Rated 4.1 out of 5 by 324
Rated 5.0 out of 5.0 by Drakin53 Quite Pleasantly Surprising
I chose this location for proximity to some business I had, but this is clearly not a cookie-cutter built chain hotel. Immediately walking into the building the lobby was grand and had a library and reading room and the corridors were filled were massive impressive antiques. The staff, service, room, breakfast, etc were all up to par for a Holiday Inn, but the facility is far and away above any other Holiday Inn I've ever been to. I highly recommend this facility to others and would gladly return.
May 2, 2015
Rated 2.0 out of 5.0 by Mel Mia Down Hill Fast
I've stayed at the Holiday Inn in Allen Park several times. This last time I stayed I couldn't believe what a what happened to this once excellent hotel. I don't know if they down graded their DISH TV package but there were only about 12 channels available. After a long day of work to go back to a hotel and literally have nothing to watch is ridiculous. When i inquired about the lack of TV channels the lady at the front desk said "that is just the way it is". Also the internet signal was very weak. Somebody was constantly smoking on my floor and I would call down to the front desk every time, each time the only answer i got was "i will take care of it", although they never did. I stayed at the hotel for 5 days and every morning it was the exact same breakfast, no change whatsoever. The time before i stayed they changed the breakfast regularly. Don't know what is going on, but will definitely be taking my business elsewhere. Another small thing, when i checked in i could see all the Holiday Inn reward member gift bags. I was not given one. Thought it was rude to be staring at a whole wall of one, when i am clearly a member.
April 30, 2015
Rated 3.0 out of 5.0 by DDuncan Adequate Room
-Lots of train noise outside of the room.
- Room was clean and staff was friendly
April 29, 2015