Rated 4.0 out of 5 by 120
Rated 5.0 out of 5.0 by sover65 business location
the people here are always nice and polite
its a great location for me when in town on business
September 8, 2014
Rated 5.0 out of 5.0 by Ryanw41 Everything on-site
Nice hotel. Everything I needed was at the hotel. I would definitely stay at this hotel again. Very good value compared to other hotels in the area. My kids were not with me but if I was to visit the Detroit area again and had my kids with me, there would be no doubt I would stay at this hotel. Pool, game room, restaurant and a YMCA is right next door with an outdoor water park.
September 6, 2014
Rated 5.0 out of 5.0 by crackerjacks427 good value
For the area this particular Holiday Inn is the best accommodations for the best price hands down. clean rooms. courteous staff. ease of check in and check out. access to food and drink on the premises. pool and video game room. what else do you need on a business trip. i highly recommend.
September 4, 2014
Rated 5.0 out of 5.0 by CathyE33 Friendly staff
The staff was welcoming and friendly. The morning breakfast buffet was very good.
September 4, 2014
Rated 4.0 out of 5.0 by KentuckyBlonde Nice staff, quiet/clean room
We stayed here while visiting Detroit to go to a Tigers game. The only complaint I would have, is that there was not a shuttle to the game..that would have alleviated a lot of stress. However, the comfortable beds and location of our room at the end of the hallway made for a very relaxing sleep. Also, this hotel offered a complimentary continental breakfast which was very tasty! The restaurant was clean and the breakfast offered plenty of options!
September 2, 2014
Rated 4.0 out of 5.0 by videobird965 Comfortable bed and gread atmospher
Enjoyed my stay very clean the room had alittle musty smell but other than that very clean...would definatly stay there again.....
September 1, 2014
Rated 2.0 out of 5.0 by John 43903 Staff
Staff was excellent , conditions of Hallways and my room were sub-par
August 31, 2014
Rated 5.0 out of 5.0 by Doc 731 GREAT SERVICE
Everyone @ the Holiday Inn were very professional and welcomed our 40 TH reunion like we had known them our whole lives THANKS FOR A GREAT STAY
August 30, 2014
Rated 5.0 out of 5.0 by Fred13 Great Location with Excellent Service
I always choose this hotel when in the Michigan for business. I have ALWAYS received great service and value from this location and that is what keeps me coming back here. Because of their great service, many of the hotel staff know me by my first and last names. This a great location with outstanding staff and a breakfast buffet that I would never past up.
August 29, 2014
Rated 4.0 out of 5.0 by geraldpro89 Grat bed, clean
Great staff at the front desk. needed a crib for our daughter and they were very accommodating to get that to us. pool is al title dated but served us well. very nice foyer and lounges.
August 28, 2014
Rated 5.0 out of 5.0 by colonialnorm THE BEST
Your people are helpful, sincere, and very polite. The efficiency, courteousness, helpfulness, and sincerity of the staff at this Holiday was overwhelming to both of us. From the front desk (Grace and all the others), the restaurant (Rebecca and all the others) to the maids (Jammie, Milisa, June), your janitorial staff, and even your security staff in particular Dennis who was helpful on more than one occasion. If all your hotels were like this you absolutely would be number 1. Thank you to all your folks at the Southgate Michigan Holiday Inn.
August 26, 2014
Rated 4.0 out of 5.0 by nubpaz average
No carts to carry luggage from outside. Hotel appears aged, could use some updates. Bed was comfortable, clean linens and towels.
August 26, 2014
Rated 5.0 out of 5.0 by Billp100 Thanks Guys
Sheila, Megan and Mike from the restaurant / Bar staff made a long and difficult business stay much better with there friendly attitudes and attentive service.
August 25, 2014
Rated 5.0 out of 5.0 by djl32 Comfortable and Clean
The hotel had a nice atmosphere with a great looking restaurant and pool. The was comfortable and clean. The only problem was slow internet.
August 25, 2014
Rated 5.0 out of 5.0 by 1234John Friendly and caring staff
Employees at Holiday Inn Southgate are caring and very responsive to guest needs at any stay.
