Rated 5.0 out of 5.0 by Carrc130 Wonderful Staff
The staff were extremely friendlys and always helpful! The manager was extremely plesant and attentive to our needs! Great stay!
May 17, 2013
Rated 5.0 out of 5.0 by 1Pelican Great overall experience
Love Holiday Inn - We have stayed at many different Holiday Inns. and were not disappointed with our stay in Allen.
May 14, 2013
Rated 5.0 out of 5.0 by Spazz Wish we could have stayed longer
Our stay at the Allen North-Event Center Holiday Inn Express was only for one night based on a tight itinerary. The room/suite was so comfortable that as we left having enjoyed our stay so much, we commented that we wish we could have stayed longer to just kick back and enjoy the wonderful accommodations. This included everything from the well-appointed furnishings in the room and the breakfast/happy hour lounge to the wonderful Jacuzzi in the suite. The desk and other personnel were very nice and informative.
April 25, 2013
Rated 2.0 out of 5.0 by Gail3 Service
I was very upset upon arrival to find out we did not have adjoining rooms after making the reservations this way. I was NEVER told on the front end upon availiability. I was told this when I checked in. We then requested rooms next to each other and was placed on seperte sides of the elevator. UGH!!! I went back down to front desk and was moved but still not next to each other. This is the WORST experience I have ever had and have stayed at this location on several occassions. I have also stayed at other Holday Inn Express and never had this issue in the past. Also found two dirty cups in the floor between the bed and the wall.
March 27, 2013
Rated 5.0 out of 5.0 by agoodneighbor Kept coming back
I stayed at this hotel for 50 nights over 3 months, so I thought I would share my observations for other travelers. I had my choice of other close competitors but chose them after researching all the others.
Staff was friendly and attentive. Always greated me with smiles and hello's.
Room always cleaned well. No issues observed.
Decor is nicer than similar Holiday Inns in other towns.
Gym equipment in working condition, clean, and nice big flat screen to watch while working out.
On one of my return trips, my TV was not switching channels very fast. A tech looked at it the same day, reset the server, and then it worked like a breeze. TV channel selection is second to none. Must have 100 channels with multiple premium channels...
Nice location. Walking distance to multiple restaurants and grocery store. One exit away from malls and even more restaurants.
Breakfast is good with a large selection. Ate it every day. Never saw an instance where items were low. Hot cinnamon rolls too good/ate too many :)
Had no instances of kids running the halls or loud drunk people at night...which I have seen at other places.
Wanted to have something to complain about so my review would not appear to be a puff piece, but can't think of anything that was negative. Congrats to you and your staff for running a solid/friendly establishment.
I would return to this location and recommend it to co-workers/friends.
March 7, 2013
Rated 5.0 out of 5.0 by FromHouston Excellent service and hotel
Only stayed one night. Reserved the standard room online which meant that I was subject to whatever was available. However, the staff met my request for a King bed, even though it was an accessible room, which was not a big deal. The hotel appeared to be somewhat new, was very clean and the bed was comfortable. The staff was very attentive and accomodating both at check in and at breakfast. I didn't eat much from the breakfast, but did notice it was fully stocked and did have sausage which was refreshing as I had stayed at another Express 2 months ago and had to ask for several things which should have been out already...like decaf coffee. Would definitely stay here again if the need arose.
March 5, 2013
Rated 4.0 out of 5.0 by mcbryant Good Stay
Spent 2 nights during the Homeschool Basketball State Tourney. Quiet and comfortable. Would use them again. Staff was very nice....all of them.
February 28, 2013
Rated 5.0 out of 5.0 by Nascarkid Great Stay!
When we checked in the gentleman that checked us in was very nice, our room was awesome! Clean bathrooms and our bed was comfortable. The hotel breakfast was good, we got there early so it was fresh. The best part was the jetted tub. It was so relaxing after a long day of sightseeing and shopping. The only thing is that in the bathroom I could hear the guests in the next room. I don't think they were really loud, I just think maybe the walls were thin. We will be staying there again.
February 26, 2013