Rated 4.1 out of 5 by 91
Rated 1.0 out of 5.0 by Silly Girl 914 Room damp, cold and musty
Very simply, the room had a major issue with humidity. The fact that the room was at or below grade probably added to the condensation created by contrast of room temperature and outside temp/RH. The A/C was not equipped to handle the humidity and its cooling feature only exacerbated the cold, damp, musty feel and smell. The carpet and sheets were literally wet...not just damp. Even after during the A/C off for 24 hours the room still maintained the same temp and clamminess. Other issues of rogue hairs on the sheets and an inferior breakfast made the situation even less palatable. The staff and front desk were either unwilling or unable to change my room. I am completely dissatisfied with my stay and would think twice before staying or recommending the Holiday Inn Express to anyone
July 11, 2014
Rated 5.0 out of 5.0 by The-RR-family Wow, an excellent place to stay.
This was an excellent place to stay, we stayed for one week and the service was excellent. The room was very cleaned and every time we arrived it was restocked with amenities like soap, shampoo, clean towels and others. Breakfast was a surprise for me, hot breakfast every morning with many options of a hot meal. My son loved it and was up early for breakfast. The staff well, they were great, felt like home. Always was greeted with a smile and staff was helpful. Thank you to all the staff for making our stay a comfortable and relaxed one. Thank you!
July 6, 2014
Rated 3.0 out of 5.0 by Dave Goal Keeper Steam Roll Soccer Tournament Stay
This Holiday Inn Express is not up to the usual standards. Staff is not overly friendly. Hotel only has one elevator which sounds like it is unsafe. No pool and no laundry facilities. The Breakfast Bar seemed lacking from what other Holiday Inn Express hotels offer. Only one hot entree. Only one out of three pancake maker worked.
There was a group rate that originally when I made my reservation, the rate wasn't accepted. I call the Hotel desk and the staff was unaware. I had to contact the person in my group to get this straighted out--she did but after a lot of frustration.
July 3, 2014