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Rated 4.1 out of 5 by 244 reviewers.
Rated 4.0 out of 5.0 by Trip to Greenfield Village Overall hotel was very nice. A little off the beaten path and appears to be older facility but well maintained. Beds were a little soft for me but others may love that fact. Would stay here again if in the area. October 2, 2014
Rated 5.0 out of 5.0 by Exercise equipment in room. There were two pieces of exercise equipment in my room along with the hot tub. I thought this was a great idea. Except, there was no chest of drawers. When I stay at a hotel, I prefer to place my clothes for the week in the small dressers usually provided and the closet. I try not to "live out of my suitcase". This was the only issue I had with my stay. Otherwise, it's a great place to stay. September 30, 2014
Rated 5.0 out of 5.0 by Great experience We got to the hotel and although some things were not ready as we had ordered...the staff quickly made up for it and prepared our request as pre planned IE: No Champagne package waiting for us when we arrived (prepaid to be there waiting as a surprise to my husband), safe did not work, nor phone but all was remidied quite quickly once staff knew of the problems Clean rooms and quite cozy and romantic! September 24, 2014
Rated 4.0 out of 5.0 by Unique Interior Loved the interior of this IHG. Very beautiful furniture thruout the Hotel. The staff was very helpful. September 23, 2014
Rated 5.0 out of 5.0 by Very Nice Place Very nice hotel, clean rooms, nice staff and close to where my business was located. I will always stay here when in town. September 23, 2014
Rated 4.0 out of 5.0 by Quiet place Lobby area is a A little bit worn, but the rooms are good. Poor electrical contact for plug ins. Nice pool, annd close to the Henry Ford Museum. There is only one restaurant within walking distance, but many if you drive.. September 19, 2014
Rated 5.0 out of 5.0 by Elevator The elevator here is broken every week. Be prepared to climb the stairs some days if you have a long stay. Also, the breakfast is wonderful during the week. Fresh and hot all the time. But I stayed over on the weekend and the breakfast service was horrible. Hardly no food on the counters, they ran out of food an hour before breakfast was over. I noticed to young ladies standing in the back as if they didn't know what to do. September 16, 2014
Rated 2.0 out of 5.0 by Horrible Service, Dirty Rooms I will NEVER go back here. It was definitely NOT worth the price and the staff was rude. The room had bugs and the TV channels didn't work. When we asked for complimentary toothpaste because we happened to forget ours, we were told they were out and should proceed to go purchase from outside. I would not stay here. September 15, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel I traveled for business for a total of 3 months and stayed at this hotel for almost the entire stay. The staff was friendly and very helpful. The suites are large and very comfortable, almost makes you feel like your at home. Hotel is located right next to the interstate, but no highway noise bleeds through into the rooms. Continental breakfast was very good and had varieties of breakfast items to choose from. The hotel is located within a 5 minute drive to the Ford Museum/River Rouge Plant Tour. Also, there are many resturants to choose from in the immediate area. The only gripe that I could have with this hotel is: sometime the channels don't show up. You get the Bouncing DirecTV logo on quite a few of the channels, but in comparison this isn't that big of a deal. Overall I would recommend this hotel for anyone that is traveling in this area. September 15, 2014
Rated 1.0 out of 5.0 by wont return wont return to this location. this is just another management mishap like those when I stop IHG using hotels before September 12, 2014
Rated 4.0 out of 5.0 by Grand lobby - good location Easy drive after leaving Tiger's game due to rain. Enjoyed free DVDs in room, so we still had fun night. The carpets and tile/grout need a good steam cleaning. Strange odor in room - needed airing out. Friendly staff. September 10, 2014
Rated 4.0 out of 5.0 by Clean well appointed room Was pleased with the room appointments. Comfortable for business travel. September 8, 2014
Rated 5.0 out of 5.0 by Friendly staff Clean room and good breakfast. Friendly staff. Nice property. September 8, 2014
Rated 4.0 out of 5.0 by good stay cswjr from lansing mi overall hotel was clean and comfortable was hard to find and I was not greeted as a ihg member September 6, 2014
Rated 5.0 out of 5.0 by nice staff,clean hotel,good food and amenities for business travelers nice staff,clean hotel,good food and amenities for business travelers, do not like the huge amount of pool chemicals on pool.ruined swim suits.I will continue to use holiday in express.I just wish they would change to a salt water filtration system, September 4, 2014
Rated 5.0 out of 5.0 by Comfortable bed, quiet in hallways and great service. We stayed 2 nights and found it quiet and very relaxing. Great service when requested. Breakfast area was clean and they had numerous things to eat, fresh fruit, yogurt, how and cold cereals, eggs, bacon etc. September 4, 2014
