable
Great location at a good cost. The experience was completely comfortable. The surprise was drinks and appetizers in the lobby.
Staff was very friendly.
June 17, 2013
Rated 5.0 out of 5.0 by smwhitson Awesome Staff / Great Facility
The team at the Algonquin Holiday Inn hosted ~60 of my relatives/friends for our wedding over Memorial Day. There were zero complains from our guests.
The Hotel team was extremely professional, friendly, courteous, and offered exceptional customer service! They had a few other "large parties" that weekend...and easily accommodated all.
HUGE thanks to the team! Awesome job!!
June 5, 2013
Rated 4.0 out of 5.0 by Gramma Clean and comfortable
I stayed with my granddaughters when we were in Algonquin for a bridal shower..it was perfect for us considering the location...the pool area is extremely small, however and has just a few chairs...but the girls had fun...the hotel was packed with guests and their children, so it was also pretty noisy in the halls till at least midnight ...again, the girls didnt notice, just me! Regardless, you just cannot beat a clean Holiday Inn with the complimentary breakfast when traveling with kids...the staff was very friendly as well.
May 31, 2013
Rated 5.0 out of 5.0 by Winn Friendly, helpful staff
Clean, quiet rooms, comfortable beds. Staff very pleasant.
May 30, 2013
Rated 5.0 out of 5.0 by Rfranman Excellent
Everything was perfect. We were close to family, good restaurants, and a variety of shopping experiences. The staff was very friendly and helpful. The inn was impeccably clean and well-kept.
May 26, 2013
Rated 5.0 out of 5.0 by americangirl1890 Great service
Originally planned on staying just one night, but when my plans changed to two nights there was no problems from the hotel staff in accommodating my request. While I was there, there was a manager meet and greet that I was made aware of by a phone call from the manager and while I was not able to attend it, it was a nice gesture.
May 20, 2013
Rated 4.0 out of 5.0 by sgharlow Experience review
I think without a doubt this was the most pleasurable stay of all places. I am on the road and in a different place almost nightly. I was and am pleased to say that I had a very good experience with my stay here.
May 8, 2013
Rated 5.0 out of 5.0 by Jome Outstanding service
I particularly want to commend Lauri at the front desk. My family had gathered for the funeral of my son and we all appreciated the understanding and services that she supplied.. Your coorporate headquarters needs to keep an eye on her. She is tops.
April 26, 2013
Rated 5.0 out of 5.0 by karylwack Wonderful Customer Service!
We stayed at this hotel for three nights while in Algonquin for my brother's funeral. Desk clerk Lauri treated us like family, catering to our every need! I'd highly recommend her for any customer-service position, and thank her, and Holiday Inn Express, for making us feel so comfortable during this difficult time.
April 19, 2013
Rated 5.0 out of 5.0 by MriMark Staff always exceed my expectations!
This location has the best staff. I have stayed on many different occasions and the staff always remember my name and preferences. Aside from the powdered eggs at breakfast, I will continue to stay at this property.
April 3, 2013