Rated 4.1 out of 5 by 247
Rated 5.0 out of 5.0 by R.J.C easy access to I94, and clean well appointed rooms
Our stay was enjoyable, we were able to get to Dearborn quickly, and then to Comerica Park for Tigers game. The room was quiet, no outside noises, even though we overlooked the Interstate. Breakfast sausages were as always tasty. The menu did not include eggs.
June 19, 2014
Rated 5.0 out of 5.0 by MaryMoonRN Very impressive!!!
The staff were very accommodating and courteous. The lobby was beautiful, have not seen another Express hotel like this. The room was very clean and everything in the hotel looked clean and new. Would recommend and would stay there again without hesitation.
June 18, 2014
Rated 5.0 out of 5.0 by jacko 5678 Happy Face Stay at the Holiday innexpress Allen park, Mi
very good hotel . clean, good location , great service.
June 16, 2014
Rated 3.0 out of 5.0 by Startraveler Good people, location-musty room needs channels and power
I am a frequent (weekly) business traveler and have become accustomed to multiple power outlets conveniently placed on or through light fixtures on nightstands. Also, limited channel line-up. Although tv content provider was Direct TV, I was unable to pull-up channel line-up guide using my computer because of site customization.
Everyone was very friendly, location was good, but my room (236) was very musty and had a strong odor of mildew. Several fixtures in bathroom looked rusty. If it wasn't for a very short stay, I would have asked to be moved. I am a IHG Gold-Elite member and enjoy the benefits and will continue to look to stay with IHG hotels.
June 16, 2014
Rated 2.0 out of 5.0 by AAAFreqTraveler Disappointing Stay
I have stayed here many times and enjoyed the hotel until now.
The bathroom had hair on the floor. It was unswept and unmopped.
The toilet was not level and ran all night.
The temperature in the room could not be regulated. One side of the room was hot and the other was cold.
The coffee pot did not work correctly and overflowed on the counter.
June 15, 2014
Rated 4.0 out of 5.0 by alleycat Great service friendly staff
Christina was very informative and conducted herself very professionally. Complimented me for Platinum elite status and thanked me for being a loyal member.
Ana your breakfast associate provides excellent service. She knows and understands her job very well.
This is my third visit to this hotel, and with outstanding personnel as these associates have shown, I will defintely return on my next trip.
June 14, 2014
Rated 2.0 out of 5.0 by Evh1 Front desk unaccomidating
Staff at the front desk needs training in customer service.
June 14, 2014
Rated 5.0 out of 5.0 by Alexisanne Comfortable facilities and surroundings beautifully decorated
My cousin and I have stayed in this hotel a few times because it is very clean, quiet, and offers a very good breakfast for the money. The hotel staff are very courteous and eager to help which is a real treat.
All in all it has always been a good experience and we will probably return to Detroit and stay here.
June 12, 2014
Rated 3.0 out of 5.0 by hotzim Allergy Alert
This is a fine hotel if you don't have allergies. If you have any breathing problems I would suggest you book a different hotel. Other than the musty smells the hotel was good value and convenient.
June 12, 2014
Rated 4.0 out of 5.0 by Bobby70 Overall good. Fair on variety of breakfast choice.
They had one staff member that was working during breakfast. It seem like we (guest) all show up around 9 am. Maybe the hotel management should have pitch in during this rush. I am surprise they did not have omelets.
June 10, 2014
Rated 5.0 out of 5.0 by Steve 52 Everything was great
Surprised at the room we received. Did not expect jacuzzi.
June 3, 2014
Rated 5.0 out of 5.0 by amy2716 Beautiful hotel
We reserved a package for a room + Henry Ford Museum/Greenfield Village tickets. We needed to pick up the tickets the morning of our arrival and they offered us early check-in, a pleasant surprise! Easy to travel between museum and hotel. This is a beautifully decorated hotel, and our room was very clean and comfortable. Breakfast bar was amazing, with many choices. Afternoon cookies, free DVD checkouts were appreciated. Overall a great value for the package. Definitely recommend!
June 2, 2014
Rated 5.0 out of 5.0 by Nana1984 My stay at Holdiay Express Inn
I loved my stay; the only thing that bothered me was that the eggs finished and it took a good while before they were replenished. Other than that, it was a great experience.
June 2, 2014
Rated 4.0 out of 5.0 by alleycat Front Desk Associate, Breakfast Associate
Your night associate was excellent, thanked me for for being a Platinum Member, and recognized my membership status. Offered the allowable gifts an elite member is entitled to. Presented herself very professionally and understands her job very well.
Your breakfast associate was very friendly and professional. Went out of her way to explain the items on the breakfast menu very thoroughly. Greeted everyone with a smile and made you feel welcome. Please reward these employees with a big THANK YOU, for an outstanding job!!!!!!!!!!!. This is from a person who travels frequently and have seen many hotels and personalities.
