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Rated 4.4 out of 5 by 96 reviewers.
Rated 4.0 out of 5.0 by Business Stay in Alliance My most recent stay at the Holiday Inn Express in Alliance was pleasant. They were able to accomodate my needs and the breakfast had a good amount of options to choose from. October 5, 2015
Rated 5.0 out of 5.0 by very nice stay I have always had a great stay with this hotel chain. October 3, 2015
Rated 5.0 out of 5.0 by Great Service Clerk at check in was very friendly and professional. October 1, 2015
Rated 5.0 out of 5.0 by Great service We attended an extended family gathering and we needed four rooms for our two night stay in Alliance. We found that the hotel staff was friendly and accommodating to our needs. We were able to get the rooms with the correct bed configuration that we desired. All four rooms were adjacent to each other which was nice and unexpected. September 22, 2015
Rated 5.0 out of 5.0 by Clean and friendly I enjoyed my stay at this motel. I would stay here again. The room was clean. The breakfast was very good. The staff was friendly. Thank you. September 21, 2015
Rated 5.0 out of 5.0 by Nice Room The room was very comfortable and perfect for our quick stay. September 16, 2015
Rated 1.0 out of 5.0 by Always room for improvement I had to call a couple of times to make sure it was a smooth check in for my sister. It was for my convenience and the hotel as well but somehow and somewhere these front desk agents aren't what I expect as a best fit for customer service. First time I called, I had an unpleasant experience with a front desk agent named Maria who had rushed me with my gathering of information about their property to reassure that I am able to accommodate my sisters needs. However I am going to thank Maria for faxing over the necessary paperwork for a CC authorization. Second time I called around, I had spoken to another front desk agent whomever she may be, please don't just promise anything and not follow through. The whole point of calling is to confirm and for you to "yeah we got it, we'll let your sister check in". Then lastly I was called by my sister to state she is not allowed to check in! Excuse me, but I did not have to keep calling your front desk agent and get a reassurance for nothing, the whole point was to make sure my sister gets checked in without any issues. The whole front desk lacks communication amongst one another. If there was any issues, I did state to please call me at the number on file with check in. Yet we ran into a problem. September 9, 2015
Rated 5.0 out of 5.0 by Great place to stay Everything was fantastic and I got a great nights sleep September 8, 2015
  • 2015-10-09T13:31:54.094-05:00
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