Rated 4.4 out of 5 by 113
Rated 5.0 out of 5.0 by Jan14 will be back
Great location easy to dine close by with lots to choose from that are in walking distance. Very clean and updated rooms. Rooms nice size with good beds. Lobby nice and updated as well as clean. Dinning area nice and furnished very well. Food furnished was okay a varity to pick from with fresh fruit. Staff was great. Helpful and kind. Will be back!
October 17, 2014
Rated 5.0 out of 5.0 by Cotton16 Pleasant Surprise
The hotel property and the room was equal to or better than other more expensive brands. I chose this hotel based on the location only and was totally surprised at how nice it was. I will now consider staying at other Holiday Inn Express in the future.
October 16, 2014
Rated 2.0 out of 5.0 by stvn1086 Morning Noise!
I have stayed at this HIE several times and have been satisfied until the last two stays. I travel to this area and work there till late at night so I always put the do not disturb hanger on my door. BUT at my last two stays I was awakened by the maids, at 8am or earlier, in the hallway and in adjacent rooms banging the doors, talking loudly to each other (yelling across the hallways) and generally making a lot of very unnecessary noise. If there are rooms with the do not disturb notice on the door you would think they would be considerate of the guest! Very dissatisfied.
October 14, 2014
Rated 4.0 out of 5.0 by Softball Mom4 Will be back
We were in town for a softball tournament and had a 2 night reservation. The staff was super nice, room was very clean. On second night our neighbors consisted of 8 preteen girls unsupervised. After the 3rd hour I politely walked next door and asked the to keep it down. Did this again 30 minutes later. Called front desk and asked if they could send someone up because the room had no adult present. They called the room and told the girls there was a complaint. This made the girls mad and we got zero sleep the rest of the night. I asked to be refunded or moved to another room, I was given neither option. I know hotels are hotels, but there needs to be enough staff during the night to handle any situation. Guest should never be sidelined because the receptionist can't leave the desk. All that said, I will likely stay again, as we go to Allen often. But if this happens again I will force my hand and demand action. For that price I'd expect some rights.
October 9, 2014
Rated 5.0 out of 5.0 by MiichelleD A very pleasant stay.
Our stay was very short, but very comfortable. We plan to return to this Holiday Inn Express, because we are in Dallas area often for business and our son and family live in the area.
October 2, 2014
Rated 5.0 out of 5.0 by Bayou Cajun Clean
Staff were very attentive of their guest signing in or any request made by them rooms were very clean. Location to restaraunts
October 2, 2014
Rated 5.0 out of 5.0 by danatnt comfortable bed and great service
clean room and great location. friendly staff. good variety for breakfast and was delicious.
October 2, 2014
Rated 5.0 out of 5.0 by Raymond777 Very good service
Business trip. Convenient location. Comfortable room and very good service.
September 29, 2014