June 2, 2014
Rated 4.0 out of 5.0 by Canadian#1 Good experience
Staff were accommodating. whirlpool pump was not working. Some tiles are missing from the whirlpool (vandalism). The afternoon shift front desk attendant was not very friendly. The morning front desk Supervisor was very friendly and sweet. More variety of breakfast would be nice. Same dishes almost every morning.
They never asked me for the 300 point bonus per night or the free water and snack packs. One attendant didn't even know what I was talking about??
May 30, 2014
Rated 5.0 out of 5.0 by cm 1957 great service
The staff is always friendly and welcoming I will continue to return to this location
May 19, 2014
Rated 5.0 out of 5.0 by Malatha Great Fitness Center
i enjoyed newly done fitness center and Breakfast area.
May 19, 2014
Rated 5.0 out of 5.0 by philtom12 Great service and Comfortable room
Price was great , Home Away from Home.
Great service. Mr. Raj help us out.
May 19, 2014
Rated 5.0 out of 5.0 by Troyh123 Great Staff!
You won't be disappointed - All the employees went above and beyond to make it a great stay! I highly recommend this property and I'm sure you'll love it!
May 18, 2014
Rated 5.0 out of 5.0 by Noner Very Nice Hotel - Greaet Value
I have used this facility several times now and have been very pleased with my experience each time. Ample and well-lit parking; great foyer (library theme); pleasant staff; nice pool and exercise room; clean and spacious rooms; close to airport and Greenfield Village. Hotel is also great value whether using reward points or transacting with cash.
May 17, 2014
Rated 5.0 out of 5.0 by gail79 a port in a storm
was headed north for a family emergency and decided to drive till I was too tried. I had previously stayed here and thought I'd take the chance, late at night, that there would be space. Staff could not have been more accommodating.
May 13, 2014
Rated 5.0 out of 5.0 by Troyh123 Top Shelf!!! Don't miss this property
The service and value is always awesome at the Allen Park H.I. Express - but the entire crew was working they're A+ game on during my Mom's Birthday Trip. It all started with my reserving the room for my mom and speaking with Tiffany, who went the extra mile to make sure that the entire visit was first class. By the end of my mom's stay everyone new it was her birthday and was treating her with special care and the 'red' carpet was really rolled out. The quality and caring staff set this vacation apart!
If you are going to be in the Allen Park / Dearborn area and need a great hotel - Don't skip this one! They have my highest rating!
May 12, 2014
Rated 3.0 out of 5.0 by FloridaGator1Card It's ok, gets the job done
If you need a quick convenient place to stay, this place works. There are better options, but you basically get what you pay for here. Staff was very friendly and welcoming, so that was a huge plus!
May 11, 2014
Rated 5.0 out of 5.0 by tutormac Great Room and Great Service
We were traveling with our seven year old grandson and our two year old great-grandson who was with his parents in another room. We were visiting Henry Ford Museum and Thomas the Train at Greenfield village. The room was very comfortable; it was located near an exit as we had requested. The pool was very nice and the breakfast was excellent. VCRs were available to use. It wold be nice to have a couple children channels on the TV however. We will definitely return to this hotel when in the area again.
May 10, 2014
Rated 5.0 out of 5.0 by Mimmisan AWESOME rooms
This was one of THEE best hotels I've ever stayed at. Cudos to everyone working here - EXCEPT the grumpy person that might just had a bad day, in the check-in desk,
May 9, 2014
Rated 5.0 out of 5.0 by morrose Overall Stay
Great stay for a short business trip. Looking forward to staying another time, perhaps at this location or another location.
May 8, 2014
Rated 5.0 out of 5.0 by duskykemp Short stay but quiet and relaxing
Quiet relaxing environment. Not a lot of people, very quiet and relaxing.
May 6, 2014
Rated 5.0 out of 5.0 by luap2 Great service
The staff were very helpful in regards to directions to my destination. The lady waiting on us during breakfast was extremely friendly.
May 3, 2014
Rated 4.0 out of 5.0 by dumont club member
Wish you had the some things on weekends that you do for week day visitors. Like the goody bag for club members and the fresh baked cookies.
May 3, 2014
Rated 5.0 out of 5.0 by Rogbon Accommodating staff
We stayed 100 days at hotel due to house repairs the staff was excellent , Anna , Tiffany, Candice as well as everyone else made our stay there wonderful. Our housekeeper crystal and Jackie went above and beyond to make our room pleasant. Anna does a wonderful job making sure breakfast was a good start to our day. We are so pleased we chose this hotel to be our home away from home!
April 25, 2014