Rated 3.0 out of 5.0 Is there anywhere where else close by?
They do not acknowledge platinum members here. I had requested a quiet room and they put me in the room next to a family with young screaming kids. Horrible loud family next to my room kept me up all night with screaming kids. doors slaming, and banging on the walls. I will never stay here again.
May 20, 2013
Rated 3.0 out of 5.0 by TwiceBaked Could be Better
Our overall experience was average. It just happens to be that this was the better of the choices we had. While the staff was courteous and service was good, our room was not as expected. There was no stand alone closet, so we had to hang our clothes in between the desk and TV stand. Our next door neighbors were rude, loud and left their TV on all night, which was quite annoying. Breakfast was hot with plenty of choices. The cost of the hotel could be a lot cheaper for this area.
April 28, 2013
Rated 5.0 out of 5.0 by BDeyes44 Great experience
I stay at this Holiday Inn frequently and it is always a pleasant experience.
April 24, 2013
Rated 5.0 out of 5.0 by suma57 Surprise visit
We went to Alliance for a surprise anniversary party. I did my research on-line for places to stay and this location seemed to be the best. We concur. We couldn't have been more pleased with the accommodations, the staff, the service and the breakfast. Everyone there greeted you with a smile and a genuine hello. We requested extra pillows and they were delivered quickly to our room. The food was quite good and an impressive breakfast buffet that was constantly attended to. We used the exercise room twice, and while that was sparsely furnished, it worked for our schedule. We were there for three nights and would return in a heart beat. The value was terrific.
April 19, 2013
Rated 3.0 out of 5.0 by labelle Needs Help
The biggest complaint with this hotel was the lack of customer service. There was never anyone on duty and the ones that came to help didn't have smiles on their faces or pleasant attitudes. I stay in hotels all the time and have never had such a bland attitude from the staff before.
April 18, 2013
Rated 5.0 out of 5.0 by NewStart Great Overall Experience
Service, facilities, cleanliness and comfort were excellent. The cost seems standard but was higher than other places in the area even if one booked ahead. It would be good to address this since I know that a small group chose another facility because of cost. Easy availability of the computer in the breakfast area was welcome. I would definitely stay here again and recommend this to others.
April 14, 2013
Rated 4.0 out of 5.0 by English1 Outstanding Breakfast Room Manager
This hotel has always been the hotel where my husband and I stay when I return home. I am writing to commend the manager of the breakfast room. In addition to being very friendly, she was on-the-ball with the food choice and replenishing the breakfast bar. When she found out that we would be having a long drive home, she prepared us a travel bag of goodies. What a gem!
April 9, 2013
Rated 4.0 out of 5.0 by MT25 Staying the night
I am glad I only had to stay 1 night. The room had a bad odor. I think every time we put the water on to wash our hands it was the water that smelled. The curtains would not close all the way and the bright light was shining into our room.
The beds were nice and the sheet were clean. Nice people at the desk and at breakfast.
April 4, 2013