Rated 4.4 out of 5 by 82
Rated 1.0 out of 5.0 by Jackbf Poor Internet
If you just look for an one night stay this place is not bad. The hot breakfast is decent, the location is very convenient to highway and shopping mall. If you need to use internet, better turn your personal hotspot on because the internet is so slow you won't get connected. During my stay, I went to the lobby and the business center, no luck, the internet was painfully slow.
December 9, 2013
Rated 3.0 out of 5.0 by Marktraveler Hotel Computers
The business center computers need replaced. One would not work at all (even after informing staff) and the other was incredibly slow, almost could not work on it. It took me forever to print out my boarding pass. A co-worker who stayed her almost 2 years ago said the same thing occurred when she stayed here.
Wireless is very poor quality. Kept dropping connection and slow.
December 6, 2013
Rated 5.0 out of 5.0 by BarryChicago HIghest Quality Service
My hat goes off to Vinny and staff for going above and beyond during my recent visit. I would especially like to give a special thanks to Emmanuel for his dedicated services to this hotel.
November 26, 2013
Rated 5.0 out of 5.0 by kws0462 Clean and Comfortable
Clean and Comfortable. No Issues. Staff friendly and helpful.
November 12, 2013
Rated 5.0 out of 5.0 by Deano32 Great plact to stay
We stayed overnight on 18 Oct and left the following morning.
We were greeted with a friendly face who got us our room and information really quick. Let us know if we needed anything to let him know.
The room was decent size as we had two queens.
The indoor was really nice too along with the Jacuzzi. There was a fitness room next to that and if we had stayed longer would have used that. That had some nice features in it as well, especially the TV.
The free breakfast buffet was outstanding. You had a ton of choices to choose from on what you wanted to eat. The lady who was in charge kept insuring everything was stocked up.
If we are in this area again we will stay here. Close to a lot of places to eat and shop.
October 22, 2013
Rated 5.0 out of 5.0 by Bevplus5 Just as advertised
We wanted an indoor pool since our stay was in October. The pool was great and the kids loved it. Beds were very comfy. Staff was polite and helpful. It's close to shopping and many restaurants. We would definitely stay again.
October 16, 2013
Rated 5.0 out of 5.0 by BarryChicago Exceptional Stay
It is with great pleasure that I write this review. I had the opportunity to return to Alpharetta and stay at the HIE on Mansell Road.Vinnie and his team did a fantastic job of greeting me and upon arrival and in making sure that my stay exceeded my expectations.
Great job and I will see everyone in a couple of weeks on my next visit.
October 1, 2013
Rated 5.0 out of 5.0 by Jrm175 Hotel review
Staff was nice and the room was great. We took the shuttle. The only thing I would change was to have the shuttle van cooled down before we loaded up to go - it was very hot.
September 13, 2013
Rated 4.0 out of 5.0 by Skeeter18 Very new and clean motel. Nice location
The only drawback was the room and beds felt damp for some reason. Service was good. Staff at front desk easy to communicate with but cleaning staff and breakfast attendant not so easy.
We thought we got a good price until we talked with a couple that were charged one half what we did.
September 5, 2013
Rated 5.0 out of 5.0 by Crazydavid Best in the Area
You will not be disappointed staying at this hotel if you are in the Alpharetta area. Great staff always has a smile and a hello for their guests.
September 5, 2013
Rated 1.0 out of 5.0 by zwelch85 Will Not Stay Here AGAIN!!!!!
Had items go missing from my room, customer service at the hotel is practically non-existent....I was told any item left in the room is not the hotels responsibility if it goes missing, so to me this lets me know that the hotel staff can't be trust with my belongings....no feasible resolution to the problem has been come up with yet and we are a week into the issue....I have switched to another brand hotel, and WILL NEVER NEVER NEVER STAY AT THIS HOTEL AGAIN!!!!!!!!
August 31, 2013
Rated 3.0 out of 5.0 by Chatty12 Business/leisure
The hotel was ok. We found things from the past guests in our room on the floor in both the living area and bedroom. The covers for the pullout bed had big yellow stains. We asked for another one and it was the same thing. It also didn't have a bed pad on it and had stains on the bed itself. We doubled up on sheets.
Someone threw up in the pool and they didn't bother cleaning it up and they knew about it. The hot tub didn't work the whole time we were there for 8 days.
August 28, 2013
Rated 3.0 out of 5.0 by JRoc Small things wrong
I chose this hotel because it was very close to where I had to go for a training seminar. When I walked in the room the first thing I noticed was that one set of lights (recessed ceiling lights) didnt turn on. When I tried to connect to their wireless network, it didnt work. I checked in on Sunday evening and was told that a storm the day before had knocked out their wireless. But try and connect to their sister hotel just across the parking lot. I also had no success there either, although other clients were somehow able to connect. The next day my laptop connected no problem at the training seminar, so it wasnt my machine. Finally I had to use the restroom. Every time I pulled on the toilet paper, it popped off and fell on the floor.
