Rated 4.5 out of 5 by 159
Rated 5.0 out of 5.0 by adla great service with poor mattress quality
Overall experience was very good except mattress make me sore in the morning
April 27, 2015
Rated 5.0 out of 5.0 by Kenne22g Exceeded Expectations!
Amazing hotel, amazing location. Everything you need is nearby. Their breakfast choices are BEYOND amazing - its like the menu of a Denny's minus the skillets and minus the price!
The entire management staff was amazing. Ben and Gloria where always a pleasure to talk with. And if you can, make sure to say hi to Cara when she's around, she will always have a story to tell about her precious kids!
The staff handles tough situations great, even when others do not understand the scope of things - I witnessed it my first night there.
The ease of use of their local shuttle is amazing.
April 26, 2015
Rated 5.0 out of 5.0 by Kimber21 Great hotel, great service
I stay here on business and never disappointed great hotel great service. Close to everything and overall great area.
April 25, 2015
Rated 3.0 out of 5.0 by ALMIST21 great breakfast, average stay, below average room
Pros: Breakfast selection was great. Staff was very personable.
Cons: Room had a funny smell, enough to be bothersome, possibly due to being just next to the pool. Shower door was jammed. No tub, standing shower only hard to bathe our little one. Pool was cold. Hot tub was lukewarm. Fitness facilities minimal.
For no more than we were needing for our stay the hotel was fine but if we stayed in the area again I may choose to try a different hotel. The breakfast selection made up for a lot of the minor inconveniences though.
April 14, 2015
Rated 4.0 out of 5.0 by Stompie... Nice property.
This is a very simple and nice property. The staff are very friendly and helpful.I was here for a funeral of a very good friend so my demeanor was one of calm and sorrow. I felt at home here and want to thank all for this. One observation I would like to mention is that the carpets all over should be renewed as they are old and dirty looking through lots of use and traffic. The breakfast area was awesome, clean, nice selection, very attentive staff cleaning, wiping, refilling etc etc...
Well done to all....
April 13, 2015
Rated 5.0 out of 5.0 by Eligh 54 Great Service
I recently stay at a Express on business, had wonderful service and great rates
April 11, 2015
Rated 5.0 out of 5.0 by Kate008 Highly Recommend It
I stayed for three nights and would definitely stay again.
April 2, 2015
Rated 5.0 out of 5.0 by therayments6 Great Place to Stay!
I had made reservations with another HIExpress only to read some terrible reviews as I got closer to my stay. This caused me to cancel that reservation and redo my search. I saw great reviews for the Algonquin hotel and knew it would be our best choice. We were definitely impressed.
When we arrived there were no luggage carts available. The mgr on duty started to look for one immediately and was prompt to find one. The service staff was extremely friendly. My family enjoyed Otis Spunkmeyer cookies at the front desk and the breakfast was unbelievable and the variety available was fabulous. We've been to other hotels within this same chain and have found it lacking. At times, those hotels ran out of food. Not this one! It was fully stocked for the ENTIRE breakfast time. THANK YOU!
This has one of the best pool rooms we've been too! The design with have it with lots of open windows was excellent. The pool water temperature was perfect and we loved that there was a bathroom within the pool facility.
Overall, we had a great stay and will DEFINITELY use this hotel again the next time we're in the area! Thanks again for your great service and friendly smiles!
March 30, 2015