August 23, 2014
Rated 5.0 out of 5.0 by 1648kimmy kids outting
it was fun and sad my daughter is going to collage and will miss her so thats why i went there to bond with my kids 17 and 13
August 10, 2014
Rated 4.0 out of 5.0 by Ladybug9 Good restaurant and excellent value
Really average, just a one night stopover. Convenient
August 6, 2014
Rated 2.0 out of 5.0 by Subiee Filthy Room and Rude Staff
A not my problem attitude with the front desk and a filthy guest room. I hope you have a better experience.
August 5, 2014
Rated 5.0 out of 5.0 by Chip W Clean quiet rooms with a great breakfast
great hotel to visit in the area. comfortable bed and clean restroom.
August 5, 2014
Rated 5.0 out of 5.0 Washroom
The wash room was somewhat cramped up. It would have been nicer if the washbasin was also in the washroom as opposed outside. The door stopper at the bottom of the washroom door was broken. Subject to this there is nothing in my opinion that was found wanting or average. Would like to stay here in the future travels.
August 3, 2014
Rated 5.0 out of 5.0 by cowboy1957 my stay
First time in Michigan and they make it wonderful for me, the front desk welcome and help me every way I ask , they got my daughters from the airport and to the airport for us I enjoy my stay Thank you Grace
July 29, 2014
Rated 1.0 out of 5.0 by Ray J disappointed traveler
I do not normally fill out surveys, but the disappointment with this hotel and its 3 star rating compelled me to respond. Do not be fooled by the rating. It is not a 3 star hotel. This hotel is run down and dirty and not worth staying at with all the other options available in the area. This is nothing more than a roadside motel. The carpeting in the halls has more stains than clean spots and the hallways are dark, dirty and smell. Also check the milk before you put it in your coffee.
The Staff was excellent and its a real shame they do not have better facilities to work with.
We actually checked out early and moved to a different hotel.
July 29, 2014
Rated 5.0 out of 5.0 by schooly Always just perfect
I stay here quite a few nights during the year, and everyone always goes out of their way to make my stay perfect.
I have never been dissappointed.
July 28, 2014
Rated 5.0 out of 5.0 by CSwift Weekend Getaway
I loved this hotel! The staff was extremely friendly and accomodating! The hotel was spotless! Pool was clean!
July 25, 2014
Rated 3.0 out of 5.0 by G Lee A bit dated and shabby
The rooms and common areas just seem a bit dark and dated, but the bathroom facilities in the rooms are really pretty bad (missing caulk, loose fixtures, broken tiles, rust, etc.
July 23, 2014
Rated 5.0 out of 5.0 by Skittles99 Comfortable bed and great pool
Easy check in and out. Friendly staff! Used restaurant in hotel for dinner and breakfast. Awesome pool!
July 18, 2014
Rated 3.0 out of 5.0 by Peanut1 Vacation
Room was a little noisy. It also smelled like bleach. Bathrooms could use an upgrade.
July 14, 2014
Rated 4.0 out of 5.0 by Insomnia101 Nice hotel
Stayed almost a week and this hotel was comfortable. It's an older hotel and the hallways had a little musty, stale cigarette smell to them. The smell must be from old carpeting before non-smoking policy. The room did not have this smell. Did not like having the sink vanity across entryway of bathroom and in direct line of sight when opening door to hotel room. Little weird to have light/exhaust fan switches on wall outside instead of inside bathroom. Bed was comfortable. Restaurant was good. We ate dinner there one night and breakfast a couple of times. Housekeeping did a good job of straightening room every morning and giving adequate towels. My teenage daughter's complaint was all outlets were already used for lamps, tv and fridge in room. No extras to charge electronic devices without unplugging something. These were all small inconveniences that I've run across one time or another staying in a hotel. Hotel's inner courtyard had a duck with her ducklings waddling around. Got a kick watching them in the mornings and evenings. Spoke with the maintenance man "Chief" while in the courtyard a couple of times. Extremely nice and friendly individual. I would definitely stay here again.
July 11, 2014
Rated 5.0 out of 5.0 by Mrs. Book Great bargin
We were very pleased with the service, food, and price. There is an excellent restaurant onsite, along with a very nice pool area.
July 10, 2014
Rated 5.0 out of 5.0 by greatexperiencetravelling Excellent room, great overall service
Would highly recommend this hotel to stay in. Excellent condition of rooms, large indoor pool. Staff was friendly and service was fantastic. Food was excellent and great value in the dining room.
July 5, 2014