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Rated 4.1 out of 5 by 41 reviewers.
Rated 4.0 out of 5.0 by Hotel Staff Upon Arrival, I was told that the A/C was out due to overall city power usage. The front desk staff was very friendly and was diligently trying to accommodate all guests and assure them that the power would be coming back up and that the A/C would not go out during the night. I stayed anyway and had no problem. The power came back on and stayed on. Great job on behalf of the Front Desk Staff in conflict resolution. August 21, 2014
Rated 5.0 out of 5.0 by Great place to stay!!! Great place to stay loved the staff!!! Would definitely recommend to anyone !!! August 17, 2014
Rated 3.0 out of 5.0 by staff very friendly and caring Was in town on business and as always try to stay at a Holiday Inn, when my wife first arrived at this property she notices the A.C. was not working properly , the staff offered right away to put us in another room...the room was up graded , only issues we saw was bed very uncomfortable , wife and I neither one good a good night sleep...Lady in breakfast area was very friendly and was very attentive, just think Company really needs to look into adding new items to the breakfast bar , I know if im staying in a location for more then few day , I start eating out, for lack of better words , gets boring...the choices...most time scrambled eggs are watery ...I know properties are limited with cooking ...The staff for most part very friendly , most new on the job , but did notice short handed one evening and trying to multi task...I would have thought property manager staying on sight would have came down to help, my wife observed for over forty five minutes young Lady checking in guest, trying to set up happy hour and make evening cookies...few guest got little frustrated because of having to wait...have to say My wife said young lady maintained a very friendly manor...kuddos to her....I will continue to stay here August 12, 2014
Rated 5.0 out of 5.0 by Comfortable, Quiet, and Convenient The room was very clean and the beds were superb. The staff was cheerful and accommodating. I was able to get a great nights sleep and started the day refreshed the next morning. The hotel was located close to many restaurants, stores, gas stations, etc. In that respect it was very convenient. August 7, 2014
Rated 5.0 out of 5.0 by Great staff, breakfast This was great stay. Can't wait to go back. Not a lot to do in Alice, but staying at the holiday express you'd never no it. July 16, 2014
Rated 5.0 out of 5.0 Best Holiday Inn I Have Ever Stayed At My Grandmother and I took a trip to Alice this past weekend, and we stayed at the Holiday Inn Express. The hotel very much surpassed my expectations. The room was immaculate and smelled wonderful and clean. The bathroom was also very clean and spacious. The kitchenette in our room was also very nice and came stocked with paper good which I had never seen before. The breakfast was amazing. The choices were never ending and the supply was never low. The breakfast area was also very clean, and the two ladies that worked that area were very friendly and accommodating. They were very helpful and made sure that everything was very clean. The front desk personnel were also great. We needed directions and they had no problem helping us. They even wrote down the directions. This hotel very much surpassed my expectations. When we visit Alice again we will definitely be staying there. The staff, service, rooms, and breakfast were all great! July 15, 2014
Rated 3.0 out of 5.0 by Old hotel at high price I worked late that night, so at 11:30 pm walking down the hallway to my room it smelled like spoiled food. The room was hot when I walked in so I turned down the thermostat, after taking a shower and trying to fall asleep the AC never cooled the room and sounded like it wanted to fall at 12:30 am I called the front desk to change rooms, luckily the staff worked quick to help and they had one available on the 2nd floor that did not smell like rotten food! July 13, 2014
Rated 5.0 out of 5.0 by Late check-in Arrived late, staff very friendly. Room was cleaned, bed was very comfortable. No noise in the hallway. July 13, 2014
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