Rated 4.4 out of 5 by 209
Rated 5.0 out of 5.0 by Shandymama Chicago Stay
The hotel is very neat, customer service was excellent. Breakfast was very good, complimentary evening snacks was very good. No complaint at all, very impressed with overall service and stay.
September 28, 2015
Rated 5.0 out of 5.0 great service
Very clean and friendly people been staying there for about a year never had any problom
September 27, 2015
Rated 5.0 out of 5.0 by JerryZandra Away from noise
Just a block off of a main highway, still very quiet and clean. Just what we wanted. Front desk was exceptionally friendly upon our arrival. Our room was nice enough to be happy with it if we were to stay for 2 weeks. Good value for the money.
September 23, 2015
Rated 2.0 out of 5.0 by Mike1830618 First room was not clean
The first room that I was given had beds that were not made, full trash cans, open soap bar on the bathroom counter and open soap and shampoo in the shower. I went to the front desk and asked for a new room. The fir at the front desk was polite and changed my room. I was never contacted by a manager apologizing, which I thought was the least they should do. Will not stay at this hotel again.
September 21, 2015
Rated 4.0 out of 5.0 by awestm01 Pretty good
I expected worse from a Holiday Inn, as I am a luxury guy. Well lit, clean, new, with a poll and hot tub, small workout room, a breakfast and a couple dinner mixers. Better than any hotels in Crystal Lake.
September 21, 2015
Rated 5.0 out of 5.0 by Ella77 Welcoming staff, excellent experience
Staff works hard to exceed your needs.
Convient location with ample restaurant choices
September 8, 2015
Rated 5.0 out of 5.0 by kimro Wouldn't stay ANYWHERE else!
This was the third stay at this HIE and with many other options in the area I can tell you we will NEVER stay anywhere else!
September 3, 2015
Rated 5.0 out of 5.0 by M.A. & Himself Friendly, helpful staff and wonderful room.
This stay was the most pleasant hotel stay we have had in years. My husband and I will go out of our way to stay at a Holiday Inn Express every time we travel in the future.
September 2, 2015