Rated 4.4 out of 5 by 64
Rated 5.0 out of 5.0 by Busmom123 Wondeful Hotel
We stayed here for 5 days to see the Keith Urban concert and re-visit Lookout Mountain before returning oversees where we live. The hotel and rooms were very nice and we definately enjoyed the hot breakfast every morning. Also enjoyed the evening happy hour...great meatballs!
But what was MOST impressive was the wonderful staff! Everyone I spoke to from the manager, front desk, housekeeping, etc. was so helpful with the most wonderful personalities...always a smile! Anything I needed from directions to extra towels was immediately handled. Such a great group of people and I would recommend this hotel to anyone. Thank you for a wonderful stay.
August 5, 2013
Rated 5.0 out of 5.0 by GrandpaJim Happy Weekend
Visiting family in Alpharetta is always a pleasant experience. In the past we have stayed at their home, but with so many of us visiting this time, we decided to stay at StayBridge Suites. It was a great idea, making it sooooo much easier on our host. StayBridge Suites does a great job. The desk person welcomed us on our arrival and extended herself to make sure our stay was comfortable. Many thanks to Angie! StayBridge is lucky to have people like her. We will definitely be back.....it's like and extended family.
August 2, 2013
Rated 4.0 out of 5.0 Overall Experience
I would like to say that this hotel is good although it has reduced service and feature compare to other StayBridge I have stayed. Staffs were helpful.
August 1, 2013
Rated 5.0 out of 5.0 by shortie7 Comfortable
This was my first stay at Staybridge Suites. I stayed for business and was very impressed. Just a couple of things that were not comfortable or convenient: the couch was not comfortable (probably because it was a sleeper sofa); the other thing was just a matter of convenience - there was no door on the Bathroom sink area so the light shined right into the bedroom area so if someone was sleeping it woke them up. Other than that, though, the facility / room and service was very nice. It would have been nice to be able to apply IHG rewards to my husband's card even though I needed the bill in my name for business purposes.
July 30, 2013
Rated 5.0 out of 5.0 by Sunshyne69 Staff was amazing and hotel very comfortable
We were in GA for a softball tournament and staying 4 nights it was very comfortable and the staff was beyond accommodating in every way. The 2 bedroom suite made us feel like we were in an apartment. Plenty of room for everyone.
July 29, 2013
Rated 5.0 out of 5.0 by TravelingPup Great Overnight Stay
We stayed here one night to break up the trip home from Florida back to Tennessee. We brought our two chihuahuas with us. It is so nice to find a pet friendly hotel that is also clean and comfortable. It was also convenient to many restaurants and is a great area to stay in.
Breakfast was not very good however. Eggs were watery and oatmeal was not good. Everything was just mediocre. I have stayed at other Staybridge Suites locations and the breakfast there was so much better.
July 26, 2013
Rated 5.0 out of 5.0 by JLC65 Very friendly and helpful staff
I would highly recommend this hotel. We had reservations and needed an extra room for my sons family at the last minute due to the crummy condition of the Hampton Inn they had reservations at in Cartersville. Shovonna took care of that for us and got them a room. She is truly an asset to your organization, and also an extremely nice person.
July 26, 2013
Rated 4.0 out of 5.0 by mwisetravellers4 great stay
This was our first time staying at a Staybridge, but it probably will not be our last. The hotel had recently been remodeled and has a very spa-like feel. Tilework in the kitchen area and bath was great--would love to have it and the glass front kitchen cabinets at my house. The outdoor area was also great--many extended stay places don't have a pool, but this one has a nice sized pool, outdoor firepit/conversation area and gas and charcoal grills available for guests. Staff was always friendly and my kids loved the convenience of an on-site convenience store. Free breakfast buffet was better than average!
Only downside and the reason I can't give it five stars is apparently an IHG policy that cost me points for our recent stay. We ere eliminated from a baseball tournament so went home after 5 days instead of 7 and I lost points for last two nights of our stay--other reward programs where I have used points for rooms have not penalized me that way when the team was eliminated and we left early--they restored points to my account.
July 24, 2013
Rated 5.0 out of 5.0 by Cheryl163 Excellent long-term stay in North Atlanta!
We could not chosen a better place to stay for three weeks while our home was being completed in North Atlanta. Just off 400, the hotel location is convenient to restaurants and shopping at North Point Mall. Staff always greeted us with a "Have a good day" or "Welcome back" and many knew us by name. We especially appreciated the on site breakfast and the Tuesday-Wednesday-Thursday night socials with beer, wine and a light dinner. The pet friendly policy allowed us to have our cat with us as we transitioned to our new life in Atlanta. This was a great place to stay.
July 23, 2013
Rated 1.0 out of 5.0 by VBjs Service
I stay at this location one week every three weeks. During my recent stay the refrigerator was not working and several dairy products I bought the night before spoiled. By the time I returned that evening, the refrigerator was repaired and my products were replaced. The staff is also and was so this time, very courteous, friendly, and professional.
July 18, 2013
Rated 4.0 out of 5.0 by Heartseekers Readiness of suite
Unfortunately, our suite was not ready at 3:00 p.m. Check-in time, and we had to wait 30-40 minutes. There were 6 in our party so that was a slight inconvenience. Otherwise, the accommodations were very nice.
