Rated 4.3 out of 5 by 44
Rated 4.0 out of 5.0 by CincyDB Great hotel!
Very clean, nice staff, good breakfast. Great location for Mount Union football.
November 13, 2013
Rated 4.0 out of 5.0 by dfghjyttr Good and bad
Excessive heat all night long. Had to run air conditioner all night to keep room cool.
Otherwise a pleasant stay. Service and breakfast was excellent, with great staff.
Also kept a misplaced package safe until we returned to pick it up.
Stupid requirement to enter a nickname with only letters and numbers. After six tries, I finally got one. Who cares if a name has been used before - you have enough other info to identify the sender.
November 2, 2013
Rated 5.0 out of 5.0 by LegacyFamily6 College Visit
Excellent staff. Very clean. Extremely comfy bed and pillows.
October 30, 2013
Rated 5.0 out of 5.0 by Pateag Great Hotel
I travel to Alliance for business regularly.
We usually have 10-20 people with us, and the staff of this hotel
is up to the task.
This is my favorite hotel in all of OH
October 27, 2013
Rated 1.0 out of 5.0 by AFol12 Horrible Start to a Day I Wanted to Remember
I was in town for a friend's wedding and made these reservations months in advance. I was told the first time I tried to made the reservation that the hotel was booked and I'd have to look elsewhere. I contacted the Bride, who had blocked a number of rooms out for her guests, and she told me to try again as she was just told there were plenty of rooms. The second time I called, I was able to make a reservation.
After driving over two hours to reach Alliance, I showed up early so I had time to get ready for the wedding. However, when I got there the extremely rude staff mentioned my room was not ready and I would have to wait in the lobby until it was. I asked if there was a public restroom I could use to get ready and I was told "no".
I ended up having to get ready in a friend's hotel room, with a number of other people, which does not bode well minutes before a wedding.
After spending a decent amount of money on this hotel for the night, I would have expected a much better experience. The staff was extremely rude and unhelpful, I barely used the room I paid for as it wasn't ready until after I left for the wedding and the breakfast was absolutely disgusting and not up to par of the surrounding hotels. All in all, this was an awful experience for us and we will not be recommending this specific hotel to any travelers.
October 24, 2013
Rated 5.0 out of 5.0 by GoUpTown129 Quiet and restful
Went East of Canton to escape the noise and traffic, and glad I did. Lots of restaurants, and easy traffic flow. Quiet at night, and choices of coffee shops in the morning too. Only fifteen minutes from Canton, so keep this location in mind if you go to Ohio.
October 22, 2013
Rated 5.0 out of 5.0 by IHGpatron Friendly Property within radius of Amtrak and Auto Rental
My party enjoyed our three-night accommodations during early October 2013 due to staff communications; the also referred us to their Yellow Cab from Amtrak. Maybe this too is within radius!
An off-site auto rental was keen also since the company picks you up to sign the auto rental contract and returns you. So this hotel is also excellent for the auto rental company radius!!
October 16, 2013
Rated 4.0 out of 5.0 by Book25 Not best experience.
Elevator was broke but that was ok until we got to room and keys didn't work so we had take stairs again to get new keys. Room was clean but shower stall was very dirty. I've stayed here before and had no problems.
October 8, 2013