Rated 5.0 out of 5.0 by Just passing through Nice, clean and friendly hotel. Rooms were quiet and clean. They gave us a choice of floors but as a Platinum Elite member did not get an up grade, not that I needed it. The room was fine. September 4, 2014
Rated 4.0 out of 5.0 by nice room clean hotel it was an overall good expereince and stay. easy to find and well maintained, i would stay there again in the future if needed. September 4, 2014
Rated 5.0 out of 5.0 by great decor Nice hotel with convienient location to resturaunts and shopping mall. The antique furniture in the common areas are great decor. September 3, 2014
Rated 5.0 out of 5.0 by Nice stay at a unique hotel The Holiday Inn in Allen Park is a great place to stay with unique décor, and easy access to the I-94 freeway. Despite its proximity to the freeway noise is minimal. The staff were friendly and enjoyed my stay. August 28, 2014
Rated 4.0 out of 5.0 by Service Does Not Match the Price Overall this was a beautiful property and lovely room. However, the front desk attendant was overwhelmed when I arrive. She did not look up from her writing when she asked for my ID and credit card and then proceeded to take two phone calls while I waited. Although there were four in a room that included a king and sofa bed, we had to go back to the front desk for bedding. She said that we needed to "specially request" it at booking. This is the type of service I expect at a cheap hotel, not a moderately priced hotel of the calibre of Holiday Inn. The check out clerk was much more professional, so my experience could be a blip, but don't expect much in the way of graciousness from the staff. You may want to fork over your hard earned money at another establishment if this is important to you. August 27, 2014
Rated 1.0 out of 5.0 by Not worth the money We stayed there based on previous Holiday Inn experiences, complimentary hot and cold breakfast, and a standard room with two beds at a decent price. We didn't get the room we paid for.....we got a King bed. Lights from the parking lot shine in the room all night long no matter how you try to close them. We had to reset the outlet on the air conditioner and turn on all of the lights.....they didn't work when the light switches were turned on or when buttons were pushed. The microwave didn't work. Staff didn't care that they screwed up and didn't put us in the room we requested and PAID for. Breakfast wasn't even worth the elevator ride. Sausage was undercooked, eggs were cold and slimy, and they didn't even refill the muffins (only edible thing down there). August 27, 2014
Rated 4.0 out of 5.0 by Vacation Great location, surprisingly nice hotel. Staff friendliness was poor upon arrival and when we requested new towels and shampoo after room not refreshed for our second day. Tiffiny made up for it as did Ana in the breakfast buffet. August 26, 2014
Rated 5.0 out of 5.0 by One of the nicest of all Holiday Inn Expresses we've stayed in. Was immaculate and very nice hotel employees. Only negative was intermittent wifi. Breakfast bar attendee was so kind and helpful and everything Was fresh and available. I would definitely recommend! August 26, 2014
Rated 5.0 out of 5.0 by Great location and value This hotel is a perfect location midway between the airport and downtown Detroit. Close to shopping and restaurants. It is the typical type of Holiday Inn Express that you would expect to find and the service and rooms and daily free continental breakfast were all a very good value. I would definitely stay here again when traveling in the Detroit area. August 26, 2014
Rated 5.0 out of 5.0 by great bed slept well very comfortable to stay in hotel and easy access to the interstate August 26, 2014
Rated 5.0 out of 5.0 by Breakfast I loved everything but the breakfast. I am not a fan of powdered or packaged scrambled eggs, especially watery ones. Your hotel is not the only one that I have stayed at that offers a generic buffet breakfast. Jazz it up a little or have a breakfast restaurant where food is made fresh by order. I usually stay away from anything at the buffet but yogurt or fruit and some types of cereal. August 22, 2014
Rated 5.0 out of 5.0 by 4 Night Stay Hotel is very good overall. One mistake by maid service and lack of supervision by head of housekeeping was the only drawback...eventually fixed. Good place to stay, a bit tricky to drive to if not paying close attention because entrance to road it's on is right past the Interstate entrance ramp. August 21, 2014
Rated 4.0 out of 5.0 by comfy bed and pillows. breakfast great on weekdays only. Nice place to stay.Room good, only problem, rooms not made up till late in afternoon, 3:30. Breakfast lady was fantastic on Thursday and friday, very hard worker, very proud of her work. Made sure we had everything we wanted, Can't say the same for the saturday and sunday , breakfast people. Lousy! Eggs weren't even warm, not all food was out. August 21, 2014
Rated 5.0 out of 5.0 by Great location and Service We stayed here for a concert at Ford Field. Very easy to find and access the highway. Excellellant service and staff. Great breakfast. Very secure and nice grounds. Woudl definitly stay again if we are heading to a game or concert in Detroit. August 21, 2014
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