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Rated 4.5 out of 5 by 85 reviewers.
Rated 5.0 out of 5.0 by Not a single blemish My family stayed one night in Alliance. We had not a single tiny complaint about anything. The HIE was very clean and comfortable with everything in working order. The breakfast was more than we expected. The food was delicious with plenty of variety of items and beverages. We will stay there again on our next family visit up north. December 28, 2013
Rated 5.0 out of 5.0 by Great staff ! Very accommodating. Enjoy my stays here. The staff is always great. Al M. December 22, 2013
Rated 5.0 out of 5.0 by Fantastic experience the staff could not do enough for me. Recommended a dinner with 10% off if I showed them my room key December 8, 2013
Rated 4.0 out of 5.0 by Great hotel! Very clean, nice staff, good breakfast. Great location for Mount Union football. November 13, 2013
Rated 4.0 out of 5.0 by Good and bad Excessive heat all night long. Had to run air conditioner all night to keep room cool. Otherwise a pleasant stay. Service and breakfast was excellent, with great staff. Also kept a misplaced package safe until we returned to pick it up. Stupid requirement to enter a nickname with only letters and numbers. After six tries, I finally got one. Who cares if a name has been used before - you have enough other info to identify the sender. November 2, 2013
Rated 5.0 out of 5.0 by College Visit Excellent staff. Very clean. Extremely comfy bed and pillows. October 30, 2013
Rated 5.0 out of 5.0 by Great Hotel I travel to Alliance for business regularly. We usually have 10-20 people with us, and the staff of this hotel is up to the task. This is my favorite hotel in all of OH October 27, 2013
Rated 1.0 out of 5.0 by Horrible Start to a Day I Wanted to Remember I was in town for a friend's wedding and made these reservations months in advance. I was told the first time I tried to made the reservation that the hotel was booked and I'd have to look elsewhere. I contacted the Bride, who had blocked a number of rooms out for her guests, and she told me to try again as she was just told there were plenty of rooms. The second time I called, I was able to make a reservation. After driving over two hours to reach Alliance, I showed up early so I had time to get ready for the wedding. However, when I got there the extremely rude staff mentioned my room was not ready and I would have to wait in the lobby until it was. I asked if there was a public restroom I could use to get ready and I was told "no". I ended up having to get ready in a friend's hotel room, with a number of other people, which does not bode well minutes before a wedding. After spending a decent amount of money on this hotel for the night, I would have expected a much better experience. The staff was extremely rude and unhelpful, I barely used the room I paid for as it wasn't ready until after I left for the wedding and the breakfast was absolutely disgusting and not up to par of the surrounding hotels. All in all, this was an awful experience for us and we will not be recommending this specific hotel to any travelers. October 24, 2013
Rated 5.0 out of 5.0 by Quiet and restful Went East of Canton to escape the noise and traffic, and glad I did. Lots of restaurants, and easy traffic flow. Quiet at night, and choices of coffee shops in the morning too. Only fifteen minutes from Canton, so keep this location in mind if you go to Ohio. October 22, 2013
Rated 5.0 out of 5.0 by Friendly Property within radius of Amtrak and Auto Rental My party enjoyed our three-night accommodations during early October 2013 due to staff communications; the also referred us to their Yellow Cab from Amtrak. Maybe this too is within radius! An off-site auto rental was keen also since the company picks you up to sign the auto rental contract and returns you. So this hotel is also excellent for the auto rental company radius!! October 16, 2013
Rated 4.0 out of 5.0 by Not best experience. Elevator was broke but that was ok until we got to room and keys didn't work so we had take stairs again to get new keys. Room was clean but shower stall was very dirty. I've stayed here before and had no problems. October 8, 2013
Rated 4.0 out of 5.0 by Outstanding staff! This is our third stay at the hotel over several years and each has been very enjoyable. Very friendly and accommodating staff. The lady who tends the breakfast bar is a sweetheart. October 3, 2013
Rated 5.0 out of 5.0 by Great hotel, great staff We only stay at the Holiday Inn Express in Alliance, because of the friendly staff and nice accommodations. September 25, 2013
Rated 5.0 out of 5.0 by Good Experience. Great motel experience. Friendly staff. Very clean motel. I would highly recommend this motel. September 23, 2013
Rated 5.0 out of 5.0 by Great value in Northeast Ohio I stayed in this hotel as it was recommended by a colleague. Great value for the price. The room was large and spacious with a large corner desk area, mini-refrigerator, microwave oven and a room safe large enough to fit a laptop computer, etc. The room safe was locked with a key which alleviated the need to create and remember a digital code. The complimentary breakfast served each morning was more than sufficient. Every morning there were biscuits, sausage gravy and eggs (either scrambled or as omlets) and either bacon or sausage patties. There was also a pancake machine that automatically cooked two pancakes at the touch of a button. The exercise/fitness room was also sufficient for my needs. It provided a couple of treadmills, a cycling machine and an elliptical machine as well as towels, water, and a LCD television. The only thing that it didn't have that I would have liked was some type of weights. Otherwise, it was fine. Overall, I don't think you could find a better value in the area. In fact, I can't think of any reason to stay anywhere else in the Alliance, OH vicinity. September 23, 2013
Rated 4.0 out of 5.0 by overall a nice hotel this is the second time I have stayed at this hotel and both times the service and the hotel have been great. August 28, 2013