June 12, 2013
Rated 5.0 out of 5.0 by nutspea rooms
stay was very nice, rooms were very clean, we ate there In the morning & had a nice meal.
the staff was nice & well informed about the area. would stay there again . I would give them a 4 star rate
June 4, 2013
Rated 2.0 out of 5.0 by Buzz708 Overrated !!!
This hotel is showing its age. Upon check-in found room with paint chips on floor, shower broken and carpeting very dirty. Thought it was just my room but my family had two other rooms and they were quite similar. Staff had no other comparable rooms available and never checked with us if maintenance fixed anything. The breakfast has bad scrambled eggs (watery) and so-so sausage. I never write reviews and I am a loyal priority club member. Better choices elsewhere!
June 1, 2013
Rated 5.0 out of 5.0 by Michigantraveler2013 Very nice place to stay
Everything was great about our time spent here. Other then the elevator breaking down, which happens,,,,it was perfect.
April 14, 2013
Rated 5.0 out of 5.0 by Motioto Staybridge Suites in Alpharetta
This was a GREAT experience. We stayed here and it was our first time at the property. We will definitely book again.
April 12, 2013
Rated 4.0 out of 5.0 My Weekend Retreat and Birthday gift
My birthday was in February and I wanted to do something for myself so I took a much needed getaway retreat. I looked online for 2 days and found this hotel. Initially there was an issue with my room but Operations Manager, T. Tate and her Assistant Manager, C. Adkins made sure to resolve the issue as quickly as possible. I will also give kudos to the staff that I met on my stay. The ground and hotel were clean. My room felt like I was walking into my apartment. Actually at one point I was so at peace that I felt like I had driven out of state on a vacation. There was plenty to do in the area. Even with the road construction going on in front the mood was still peaceful and still. I plan to revisit as soon as I am able. I loved the light dinner snacks prepared each weeknight. It allowed for great networking.
March 19, 2013
Rated 4.0 out of 5.0 by Sandy35 Front Desk Staff All Shifts and Management
The front desk staff on all shifts were very nice and accommodating. The management at this location happily addressed my room check-out issue. I have stayed at this location twice and look forward to visiting it real soon. Thanks for another great visit!
March 14, 2013
Rated 5.0 out of 5.0 by bahamama excellent
The hotel and room was super clean, front desk staff was awesome and knowledgable. Would definently visit or recommend.
January 13, 2013
Rated 4.0 out of 5.0 by PatRice Recommended!!
Thank you for making my family's stay a worth while experience. We will return!
January 5, 2013
Rated 4.0 out of 5.0 by WillieFlo Convenient location
Your hotel is very convenient for us, the staff is always very cordial, your food good, but your rooms are in need of sprucing up, cleaning up, and bedspreads replaced. The poor air quality from built-up, accumulated dust is noticeable. A thorough, deep cleaning, not just daily cleaning, would do wonders.
January 3, 2013
Rated 5.0 out of 5.0 by Matthew48 Great Weekend Stay
I have stayed at this property several times its staffed with friendly people. Suites are always clean and comfortable with large flat screen tvs. Always a nice variety of choices at breakfast.
December 8, 2012
Rated 5.0 out of 5.0 by luvntaz 2nd stay here
I would definitely recommend this property. Rooms are comfortable and clean. Breakfast is very good. Love that you can get a soft drink! Have not experienced any of their social activities or menu. Staff is very friendly. Two thumbs up
November 29, 2012
Rated 5.0 out of 5.0 Great service all around!! Staff was friendly and room was nice.
The staff was great and the room was very comfortable!
November 21, 2012
Rated 4.0 out of 5.0 by Bravo1111 Great Service
Good price and nice place. location is good as well.
November 15, 2012
Rated 4.0 out of 5.0 by Kathy54 Beautiful rooms
This location has BEAUTIFUL rooms - very comfortable beds and a delicious breakfast! Just be sure your room isn't near the basketball court or firepit area - lots of noise!!! Staff graciously moved us to another, quieter location....
November 3, 2012
Rated 5.0 out of 5.0 by Dennis67 Great long term stay!
My family and I stayed for 4 weeks due to a small fire at our home.
The kitchen, with it's full sized refrigerator helped us not eat out every night. We took advantage of the morning breakfast bar most days and, now that we are back home, my kids say that it is what they miss the most. We attended the weekday dinner/social only occasionally. Brauts and burgers on Wednesday were the clear winner for food choices at night; we weren't that impressed with the other 2 nights, but it we was good that they had an option. Otherwise we went out or cooked in the room.
The room was spacious and comfortable. My wife and I had a comfortable king-sized bed, and the kids shared a queen. For us, it was a better set up than the queen with 2 doubles, though we had that set-up as well the first two nights when we were settling in.
The staff at the front desk was very professional and helped fulfill our needs.
My only negative critique is around cleaning service. Having to ask for service on the weekend is confusing and even when we asked, we did not consistently have our room made up or clean towels brought. It was easy enough to get the towels from the front desk, but I think there are some holes in the system.
Overall, we enjoyed our stay and will use Staybridge Suites if we need a hotel in the area.
October 30, 2012