Rated 4.3 out of 5 by 72
Rated 5.0 out of 5.0 by Michael0001 awesome stay!
Got the romance package for my wife! Exceeded my expectations! Whoever set the room up did it perfect! My wife cried! And we had a great evening together!!! Well worth the money! Thank you!!!
February 12, 2014
Rated 5.0 out of 5.0 Outstanding staff and fantastic amenities at a great price
The rooms were delightful and the staff was courteous and extremely helpful. The heated pool & spa made my children's day! Plus the free internet access helped keep the kids entertained. I would highly recommend this hotel based on price, ameneties and wonderful staff!
February 11, 2014
Rated 2.0 out of 5.0 by tulip1 Not all the staff is very friendly or helpful
When we arrived we did not get the room we requested. Then we were told they did not have many rooms available when in fact they had many, so we were charge extra to get a different room. Then the people above us over flowed their bathroom which ran into our room. Just not as good of a stay as in the past.
January 23, 2014
Rated 5.0 out of 5.0 by Ayannasdaddy Great location nice clean hotel
My family had a wonderful stay great location a lot of shopping around within 2-3 miles. Also food restaurants are in the area . Staff was great rooms were big and comfortable . I only have two thumbs but three thumbs up.
January 14, 2014
Rated 5.0 out of 5.0 by Barbara L Great experience
I am a rewards club member and always stay at Holiday Inns when I travel. I found this hotel to be exceptional among all the others I have visited. The staff was courteous and helpful. The rooms were always clean, and the decor was very nice making the overall atmosphere very homey and comfortable. We stayed 5 nights so I felt very comfortable staying here and will return when I come back. The only negative was that I am a rewards club member but there was no mention of that upon check in.
January 4, 2014
Rated 5.0 out of 5.0 by frustrated100 May well be the best experience we have ever had at a Holiday Inn Express
My husband requires handicapped accessible accommodations. While most Holiday Inn Express offer adequate accommodations, rarely do we have a room that meets all our needs. Our accommodations at this hotel did! Our stay was very comfortable. The staff was very pleasant and helpful. The facilities were extremely clean and well maintained.
Our stay at this hotel followed the worst experience we have ever had at a Holiday Inn Express in another city. We were extremely grateful for such a wonderful experience.
January 4, 2014
Rated 5.0 out of 5.0 by Mama J Over all the room/beds/and services were excellent.
The cleaning staff always left the room in excellent condition. The front desk clerks were very helpful with local information.
The mattress on the bed is my only complaint. It was too soft and it rolled you to the center of the bed. EXCELLENT ROOM ACCOMMODATIONS. I can always depend on Holiday Inn.
January 3, 2014
Rated 4.0 out of 5.0 by Ford 7 Great location and reasonably priced with friendly staff
We came down to Allen to enjoy the premium outlets and the great city of Dallas. It is reasonably priced. Stayed in the junior whirl pool suite and it was worth every penny. It is in a great location you can get most places in 20 mins. The staff was very friendly and greeted us every time we came in and out. I recommend this location and we will be staying again.
January 3, 2014