The hot breakfast was nice, they had, in my opinion, a good selection, but I do not travel regularly. They had a high end cable TV package and got lots of channels, so that made the evening bearable. And the room appeared pretty clean overall.
August 16, 2013
Rated 5.0 out of 5.0 by nexcup3 great location and great service
Stayed for business class, location was 10 mins from training, and places to eat were many. Housekeeping was excellent, my room was cleaned each day. Check in and out was easy and quick. Wife like the area for shopping while I attended class.
August 13, 2013
Rated 4.0 out of 5.0 by Fran15 Excellent staff
The front desk was being attended by a young lady with the epitome of customer service. Her name is Jilesa. She always had the brightest smile and attitude that one wishes to have on their staff. I hope she goes far.
August 10, 2013
Rated 5.0 out of 5.0 by belle9 Great little hotel
This is a clean, quiet hotel just outside of Atlanta. We were on our way to pick up our granddaughter at camp and decided to stay there. We would definitely recommend it to anyone on Highway 400. Breakfast was good as well. Only thing missing was some cookies and decaf. tea for evenings.
July 25, 2013
Rated 5.0 out of 5.0 by post I'm gluten intorence.....not much to eat
manager was very nice. fitness room needs lots of improvement. some of the equipment didn't work
July 17, 2013
Rated 5.0 out of 5.0 by woody31365 Great Location & Staff
We found this Express and it was perfect! The staff -Brenda was exceptional and the Manager was very helpful. I would stay at the Hotel again. The price for the stay was well worth it and is better than staying downtown atlanta.
I am sold on the Holiday Inn Express Brand. My only suggestion is to change the breakfast menu, its boring. Seasonal ideas.
June 23, 2013
Rated 5.0 out of 5.0 by KENN7 Great Service
When we had a issue with our room the staff went beyond my exspectations to make sure the issue was taken care on in a very timely manner.
June 16, 2013
Rated 5.0 out of 5.0 by Crazydavid Great Hotel
Best staff in the area. Makes all feel welcome and ready to return
June 7, 2013
Rated 5.0 out of 5.0 by Crazydavid Great location
Great hotel and best staff anywhere. Easy access to Atlanta without the hassle of the city.
June 3, 2013
Rated 5.0 out of 5.0 by Crazydavid Great place to stay
Great staff. Very good location to Atlanta without having the trouble of being in Atlanta.
May 14, 2013
Rated 5.0 out of 5.0 by Crazydavid Great Hotel staff
Great staff, They makes you feel like you are a friend
May 14, 2013
Rated 5.0 out of 5.0 by SAH44 Professional and Friendly Service
My associate and I had the opportunity to stay at this hotel for several days while in Georgia on business. The staff made us feel very much at home with their genuine friendliness and attention to detail. We chose this location based on the positive reviews written by other guests. We will definitely stay here on future trips.
April 19, 2013
Rated 4.0 out of 5.0 by CCJames2 Good customer Service
The hotel was wonderful. Stayed during final four weekend. wonderful price. Floors were wet from the pool area and all the kids but thats expected during the game weekend.
April 15, 2013
Rated 5.0 out of 5.0 by Birdieman94 Nice Place-very friendly
Holiday Inn Express, in alpharetta/Roswell georgia. This is a great location. It is business friendly and the staff will do anything to make your stay comfortable.
March 19, 2013
Rated 5.0 out of 5.0 by Crazydavid Staff and Hotel
I stay at this HEI all the time. The staff and the managment are the best. I want for nothing and I am treated like family. This hotel is like being my home away from home. They are to be comended on thier commetment to the job and the happness of the guests.
March 1, 2013
Rated 5.0 out of 5.0 by SoccerCoach46 Perfect place/location for Northpoint mall area!
Great location and staff, this is a limited service hotel that makes you feel like you’re in a full service Hotel! Rooms are great and the staff is exceptional. I have no complaints as a customer. My only wish would be if all Hotel guest were considerate of others-the noise from guest can be disturbing.
I appreciate the Hotel’s staff and management way to go!
February 26, 2013
Rated 5.0 out of 5.0 by JosephinePO Nicest Staff Around
The staff is what makes this property special. They recognize and appreciate their guests more than most hotels. This Express is just fine - the staff makes it special.
February 15, 2013
Rated 5.0 out of 5.0 by Runner64 Service and Staff
Great Hotel, the staff did all that they could to help us during our stay! I would recommend this Hotel to anyone in the Northpoint area.
The desk clerks and housekeeping are exceptional for a Holiday Inn Express.
Breakfast was a surprise!
February 11, 2013