Rated 4.0 out of 5 by 436
Rated 5.0 out of 5.0 by bill48169 relaxing
I wanted a comfortable get away for the night...and found it at this hotel....the fireplace was an added plus....as was the in room hot tub
November 19, 2015
Rated 5.0 out of 5.0 by noneatallthanks Outdated
This hotel is very outdated and really needs a good cleaning. The beds were very clean and the floor but the bathroom really needed repair. But over all very nice. And it is very close to a lot of offerings in the Detroit area.
November 18, 2015
Rated 5.0 out of 5.0 by cokerwally Friendly staff and unique furnishings
The breakfast attendant, is a wonderful and attentive person. If you stay at this facility, you will truly appreciate what a wonderful person she is! I have stayed at this facility many times and have never had a bad experience.
November 16, 2015
Rated 5.0 out of 5.0 by lindab73 Great Value
I had a wonderful time and the room exceeded my expectations. The staff was friendly and the hotel and room were very clean.
November 11, 2015
Rated 5.0 out of 5.0 by denvero Very clean room
My room was very clean and up to date. The staff was very friendly and helpful. There was a nice outside area where I was able to relax after a full day of activities. The hotel was located in a very quiet area but still only minutes from downtown Detroit. I would definitely stay at this hotel when returning to the Detroit area.
November 2, 2015
Rated 1.0 out of 5.0 by Sunnymiracle I was booked under another guest's name!!!!
The unforgivable mistake made here is that my reservation was made under another guest name! Can you imagine the frustration and panic when I got to the hotel for an event and I was not booked even though I had called 2 days before. And as you can imagine the promotional rate that I got when I called two days before, was not honored. I had in mind to swalk out of the hotel , but as I came out of town and had to attend my event , I was stuck.
The other problem I had was that I was checked out the day after my arrival even though I indicated I was gonna st a y 3days.
The air conditioner in my room was not circulating. To get the benefit of the air conditioning, you had to sit right in front of the air conditioner. The water in the bathroom would not drain.
I found the rest of the hotel amenities in the regular style of Holiday Inn express- excellent. Just to recap, can you imagine that this review was sent to me in that other guests name, can they not correct the mistake???
October 28, 2015
Rated 3.0 out of 5.0 by Girlfromthesip A stay in Detroit for the marathon
The stay was average at best. I have stayed at better Holiday Inn Expresses in other cities. First, it took a moment for someone to come to the front desk. Then, the curtains were torn. It wasn't a BIG deal, but nevertheless I would like to have the ease of knowing that everything in the room was nice and crisp. Then, the front desk alerted my guest to find out what time we were going to check out after the first night, but we were staying two nights. I'm not sure what happened. If they would've check the computer, it would have show that I was staying two nights and not one. I know that the first room was "paid" by my points, but they could've been a little bit more vigilant to find out the answer before asking me. Again, it is not a big deal, but nevertheless I wanted to point that out. I will continue to stay at Holiday Inn Expresses, but not this one again. I will try a different one in Detroit if I return in the future.
October 23, 2015
Rated 4.0 out of 5.0 by On the Road Rick Facilities
Very Good experience...met expectations and an excellent value
October 23, 2015