Rated 5.0 out of 5.0 by Bed was very comfortable. Enjoyed having refrigerator & stove in room. Wish there would have been more tv channels Your staff was excellent!!! Very pleasant to talk to. Everyone went out of their way to make sure our stay was enjoyable. They provided us with a magazine of things to do in Alliance. We had been discussing going to dinner and they asked if we were going to the Texas Roadhouse, which we were, and they advised us if we show our room key we would receive a discount on our meal. We did go to Texas Roadhouse (absolutely delicious) and rcvd the discount w/no problem whatsoever. They offered us a bottle of water as we were checking out. (very nice touch) August 28, 2013
Rated 5.0 out of 5.0 by outstanding experience From the moment we entered the doors of the Alliance Holiday Inn until we checked out the service and experience was outstanding. The front desk upgraded us and checked us in early. The room was clean and very comfortable. The breakfast bar was well stocked and the lady working the breakfast bar was friendly and helpful. Check out was very easy. After we checked out and left, we went back a couple of hours later to ask to use their phone book. The front desk even assisted in finding the number and address for us. Thank you for the wonderful experience. We will definitely return when we are in the area. August 26, 2013
Rated 3.0 out of 5.0 by Comfy beds but Room was clean-beds were comfy. Staff was pleasant. Breakfast looked OK. I chose Raisin Bran N coffee..Poured skim milk on cereal and took a bite to find that the milk was starting to sour. I almost gagged. Threw cereal out and went across the street to McDonald's for some oatmeal. Little disappointed in their breakfast choices. There were eggs, sausage n biscuits and some sort of pastries which I won't eat. I would have liked to seen fruit, greek yogurt, healthy high fiber n protein cereals and fresh milk. August 24, 2013
Rated 5.0 out of 5.0 by Great staff! Carol who takes care of the breakfast service always does an excellent job of making sure all guests are happy and well served and she always does it with a smile! The front desk staff are always very helpful and show a genuine concern for the customers! August 18, 2013
Rated 2.0 out of 5.0 by Convient to University and nothing more! The cleaning staff were excellent. The front desk staff, not so much. Booked a room in advance at a lower rate and hotel charged higher rate. No attempt to contact me regarding the rate change was made. I love Holiday IN hotels and this was a very disappointing trip. The room booked was for non-smoking and only a hand rail. The room given was one for a person that needed wheel chair access. The bathroom floor was wet after every shower (ewwww). This just was not a great experience at all. August 17, 2013
Rated 5.0 out of 5.0 by Friendly staff & clean room Upon arrival the front desk staff was very friendly. They informed me of things nearby going on for my family to do. Also the room was very clean. The only complaint I have is the amount of chemicals in the hot tub faded our bathing suits. The staff working during breakfast were also very welcoming. The breakfast was great & loved that it was free. Will recommend this hotel anytime. August 16, 2013
Rated 5.0 out of 5.0 by Nice to be home Was back in Beloit to attend a family wedding. The Holiday Inn Express was a very good place to stay. The room was comfortable and clean; all was in working order and very comfortable and quiet. I thought the price was a little high for the type of property it was, but was in-line with other hotels of this catagory in Canton; the desk clerk when we checked in seemed unclear about future reservations at that hotel and could not answer our questions but directed me to talk to the clerk who would arrive in the morning. (I did talk with the desk clerk in the morning and everything was in order for a seamless stay. She was very helpful.) The breakfast hostess was outstanding: kind, helpful, funny, and just the right person for that job. She had a spirit of hospitality which made breakfast an event to look forward to! Thank you for hiring this amazing representation of Holiday Inn hospitality. August 14, 2013
Rated 5.0 out of 5.0 by Great Service! I would recommend this hotel. The staff was friendly. We checked in quickly and made to feel comfortable. We needed a couple of extra towels and they were quickly delivered. The hot tub and pool were clean. Breakfast had many choices. My kids 14, 12 and 10 really liked Carol, who took care of the breakfast area. She was polite and had the area always ready to go. She always asked if there was anything we needed. Great to see a smiling face, she seems to really enjoy her job. We were close to many restaurants. Our trip was to go to Hall of Fame, which was only about 10min away. I would stay here again. August 13, 2013
Rated 5.0 out of 5.0 by Breakfast services i stay in many Holiday Inn Expresses. While I know I will get a good experience, Carol the lady in charge of breakfast and treats, is the best I have ever seen. She was wonderfully warm, so good without hovering. She was great with the kids I observed and also the quality of the food was amazing. The same menu perhaps but she made it seem even tastier than normal. Don't ever let her go!!!!!!! August 13, 2013
Rated 4.0 out of 5.0 by friendly staff and comfortable room Was very pleased with the entire staff during our stay. They saw to our every need. Place was very clean. August 3, 2013
Rated 5.0 out of 5.0 by Good experience at this hotel Our room was ready early as requested and was clean and nicely decorated. Facility was fine, staff accommodating. Nice breakfast. August 2, 2013
Rated 4.0 out of 5.0 by Comfortable it was comfortable, the staff was nice good pool and hot tub July 29, 2013
Rated 5.0 out of 5.0 by Great People As i travel to Alliance regularly, i stay only at this property. The entire staff is excellent, responsive and friendly. They have helped us (my company and students) deal with the normal travels on the road, and did it with a smile. Highly Recommended! July 20, 2013
Rated 5.0 out of 5.0 by awesome staff and very up to date hotel Everyone makes you feel like you are family. The manager's reception on Wednesday nights is exceptional. Great breakfast atmosphere. July 15, 2013
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